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Thread: [SOLVED] Missing Backup and Certificate UI Modules

  1. #1
    joew10 is offline New Member
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    Default [SOLVED] Missing Backup and Certificate UI Modules

    I upgraded to 6.04 yesterday and had some issues with mailboxd not running but that was fixed with newly generated certificates and it is now running. Now the UI modules for Backup and creating Self Signed Certificates are gone from my admin GUI.

    It indicates they are deployed and running but there is not a UI for either. Any suggestions?

  2. #2
    LMStone's Avatar
    LMStone is offline Moderator
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    Quote Originally Posted by joew10 View Post
    I upgraded to 6.04 yesterday and had some issues with mailboxd not running but that was fixed with newly generated certificates and it is now running. Now the UI modules for Backup and creating Self Signed Certificates are gone from my admin GUI.

    It indicates they are deployed and running but there is not a UI for either. Any suggestions?
    FWIW we did our internal 5.0.18 > 6.0.4 upgrade last night/this morning too and although we have the Backups link in the left-hand Nav bar of the admin console, we are missing the Certificates link.

    We have a support ticket open with Zimbra (we had other issues as well).

    Worth opening a ticket IMHO...

    All the best,
    Mark

  3. #3
    joew10 is offline New Member
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    Default Case Submitted

    Thanks Mark, I have submitted a ticket on this.

  4. #4
    LMStone's Avatar
    LMStone is offline Moderator
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    Thanks for the update!

    Keep us posted here on the forums as to the outcome please; then we can mark this thread as "solved" and others encountering this issue can be prepared.

    :-)

    All the best,
    Mark

  5. #5
    joew10 is offline New Member
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    Default Issue was fixed by Zimbra

    Here is the log and fix per Zimbra

    Here is the error from the mailbox.log as I was deploying the zimlets
    =========================

    2009-12-30 11:28:22,100 INFO [btpool0-104://domain.tld:7071/service/admin/soap/DeployZimletRequest] [name=zimbra;ip=10.0.0.8;] soap - DeployZimletRequest
    2009-12-30 11:28:22,161 WARN [Thread-14019] [] zimlet - Zimlet not found: /opt/zimbra/zimlets-deployed/com_zimbra_cert_manager
    2009-12-30 11:28:22,162 INFO [Thread-14019] [] zimlet - Deploying Zimlet com_zimbra_cert_manager in LDAP.
    2009-12-30 11:28:22,240 INFO [Thread-14019] [] zimlet - Installing Zimlet com_zimbra_cert_manager on this host.
    2009-12-30 11:28:22,241 INFO [Thread-14019] [] zimlet - deploy
    java.io.IOException: No such file or directory
    at java.io.UnixFileSystem.createFileExclusively(Nativ e Method)
    at java.io.File.createNewFile(File.java:883)
    at com.zimbra.cs.zimlet.ZimletUtil.writeFile(ZimletUt il.java:610)
    at com.zimbra.cs.zimlet.ZimletUtil.installZimlet(Ziml etUtil.java:557)
    at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(Zimle tUtil.java:486)
    at com.zimbra.cs.zimlet.ZimletUtil.deployZimlet(Zimle tUtil.java:420)
    at com.zimbra.cs.service.admin.DeployZimlet$DeployThr ead.run(DeployZimlet.java:98)
    at java.lang.Thread.run(Thread.java:619)
    ===================
    Here is how we fixed the problem

    As ROOT
    mkdir /opt/zimbra/zimlets-properties
    chmod 750 /opt/zimbra/zimlets-properties
    chown zimbra:zimbra /opt/zimbra/zimlets-properties
    su - zimbra
    zmzimletctl deploy zimlets/com_zimbra_cert_manager.zip
    zmzimletctl deploy com_zimbra_backuprestore.zip
    zmmailboxdctl restart
    ======================
    Last edited by ArcaneMagus; 12-30-2009 at 11:17 AM. Reason: Removed domain info

  6. #6
    ericortego is offline Active Member
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    Default

    I have what seems to be the same problem but this does not solve it.

  7. #7
    joew10 is offline New Member
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    Default

    I actually opened a ticket with Zimbra. They fixed the problem and this is the solution they sent me. You may need to contact them.

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