Professional Licence

[BenG]

G'day All,
We have a situation where a customer has >25 staff, but they have configured various "role" accounts, such as "reception@", or "sales@" which are in turn shared by the staff.
The issue is that combined they have more than 25 accounts in total, even though the Role accs are essentially shared folders.

Reading the Licensing agreements for Professional it does not look like any provision is made for this scenario?
ie, the document mentions "users", but does not specify how these equate to mailboxes.
Competing mail systems, offer essentially pop or webmail only accounts for this purpose, which can then be shared by actual flesh and blood users, but is that possible in the Professional edition?

Rgds Ben

[raj]

if i understand correctly A LISCENCE = A MAILBOX
what you need is multple ALIASES for 1 mailbox..
you can have 1 mailbox and make many ALIASES to it and it will only count 1 LISCENCE
* ALIASES dont get there own login..its only 1 user with diff identity for public.

unless you dont want aliases then you need to get lisence for each named user your create in "accounts" section.

Raj

[BenG]

G'day Raj,
Thanks for your reply.
However this won't really work in this clients case.
Yes we could dedicate one "mailbox" as a shared account, create aliases for each of the "roles" and then rules to map these into folders.
But this is a very complicated way of going about it, and I can see problems with devices like MFP that will probably want to poll the "Inbox" and not a subfolder.

Rgds Ben

[dave_kempe]

search around on the forums for discussions about familiy mailboxes, and the various options. I believe Mike Morse made a great post laying it all out somewhere here. At least you will know all the options.

[Hivos]

A family mailbox is just like a normal mailbox, except for the way it is shared. Your account could be my "child account" for example, and needs a license just the same. It won't help you bringing down the number of licenses needed, though it is a very handy feature indeed. Be aware there's been major problems with family mailboxes in Zimbra 6, although most of the bugs have finally been solved in 6.0.5.