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  #1 (permalink)  
Old 02-07-2010, 06:50 AM
Junior Member
 
Posts: 7
Default Unable to get SMTP session ERROR with opensuse 11.0

Hello,

I`ve made an unsupported installation of zcs-6.0.5_GA_2213.SLES11_64.20100202233758 on opensuse 11.0.

When I try to send a message I get the following error:

Code:
method:	SendMsgRequest
msg:	system failure: Unable to get SMTP session for [com.zimbra.cs.account.ldap.LdapAccount admin@mail.abs.cmm.msu.ru]
code:	service.FAILURE
detail:	soap:Receiver
trace:	btpool0-15://abs.cmm.msu.ru:8000/service/soap/SendMsgRequest:1265563605314:6fbc5df82cfbad00
request:	

Body: {
  SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
      e: [
        0: {
          a: "genesup@gmail.com",
          t: "t"
         },
        1: {
          a: "admin@mail.abs.cmm.msu.ru",
          t: "f"
         }
       ],
      id: "266",
      idnt: "79222595-3ac0-4bbe-bd87-1de87acec165",
      irt: {
        _content: "<762801509.18.1265563450056.JavaMail.root@mail.abs.cmm.msu.ru>"
       },
      mp: [
        0: {
          content: {
            _content: "test"
           },
          ct: "text/plain"
         }
       ],
      su: {
        _content: "test"
       }
     },
    suid: 1265548898291
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "admin@mail.abs.cmm.msu.ru",
      by: "name"
     },
    authToken: "(removed)",
    notify: {
      seq: 12
     },
    session: {
      _content: 12,
      id: 12
     },
    userAgent: {
      name: "ZimbraWebClient - FF3.0 (Win)",
      version: "6.0.5_GA_2213.SLES11_64"
     }
   }
 }
My configuration is the following

Mail server 192.168.168.107 (mail.abs.cmm.msu.ru) is part of local network hosted by central computer with public IP (abs.cmm.msu.ru).

Code:
mail:~ # host -t a mail.abs.cmm.msu.ru
mail.abs.cmm.msu.ru has address 192.168.168.7

host -t mx mail.abs.cmm.msu.ru
mail.abs.cmm.msu.ru mail is handled by 10 mail.abs.cmm.msu.ru.

cat /etc/resolv.conf
search abs.cmm.msu.ru
nameserver 192.168.168.8


cat /etc/hosts
127.0.0.1       localhost.localdomain   localhost
127.0.0.2       localhost.localdomain   localhost
192.168.168.7   mail.abs.cmm.msu.ru     mail
192.168.168.8   abs.cmm.msu.ru  abs
195.208.219.98  abs.cmm.msu.ru  abs
DNS on the main computer has an A and MX records for mail.abs.cmm.msu.ru. pointing on its IP. MX check that I can run from ZIMBRA root console outputs that MX check was successfull.

Firewall on mail.abs.cmm.msu.ru is turned off.
On the gate computer the following only ports are opened:
+ Secure Shell
+ TCP Ports: 110, 111, 143, 144, 2205, 2212, 2222, 2266, 25, 2525, 3128, 3389, 443, 587, 5901, 7071, 80, 8000, 8080, 993, 994, 995, 996

================================================== ====

What would you suggest to resolve my problem?
Thank you for your time.

SDA
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  #2 (permalink)  
Old 02-08-2010, 05:19 AM
Junior Member
 
Posts: 7
Default

Any suggestions?
Thanks
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  #3 (permalink)  
Old 03-30-2010, 11:41 AM
Zimbra Consultant & Moderator
 
Posts: 19,653
Default

Quote:
Originally Posted by genesup View Post
I`ve made an unsupported installation of zcs-6.0.5_GA_2213.SLES11_64.20100202233758 on opensuse 11.0.
You'll get a much better experience of ZImbra if you install it on a supported platform. If you intend on staying with your current distribution you'll find a couple of threads in the forums describing the required installation steps.
__________________
Regards


Bill

Last edited by phoenix; 06-21-2010 at 11:47 PM..
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