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Thread: Zimbra work but all services are marked as down

  1. #1
    Samp is offline Advanced Member
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    Default Zimbra work but all services are marked as down

    Hi,

    Strange behavior Zimbra works but all services are marked as down in admin wizard !?

    Server stats send an error panel with:

    Mail : system failure: Unable to read logger stats Code d'erreur : service.FAILURE Method: GetLoggerStatsRequest Détails :soap:Receiver
    I have this problem after install the french dictionary in aspell...

    I use Release 6.0.4_GA_2038.DEBIAN5 DEBIAN5 FOSS edition.

    Thanks for your help.

    Sam.
    Last edited by Samp; 02-01-2010 at 06:58 AM.

  2. #2
    ArcaneMagus's Avatar
    ArcaneMagus is offline Moderator
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    Default

    What exactly did you change when installing the french dictionary? Can you try reversing those steps to see if logger data starts showing properly again?

  3. #3
    tyarmas is offline Intermediate Member
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    Not sure if it's a red herring, but the thing that seemed to resolve my errors, which were similar, was adding memory to the Zimbra server.

    I am running Zimbra on FC11 in a vmware virtual machine and did not realize that I had only allowed the virtual machine to have 1GB of RAM. I bumped the amount of RAM to 3GB and my stats problem went away and the server status is all working correctly in the admin tool.

    The release notes for 6.0.4 say 2GB of RAM is required and 4GB is recommended.

    Good luck.

    -tom

  4. #4
    Samp is offline Advanced Member
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    Quote Originally Posted by ArcaneMagus View Post
    What exactly did you change when installing the french dictionary? Can you try reversing those steps to see if logger data starts showing properly again?
    Changed owner in all /opt/zimbra/aspell in zimbra:zimbra instead of root:root to permit install aspell files in ./aspell/lib/aspell_0.60/ with the "make install" as zimbra user.

    I re-install Zimbra Release 6.0.4_GA_2038.DEBIAN5 DEBIAN5 FOSS edition, and this solve the problem, the french spell checker work too...

    Thanks for your help.

    Sam.

  5. #5
    Samp is offline Advanced Member
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    Quote Originally Posted by tyarmas View Post
    Not sure if it's a red herring, but the thing that seemed to resolve my errors, which were similar, was adding memory to the Zimbra server.

    I am running Zimbra on FC11 in a vmware virtual machine and did not realize that I had only allowed the virtual machine to have 1GB of RAM. I bumped the amount of RAM to 3GB and my stats problem went away and the server status is all working correctly in the admin tool.

    The release notes for 6.0.4 say 2GB of RAM is required and 4GB is recommended.

    Good luck.

    -tom
    I run Zimbra on Debian Vserver with 8Gb RAM, but after re-install Zimbra the problem was solved...

    Thanks for your help.

    Sam.

  6. #6
    Samp is offline Advanced Member
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    Default The problem back again...

    Hi,

    This morning the problem back again, but nothing have changed in the config. When I check stats I got the same message as before:

    Mail : system failure: Unable to read logger stats Code d'erreur : service.FAILURE Method: GetLoggerStatsRequest Détails :soap:Receiver
    And each minute I got in syslog this:

