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Thread: Unable to get SMTP session ERROR with opensuse 11.0

  1. #1
    genesup is offline Junior Member
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    Default Unable to get SMTP session ERROR with opensuse 11.0

    Hello,

    I`ve made an unsupported installation of zcs-6.0.5_GA_2213.SLES11_64.20100202233758 on opensuse 11.0.

    When I try to send a message I get the following error:

    Code:
    method:	SendMsgRequest
    msg:	system failure: Unable to get SMTP session for [com.zimbra.cs.account.ldap.LdapAccount admin@mail.abs.cmm.msu.ru]
    code:	service.FAILURE
    detail:	soap:Receiver
    trace:	btpool0-15://abs.cmm.msu.ru:8000/service/soap/SendMsgRequest:1265563605314:6fbc5df82cfbad00
    request:	
    
    Body: {
      SendMsgRequest: {
        _jsns: "urn:zimbraMail",
        m: {
          e: [
            0: {
              a: "genesup@gmail.com",
              t: "t"
             },
            1: {
              a: "admin@mail.abs.cmm.msu.ru",
              t: "f"
             }
           ],
          id: "266",
          idnt: "79222595-3ac0-4bbe-bd87-1de87acec165",
          irt: {
            _content: "<762801509.18.1265563450056.JavaMail.root@mail.abs.cmm.msu.ru>"
           },
          mp: [
            0: {
              content: {
                _content: "test"
               },
              ct: "text/plain"
             }
           ],
          su: {
            _content: "test"
           }
         },
        suid: 1265548898291
       }
     },
    Header: {
      context: {
        _jsns: "urn:zimbra",
        account: {
          _content: "admin@mail.abs.cmm.msu.ru",
          by: "name"
         },
        authToken: "(removed)",
        notify: {
          seq: 12
         },
        session: {
          _content: 12,
          id: 12
         },
        userAgent: {
          name: "ZimbraWebClient - FF3.0 (Win)",
          version: "6.0.5_GA_2213.SLES11_64"
         }
       }
     }
    My configuration is the following

    Mail server 192.168.168.107 (mail.abs.cmm.msu.ru) is part of local network hosted by central computer with public IP (abs.cmm.msu.ru).

    Code:
    mail:~ # host -t a mail.abs.cmm.msu.ru
    mail.abs.cmm.msu.ru has address 192.168.168.7
    
    host -t mx mail.abs.cmm.msu.ru
    mail.abs.cmm.msu.ru mail is handled by 10 mail.abs.cmm.msu.ru.
    
    cat /etc/resolv.conf
    search abs.cmm.msu.ru
    nameserver 192.168.168.8
    
    
    cat /etc/hosts
    127.0.0.1       localhost.localdomain   localhost
    127.0.0.2       localhost.localdomain   localhost
    192.168.168.7   mail.abs.cmm.msu.ru     mail
    192.168.168.8   abs.cmm.msu.ru  abs
    195.208.219.98  abs.cmm.msu.ru  abs
    DNS on the main computer has an A and MX records for mail.abs.cmm.msu.ru. pointing on its IP. MX check that I can run from ZIMBRA root console outputs that MX check was successfull.

    Firewall on mail.abs.cmm.msu.ru is turned off.
    On the gate computer the following only ports are opened:
    + Secure Shell
    + TCP Ports: 110, 111, 143, 144, 2205, 2212, 2222, 2266, 25, 2525, 3128, 3389, 443, 587, 5901, 7071, 80, 8000, 8080, 993, 994, 995, 996

    ================================================== ====

    What would you suggest to resolve my problem?
    Thank you for your time.

    SDA

  2. #2
    genesup is offline Junior Member
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    Default

    Any suggestions?
    Thanks

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Vannes, France
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    Default

    Quote Originally Posted by genesup View Post
    I`ve made an unsupported installation of zcs-6.0.5_GA_2213.SLES11_64.20100202233758 on opensuse 11.0.
    You'll get a much better experience of ZImbra if you install it on a supported platform. If you intend on staying with your current distribution you'll find a couple of threads in the forums describing the required installation steps.
    Last edited by phoenix; 06-21-2010 at 10:47 PM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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