Zimbra 3.1.4 installation failure on package install

[gmcraff]

I'm having a really odd installation failure.

After screwing up a 3.1.1 installation on a test server, wisdom dictated that I stop wasting time on it and install a shiny new 3.1.4.

First, I followed the wiki instructions for a complete deinstall.

Then, I download a new FC4 binary tarball, uncompress, and run install.sh. I'm doing OK until here:

The system will be modified.  Continue? [N] Y

Removing /opt/zimbra
Installing packages

    zimbra-core......zimbra-core-3.1.4_GA_518.FC4-20060626144747.i386.rpm...FAILED
###ERROR###

zimbra-core-3.1.4_GA_518.FC4-20060626144747.i386.rpm installation failed

Installation cancelled

The install.log says this:

[root2@test zcs]# more /tmp/install.log.7085
Preparing packages for installation...
error: %pre(zimbra-core-3.1.4_GA_518.FC4-20060626144747.i386) scriptlet failed,
exit status 141
error:   install: %pre scriptlet failed (2), skipping zimbra-core-3.1.4_GA_518.F
C4-20060626144747

And I find this floating in my processes, which I have determined to be related to the install process:

[root2@test zcs]# ps ef | grep -i zimbra
 7418 pts/0    S+     0:00  \_ grep -i zimbra HOSTNAME=test.hostname.net TERM=xterm SHELL=/bin/bash HISTSIZE=1000 SSH_CLIENT=::ffff:192.168.1.14 53899 22 SSH_TTY=/dev/pts/0 USER=root2 LS_COLORS=no=00:fi=00:di=00;34:ln=00;36:pi=40;33:so=00;35:bd=40;33;01:cd=40;33;01:or=01;05;37;41:mi=01;05;37;41:ex=00;32:*.cmd=00;32:*.exe=00;32:*.com=00;32:*.btm=00;32:*.bat=00;32:*.sh=00;32:*.csh=00;32:*.tar=00;31:*.tgz=00;31:*.arj=00;31:*.taz=00;31:*.lzh=00;31:*.zip=00;31:*.z=00;31:*.Z=00;31:*.gz=00;31:*.bz2=00;31:*.bz=00;31:*.tz=00;31:*.rpm=00;31:*.cpio=00;31:*.jpg=00;35:*.gif=00;35:*.bmp=00;35:*.xbm=00;35:*.xpm=00;35:*.png=00;35:*.tif=00;35: KDEDIR=/usr J2RE_HOME=/jre MAIL=/var/spool/mail/root2 PATH=/bin:/bin:/usr/kerberos/sbin:/usr/kerberos/bin:/usr/local/sbin:/usr/local/bin:/sbin:/bin:/usr/sbin:/usr/bin:/usr/X11R6/bin:/root/bin:/opt/SUNWappserver/bin:/home/root2/bin INPUTRC=/etc/inputrc PWD=/home/root2/zcs JAVA_HOME=/usr/lib/jvm/java LANG=en_US.UTF-8 SSH_ASKPASS=/usr/libexec/openssh/gnome-ssh-askpass SHLVL=1 HOME=/home/root2 LOGNAME=root2 SSH_CONNECTION=::ffff:192.168.1.14 53899 ::ffff:192.168.1.13 22 LESSOPEN=|/usr/bin/lesspipe.sh %s G_BROKEN_FILENAMES=1 _=/bin/grep OLDPWD=/home/root2

Any idea what could be causing this?

[bobby]

what do you get from "rpm -qa | grep zimbra"?

[root2@test zcs]# ps ef | grep -i zimbra
7418 pts/0 S+ 0:00 \_ grep -i zimbra HOSTNAME=test.hostname.net...

that's just your grep command; it doesn't look like there are any zimbra processes lingering

[gmcraff]

Originally Posted by bobby

what do you get from "rpm -qa | grep zimbra"?



that's just your grep command; it doesn't look like there are any zimbra processes lingering

I get:

[root2@test zcs]# rpm -qa | grep -i zimbra
[root2@test zcs]#

Nothing. As is proper, since I used install.sh -u to pull out the packages.

[gmcraff]

Originally Posted by bobby

what do you get from "rpm -qa | grep zimbra"?

I just got word from the fellow managing the system that he had only partly completed an upgrade from FC3 to FC4, due to the Red Hat servers being less than helpful. One of the packages that hadn't updated properly was... the RPM system.

He has gone back and finished his updates, and now things run.

Count this problem as closed, not a Zimbra problem.