    Feb 3 16:00:00 zimbra zimbramon[11236]: 11236:info: zmstat df.csv: timestamp, path, disk, disk_use, disk_space, disk_pct_used:: 02/03/2010 16:00:00,
    Feb 3 16:00:00 zimbra zimbramon[11325]: 11325:info: zmstat fd.csv: timestamp, fd_count:: 02/03/2010 16:00:00, 2112
    Feb 3 16:00:00 zimbra zimbramon[11230]: 11230:info: zmstat cpu.csv: timestamp, cpu:user, cpu:nice, cpu:sys, cpu:idle, cpu:iowait, cpu:irq, cpu:softi
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: zmstat mysql.csv: timestamp, Aborted_clients, Aborted_connects, Binlog_cache_disk_use, Binlog_ca
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: :::2EC3600C-10DD-11DF-8E73-3A758863A44F:::, Com_purge_before_date, Com_rename_table, Com_repair,
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: :::2EC365FC-10DD-11DF-8E73-3A758863A44F::, Com_stmt_close, Com_stmt_execute, Com_stmt_fetch, C
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: :::2EC36B9C-10DD-11DF-8E73-3A758863A44F:::ed, Innodb_buffer_pool_pages_free, Innodb_buffer_pool_
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: :::2EC36DD6-10DD-11DF-8E73-3A758863A44F:::ts, Innodb_row_lock_time, Innodb_row_lock_time_avg, In
    Feb 3 16:00:00 zimbra zimbramon[11364]: 11364:info: :::2EC36FF2-10DD-11DF-8E73-3A758863A44F:::_threads, Slow_queries, Sort_merge_passes, Sort_range,
    Feb 3 16:00:00 zimbra zimbramon[11364]: :::2EC3720E-10DD-11DF-8E73-3A758863A44F:::5606,2,0,0,0,0,0,0,0,0,0,0,126,0,0, 0,0,0,0,49,0,0,0,0,0,0,0,0,0,0,
    Feb 3 16:00:00 zimbra zimbramon[11228]: 11228:info: zmstat proc.csv: timestamp, system, user, sys, idle, iowait, mailbox, mailbox-total-cpu, mailbox
    Feb 3 16:00:00 zimbra zimbramon[11228]: :::2EE71B6E-10DD-11DF-AEBA-B2748863A44F:::count, clam, clam-total-cpu, clam-utime, clam-stime, clam-totalMB,
    Feb 3 16:00:01 zimbra zimbramon[11383]: 11383:info: zmstat mtaqueue.csv: timestamp, KBytes, requests:: 02/03/2010 16:00:01, 8, 2
    Feb 3 16:00:01 zimbra /USR/SBIN/CRON[28804]: (zimbra) CMD (/opt/zimbra/libexec/zmqueuelog)
    Feb 3 16:00:01 zimbra /USR/SBIN/CRON[28805]: (zimbra) CMD (/opt/zimbra/libexec/zmlogprocess > /tmp/logprocess.out 2>&1)
    Feb 3 16:00:01 zimbra /USR/SBIN/CRON[28810]: (zimbra) CMD (/opt/zimbra/libexec/zmcheckduplicatemysqld -e > /dev/null 2>&1)
    Feb 3 16:00:01 zimbra /USR/SBIN/CRON[28809]: (zimbra) CMD (/opt/zimbra/libexec/zmstatuslog)
    Feb 3 16:00:01 zimbra zimbramon[28804]: 28804:info: 2010-02-03 16:00:01, QUEUE: 8 2
    Feb 3 16:00:04 zimbra zimbramon[28806]: 28806:info: MTA: zimbra.geismar.com: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,
    Feb 3 16:00:04 zimbra zmmailboxdmgr[29314]: status requested
    Feb 3 16:00:04 zimbra zmmailboxdmgr[29314]: status OK
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: antispam: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: antivirus: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: ldap: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: logger: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: mailbox: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: mta: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: snmp: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: spell: Running
    Feb 3 16:00:04 zimbra zimbramon[28809]: 28809:info: 2010-02-03 16:00:01, STATUS: zimbra.geismar.com: stats: Running
    The syslog is now more than 10Mb !

    The /var/log/zimbra-stats.log is empty after the morning logrotate...

    I have to run as root /opt/zimbra/bin/zmsyslogsetup to solve the problem but the Daily mail report is not run when the logger problem occured.

    Release 6.0.4_GA_2038.DEBIAN5 DEBIAN5 FOSS edition.

    Please help !

    Sam.
    Last edited by Samp; 02-03-2010 at 09:47 AM.

  7. #7
    dhull is offline Active Member
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    Default My services are down as well...

    I just upgraded to 6.0.4 and my services are all down. I only have 1.7G of RAM though. Maybe that's my problem. Would also like help on this one...

  8. #8
    Samp is offline Advanced Member
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    For the moment I fixed by add /opt/zimbra/bin/zmsyslogsetup on zimbra-stats.log :

    /var/log/zimbra-stats.log {
    <------>daily
    <------>missingok
    <------>notifempty
    <------>create 0644 zimbra zimbra
    <------>postrotate
    <------>killall -HUP syslogd 2> /dev/null || true
    <------>su - zimbra -c "/opt/zimbra/bin/zmlogswatchctl restart" > /dev/null 2>&1 || true
    <------>/opt/zimbra/bin/zmsyslogsetup
    <------>endscript
    <------>rotate 0
    }
    I don't know if it's the best way to fix it but that's work.

    Sam.

  9. #9
    jwhbud is offline Senior Member
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    Sam,
    Where exactley are you adding the stuff you said seemed to fix the problem? Are you adding it right to zimbra-stats.log?

  10. #10
    Samp is offline Advanced Member
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    Quote Originally Posted by jwhbud View Post
    Sam,
    Where exactley are you adding the stuff you said seemed to fix the problem? Are you adding it right to zimbra-stats.log?
    Oh sorry I added this in /etc/logrotate.d/zimbra

    Sam.

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