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Thread: convertd

  1. #1
    lsikstrom is offline Active Member
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    Default convertd

    Need to install convertd as it is missing, anyone know how to do so with out a complete reinstall?

    zmstat.out showing errors ->

    apache-convertd not running, not launching zmstat-convertd
    Warning: Not possible to monitor process stats

    convertd dir = empty

    Release 6.0.6_GA_2324.UBUNTU8 UBUNTU8 FOSS edition.

  2. #2
    blessendor is offline Active Member
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    IMHO, convertd is available for Network Edition only.
    I just upgrade my own FOS for ZNE Trial, but convertd has not installed properly - I have not "view as HTML" link in the zimbra web client.

    Looking for how to reinstall convertd ...

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by blessendor View Post
    IMHO, convertd is available for Network Edition only.
    You're correct, it is an NE only feature.

    Quote Originally Posted by blessendor View Post
    I just upgrade my own FOS for ZNE Trial, but convertd has not installed properly..
    What do you mean by 'not installed properly', how can you tell?

    What's the output of the following:

    Code:
    zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zmprov gs `zmhostname` | grep zimbraServiceInstalled
    /opt/zimbra/bin/zmconvertctl status

    Quote Originally Posted by blessendor View Post
    - I have not "view as HTML" link in the zimbra web client.
    Is the convertd zimlet deployed? Go to the Admin UI and check in the Admin Extensions section, if it's not there then deploy it.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    blessendor is offline Active Member
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    Quote Originally Posted by phoenix View Post
    You're correct, it is an NE only feature.

    What do you mean by 'not installed properly', how can you tell?

    What's the output of the following:

    Code:
    zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zmprov gs `zmhostname` | grep zimbraServiceInstalled
    /opt/zimbra/bin/zmconvertctl status

    Is the convertd zimlet deployed? Go to the Admin UI and check in the Admin Extensions section, if it's not there then deploy it.
    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zimbraServiceEnabled: logger
    zimbraServiceEnabled: mailbox
    zimbraServiceEnabled: memcached
    zimbraServiceEnabled: mta
    zimbraServiceEnabled: convertd
    zimbraServiceEnabled: stats
    zimbraServiceEnabled: snmp
    zimbraServiceEnabled: ldap
    zimbraServiceEnabled: spell
    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
    zimbraServiceInstalled: antivirus
    zimbraServiceInstalled: antispam
    zimbraServiceInstalled: logger
    zimbraServiceInstalled: mailbox
    zimbraServiceInstalled: memcached
    zimbraServiceInstalled: mta
    zimbraServiceInstalled: convertd
    zimbraServiceInstalled: stats
    zimbraServiceInstalled: archiving
    zimbraServiceInstalled: imapproxy
    zimbraServiceInstalled: snmp
    zimbraServiceInstalled: ldap
    zimbraServiceInstalled: spell
    Attached Images Attached Images

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by blessendor View Post
    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zimbraServiceEnabled: logger
    zimbraServiceEnabled: mailbox
    zimbraServiceEnabled: memcached
    zimbraServiceEnabled: mta
    zimbraServiceEnabled: convertd
    zimbraServiceEnabled: stats
    zimbraServiceEnabled: snmp
    zimbraServiceEnabled: ldap
    zimbraServiceEnabled: spell
    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
    zimbraServiceInstalled: antivirus
    zimbraServiceInstalled: antispam
    zimbraServiceInstalled: logger
    zimbraServiceInstalled: mailbox
    zimbraServiceInstalled: memcached
    zimbraServiceInstalled: mta
    zimbraServiceInstalled: convertd
    zimbraServiceInstalled: stats
    zimbraServiceInstalled: archiving
    zimbraServiceInstalled: imapproxy
    zimbraServiceInstalled: snmp
    zimbraServiceInstalled: ldap
    zimbraServiceInstalled: spell
    As you can see the convertd process is installed and running, so why do you think it wasn't? You missed running one of the commands I gave you and answering a couple of questions. I assume this is a single server install? If it is why do you have memcached (the proxy) installed and running? I'd suggest you disable it (in the zimbraServiceEnabled list), remove it from the installed list of packages (the zimbraServiceInstalled list) and stop it from running (by using zmproxyctl although a restart would be better) - it will cause you problems if you don't do those steps. You should also clear the browser cache and see if the 'view as html' shows after you've made the previous changes.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    blessendor is offline Active Member
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    Quote Originally Posted by phoenix View Post
    As you can see the convertd process is installed and running, so why do you think it wasn't? You missed running one of the commands I gave you and answering a couple of questions. I assume this is a single server install? If it is why do you have memcached (the proxy) installed and running? I'd suggest you disable it (in the zimbraServiceEnabled list), remove it from the installed list of packages (the zimbraServiceInstalled list) and stop it from running (by using zmproxyctl although a restart would be better) - it will cause you problems if you don't do those steps. You should also clear the browser cache and see if the 'view as html' shows after you've made the previous changes.
    I think memcached was re-enabled during upgrade procedure.
    Thanks, I will disable it and will report how it helped.

  7. #7
    blessendor is offline Active Member
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    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceInstalled
    zimbraServiceInstalled: antivirus
    zimbraServiceInstalled: antispam
    zimbraServiceInstalled: logger
    zimbraServiceInstalled: mailbox
    zimbraServiceInstalled: mta
    zimbraServiceInstalled: convertd
    zimbraServiceInstalled: stats
    zimbraServiceInstalled: archiving
    zimbraServiceInstalled: snmp
    zimbraServiceInstalled: ldap
    zimbraServiceInstalled: spell
    zimbra@zimbra:~/conf> zmprov gs `zmhostname` | grep zimbraServiceEnabled
    zimbraServiceEnabled: logger
    zimbraServiceEnabled: mailbox
    zimbraServiceEnabled: mta
    zimbraServiceEnabled: convertd
    zimbraServiceEnabled: stats
    zimbraServiceEnabled: snmp
    zimbraServiceEnabled: ldap
    zimbraServiceEnabled: spell

    Still can't see "view as html" link, browser cache is cleared, sam in FF3 and IE8.

  8. #8
    blessendor is offline Active Member
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    I found my problem thanks to
    Working with Zimlets

    Must be enabled allowing view attachment as HTML options for COS.
    Attached Images Attached Images

  9. #9
    blessendor is offline Active Member
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    Wow, Wooow and Woooow!!!!
    Such as great functionality!!!
    View as HTML and search e-mail by context of attachments)))

    Thanks...
    Sorry that is only trial license.. I hope we can by it sometime

    My problem SOLVED.

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by blessendor View Post
    Wow, Wooow and Woooow!!!!
    Such as great functionality!!!
    View as HTML and search e-mail by context of attachments)))

    Thanks...
    Sorry that is only trial license.. I hope we can by it sometime

    My problem SOLVED.
    Glad you've fixed it, enjoy.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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