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Thread: Logging into ZWC: A network services error has occurred

  1. 03-02-2010, 05:50 AM #1
    sbyrdsell
    sbyrdsell is offline Starter Member
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    Default Logging into ZWC: A network services error has occurred

    Im 1 week into using Zimbra :)! after working with the zimbraAdmin I have movered to the WebClient but when ever trying to login in I get an error "A network service error has occurred.":


    mailbox.log

    2010-03-01 07:28:48,280 WARN [btpool0-5://localhost:8888/service/soap/AuthRequest] [] log - /service/soap/AuthRequest: javax.servlet.UnavailableException
    2010-03-01 07:28:48,292 INFO [btpool0-5://localhost:7071/service/admin/soap/GetDomainInfoRequest] [ip=127.0.0.1;] soap - GetDomainInfoRequest


    IE7:

    url: http://www.zimbra.test.com:8888/zimbra/?bebug=3

    Here is the bebug data:

    com.zimbra.common.service.ServiceException: system failure: error while proxying request to target server: HTTP/1.1 404 Not Found ExceptionId:btpool0-14://www.zimbra.test.com:8888/zimbra/:1267534057604:5a46297434bc7697
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:555)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:540)
    at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMai lbox.java:483)
    at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.jav a:392)
    at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox .java:329)
    at com.zimbra.cs.taglib.tag.LoginTag.doTag(LoginTag.j ava:120)
    at org.apache.jsp.public_.login_jsp._jspService(org.a pache.jsp.public_.login_jsp:269)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:327)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:126)
    at org.mortbay.jetty.servlet.DefaultServlet.doGet(Def aultServlet.java:500)
    at org.mortbay.jetty.servlet.DefaultServlet.doPost(De faultServlet.java:533)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:241)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at com.zimbra.webClient.filters.CharEncodingFilter.do Filter(CharEncodingFilter.java:35)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:418)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:939)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:755)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: com.zimbra.common.service.ServiceException: error while proxying request to target server: HTTP/1.1 404 Not Found
    ExceptionId:btpool0-14://www.zimbra.test.com:8888/zimbra/:1267534057604:5a46297434bc7697
    Code:service.PROXY_ERROR Arg:(url, STR, "http://localhost:8888/service/soap/AuthRequest")
    at com.zimbra.common.service.ServiceException.PROXY_E RROR(ServiceException.java:309)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:284)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:206)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:356)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:546)
    ... 55 more

    Thanks
    Stan
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  2. 03-02-2010, 07:29 AM #2
    uxbod's Avatar
    uxbod
    uxbod is offline Moderator
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    Welcome to the forums

    What version of Zimbra are you running ? Are you running Zimbra Proxy services ? How many Zimbra servers are involved ?
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  3. 03-02-2010, 08:08 AM #3
    sbyrdsell
    sbyrdsell is offline Starter Member
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    zimbra$ zmcontrol -v
    Release MACOSXx86_10.5 FOSS edition.

    No Proxy install

    One server
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  4. 03-07-2010, 01:23 AM #4
    phoenix
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by sbyrdsell View Post
    zimbra$ zmcontrol -v
    Release MACOSXx86_10.5 FOSS edition.
    Put that information in your forum profile otherwise we have to keep asking which version of Zimbra is installed.

    Quote Originally Posted by sbyrdsell View Post
    No Proxy install
    According to the error message you posted above that appears not to be correct.

    Quote Originally Posted by sbyrdsell View Post
    url: http://www.zimbra.test.com:8888/zimbra/?bebug=3

    Here is the bebug data:

    com.zimbra.common.service.ServiceException: system failure: error while proxying request to target server: HTTP/1.1 404 Not Found ExceptionId:btpool0-14://www.zimbra.test.com:8888/zimbra/:1267534057604:5a46297434bc7697
    What is your exact set-up that's causing this error?
    Regards


    Bill
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