[SOLVED] Missing Backup and Certificate UI Modules

[joew10]

I upgraded to 6.04 yesterday and had some issues with mailboxd not running but that was fixed with newly generated certificates and it is now running. Now the UI modules for Backup and creating Self Signed Certificates are gone from my admin GUI.

It indicates they are deployed and running but there is not a UI for either. Any suggestions?

[LMStone]

Originally Posted by joew10

I upgraded to 6.04 yesterday and had some issues with mailboxd not running but that was fixed with newly generated certificates and it is now running. Now the UI modules for Backup and creating Self Signed Certificates are gone from my admin GUI.

It indicates they are deployed and running but there is not a UI for either. Any suggestions?

FWIW we did our internal 5.0.18 > 6.0.4 upgrade last night/this morning too and although we have the Backups link in the left-hand Nav bar of the admin console, we are missing the Certificates link.

We have a support ticket open with Zimbra (we had other issues as well).

Worth opening a ticket IMHO...

All the best,
Mark

[joew10]

Thanks Mark, I have submitted a ticket on this.

[LMStone]

Thanks for the update!

Keep us posted here on the forums as to the outcome please; then we can mark this thread as "solved" and others encountering this issue can be prepared.

:-)

All the best,
Mark

[joew10]

Here is the log and fix per Zimbra

Here is the error from the mailbox.log as I was deploying the zimlets
=========================

2009-12-30 11:28:22,100 INFO [btpool0-104://domain.tld:7071/service/admin/soap/DeployZimletRequest] [name=zimbra;ip=10.0.0.8;] soap - DeployZimletRequest
2009-12-30 11:28:22,161 WARN [Thread-14019] [] zimlet - Zimlet not found: /opt/zimbra/zimlets-deployed/com_zimbra_cert_manager
2009-12-30 11:28:22,162 INFO [Thread-14019] [] zimlet - Deploying Zimlet com_zimbra_cert_manager in LDAP.
2009-12-30 11:28:22,240 INFO [Thread-14019] [] zimlet - Installing Zimlet com_zimbra_cert_manager on this host.
2009-12-30 11:28:22,241 INFO [Thread-14019] [] zimlet - deploy
java.io.IOException: No such file or directory
at java.io.UnixFileSystem.createFileExclusively(Nativ e Method)
at java.io.File.createNewFile(File.java:883)
at com.zimbra.cs.zimlet.ZimletUtil.writeFile(ZimletUt il.java:610)
at com.zimbra.cs.zimlet.ZimletUtil.installZimlet(Ziml etUtil.java:557)
at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(Zimle tUtil.java:486)
at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(Zimle tUtil.java:420)
at com.zimbra.cs.service.admin.DeployZimlet$DeployThr ead.run(DeployZimlet.java:98)
at java.lang.Thread.run(Thread.java:619)
===================
Here is how we fixed the problem

As ROOT
mkdir /opt/zimbra/zimlets-properties
chmod 750 /opt/zimbra/zimlets-properties
chown zimbra:zimbra /opt/zimbra/zimlets-properties
su - zimbra
zmzimletctl deploy zimlets/com_zimbra_cert_manager.zip
zmzimletctl deploy com_zimbra_backuprestore.zip
zmmailboxdctl restart
======================

[ericortego]

I have what seems to be the same problem but this does not solve it.

[joew10]

I actually opened a ticket with Zimbra. They fixed the problem and this is the solution they sent me. You may need to contact them.