convertd

[lsikstrom]

Need to install convertd as it is missing, anyone know how to do so with out a complete reinstall?

zmstat.out showing errors ->

apache-convertd not running, not launching zmstat-convertd
Warning: Not possible to monitor process stats

convertd dir = empty

Release 6.0.6_GA_2324.UBUNTU8 UBUNTU8 FOSS edition.

[blessendor]

IMHO, convertd is available for Network Edition only.
I just upgrade my own FOS for ZNE Trial, but convertd has not installed properly - I have not "view as HTML" link in the zimbra web client.

Looking for how to reinstall convertd ...

[phoenix]

Originally Posted by blessendor

IMHO, convertd is available for Network Edition only.

You're correct, it is an NE only feature.

Originally Posted by blessendor

I just upgrade my own FOS for ZNE Trial, but convertd has not installed properly..

What do you mean by 'not installed properly', how can you tell?

What's the output of the following:

zmprov gs `zmhostname` | grep zimbraServiceEnabled
zmprov gs `zmhostname` | grep zimbraServiceInstalled
/opt/zimbra/bin/zmconvertctl status

Originally Posted by blessendor

- I have not "view as HTML" link in the zimbra web client.

Is the convertd zimlet deployed? Go to the Admin UI and check in the Admin Extensions section, if it's not there then deploy it.

[blessendor]

Originally Posted by phoenix

You're correct, it is an NE only feature.

What do you mean by 'not installed properly', how can you tell?

What's the output of the following:

zmprov gs `zmhostname` | grep zimbraServiceEnabled
zmprov gs `zmhostname` | grep zimbraServiceInstalled
/opt/zimbra/bin/zmconvertctl status

Is the convertd zimlet deployed? Go to the Admin UI and check in the Admin Extensions section, if it's not there then deploy it.

zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: memcached
zimbraServiceEnabled: mta
zimbraServiceEnabled: convertd
zimbraServiceEnabled: stats
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell
zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
zimbraServiceInstalled: antivirus
zimbraServiceInstalled: antispam
zimbraServiceInstalled: logger
zimbraServiceInstalled: mailbox
zimbraServiceInstalled: memcached
zimbraServiceInstalled: mta
zimbraServiceInstalled: convertd
zimbraServiceInstalled: stats
zimbraServiceInstalled: archiving
zimbraServiceInstalled: imapproxy
zimbraServiceInstalled: snmp
zimbraServiceInstalled: ldap
zimbraServiceInstalled: spell

[phoenix]

Originally Posted by blessendor

zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: memcached
zimbraServiceEnabled: mta
zimbraServiceEnabled: convertd
zimbraServiceEnabled: stats
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell
zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
zimbraServiceInstalled: antivirus
zimbraServiceInstalled: antispam
zimbraServiceInstalled: logger
zimbraServiceInstalled: mailbox
zimbraServiceInstalled: memcached
zimbraServiceInstalled: mta
zimbraServiceInstalled: convertd
zimbraServiceInstalled: stats
zimbraServiceInstalled: archiving
zimbraServiceInstalled: imapproxy
zimbraServiceInstalled: snmp
zimbraServiceInstalled: ldap
zimbraServiceInstalled: spell

As you can see the convertd process is installed and running, so why do you think it wasn't? You missed running one of the commands I gave you and answering a couple of questions. I assume this is a single server install? If it is why do you have memcached (the proxy) installed and running? I'd suggest you disable it (in the zimbraServiceEnabled list), remove it from the installed list of packages (the zimbraServiceInstalled list) and stop it from running (by using zmproxyctl although a restart would be better) - it will cause you problems if you don't do those steps. You should also clear the browser cache and see if the 'view as html' shows after you've made the previous changes.

[blessendor]

Originally Posted by phoenix

As you can see the convertd process is installed and running, so why do you think it wasn't? You missed running one of the commands I gave you and answering a couple of questions. I assume this is a single server install? If it is why do you have memcached (the proxy) installed and running? I'd suggest you disable it (in the zimbraServiceEnabled list), remove it from the installed list of packages (the zimbraServiceInstalled list) and stop it from running (by using zmproxyctl although a restart would be better) - it will cause you problems if you don't do those steps. You should also clear the browser cache and see if the 'view as html' shows after you've made the previous changes.

I think memcached was re-enabled during upgrade procedure.
Thanks, I will disable it and will report how it helped.

[blessendor]

zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
zimbraServiceInstalled: antivirus
zimbraServiceInstalled: antispam
zimbraServiceInstalled: logger
zimbraServiceInstalled: mailbox
zimbraServiceInstalled: mta
zimbraServiceInstalled: convertd
zimbraServiceInstalled: stats
zimbraServiceInstalled: archiving
zimbraServiceInstalled: snmp
zimbraServiceInstalled: ldap
zimbraServiceInstalled: spell
zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
zimbraServiceEnabled: logger
zimbraServiceEnabled: mailbox
zimbraServiceEnabled: mta
zimbraServiceEnabled: convertd
zimbraServiceEnabled: stats
zimbraServiceEnabled: snmp
zimbraServiceEnabled: ldap
zimbraServiceEnabled: spell

Still can't see "view as html" link, browser cache is cleared, sam in FF3 and IE8.

[blessendor]

I found my problem thanks to
Working with Zimlets

Must be enabled allowing view attachment as HTML options for COS.

[blessendor]

Wow, Wooow and Woooow!!!!
Such as great functionality!!!
View as HTML and search e-mail by context of attachments)))

Thanks...
Sorry that is only trial license.. I hope we can by it sometime

My problem SOLVED.

[phoenix]

Originally Posted by blessendor

Wow, Wooow and Woooow!!!!
Such as great functionality!!!
View as HTML and search e-mail by context of attachments)))

Thanks...
Sorry that is only trial license.. I hope we can by it sometime

My problem SOLVED.

Glad you've fixed it, enjoy.