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Old 04-09-2010, 12:07 AM
Intermediate Member
 
Posts: 23
Default ALE Error: Can't deserialize component

Release 6.0.5_GA_2213.UBUNTU8 UBUNTU8 FOSS edition.

I recently upgraded our Zimbra server to 6.05 with what I thought were no problems. A user has come forward and shown me an issue with the Document's I can not solve.

The issue is that when they try to add a Spreadsheet to a Notebook it fails with the error " ALE Error: Can't deserialize component". Details = [object error]

They are using Internet Explorer version 8.0.6001.18904.

I have tried everything I can find in the forums and I can not solve the issue. Please let me know if you have suggestions.


Edit ******

3 more users have come forward with same issue.

Windows Vista Business and Ultimate using Ie8 I have made them switch to Firefox but you know users they want to eventually use Ie8.

Please help ....

Last edited by lsikstrom; 04-10-2010 at 04:42 PM.. Reason: More users have come forward
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Old 04-13-2010, 01:00 AM
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Posts: 23
Default * Bump *

I have tested this on over 31 computers all running ie8 and the issue occurs for everyone of them so its got to have a work around or bug report.

Please help my windows users are killin me
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  #3 (permalink)  
Old 04-13-2010, 01:44 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Please file a bug report with full details of your IE8 version and any applied hotfixes.
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Bill
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