Problem ZCS 6.0.4 FOSS Installation on SLES 64 bit

[vavai]

Hi,

I'm getting trouble installing Zcs 6.0.4 FOSS 64 bit on SLES 11 64 bit. The installation found an error during setting up syslog as below :

Setting up syslog.conf...updateSyslogNG: Updating /etc/syslog-ng/syslog-ng.conf...done.
startproc: startproc: exit status of parent of /sbin/syslog-ng: 1

done.

After finishing the installation, Zimbra service could not be stop/start with the following error :

zmcontrol start
no connection to syslog available

- unix dgram connect: Connection refused at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 44

Anyone have a successfull installing Zcs 6.0.4 64 bit against SLES 11 64 bit ?

[vavai]

Updating : The installation went smooth with Zcs 6.0.3 64 bit on SLES 11 64 bit. Actually, I found 1 error on installation log as below :

Tue Dec 29 14:22:42 2009 *** Running as zimbra user: /opt/zimbra/bin/zmprov -m -l gxc conference.vavai.info
Exception in thread "main" java.lang.NullPointerException
at com.zimbra.cs.account.ProvUtil.dumpXMPPComponent(P rovUtil.java:2043)
at com.zimbra.cs.account.ProvUtil.doGetXMPPComponent( ProvUtil.java:3455)
at com.zimbra.cs.account.ProvUtil.execute(ProvUtil.ja va:752)
at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java: 2711)
Tue Dec 29 14:22:47 2009 not present.
Tue Dec 29 14:22:47 2009 Initializing default IM conference room...

But the installation ended successfully and the MTA/statitistics/logger running without problem.

Trying to instant upgrade into 6.0.4 and will be update this thread ASAP.

[vavai]

Upgrading into ZCS 6.0.4 64 bit on SLES 11 64 bit (the existing ZCS 6.0.3 works successfully) and found following error :

1. Syslog Error

Tue Dec 29 15:49:05 2009 Notifying Zimbra of installation via Install Notification
Tue Dec 29 15:49:05 2009
Tue Dec 29 15:49:05 2009 Notification complete
Tue Dec 29 15:49:05 2009
Tue Dec 29 15:49:05 2009 checking isEnabled zimbra-store
Tue Dec 29 15:49:05 2009 zimbra-store is enabled
Tue Dec 29 15:49:05 2009 Starting servers...
Tue Dec 29 15:49:05 2009 *** Running as zimbra user: /opt/zimbra/bin/zmcontrol start
no connection to syslog available
- unix dgram connect: Connection refused at /opt/zimbra/zimbramon/lib/Zimbra/Mon/Logger.pm line 44
Tue Dec 29 15:49:15 2009 done.
Tue Dec 29 15:49:15 2009 checking isEnabled zimbra-store
Tue Dec 29 15:49:15 2009 zimbra-store is enabled

2. Initializing Documents Error

Tue Dec 29 15:50:37 2009 Returning cached global config attribute: zimbraNotebookAccount=wiki@vavai.info
Tue Dec 29 15:50:37 2009 Upgrading Document templates...
Tue Dec 29 15:50:37 2009 *** Running as zimbra user: /opt/zimbra/bin/zmprov ut -h mail.vavai.info /opt/zimbra/wiki/Template
[] INFO: I/O exception (java.net.ConnectException) caught when processing request: Connection refused
[] INFO: Retrying request
ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)
Tue Dec 29 15:50:42 2009 failed.
Tue Dec 29 15:50:42 2009 Restarting mailboxd...

Seems that the ZCS 6.0.4 FOSS binary for SLES 11 64 bit have a problem because the previous version (ZCS 6.0.3) have a smooth installation.

Anyone having tried the Zimbra Installation on SLES 11 ?

[lioil]

Go to /etc/syslog-ng and едит syslog-ng.conf
the end of the original file looks like this:

####
source zimbra_src { unix-stream("/dev/log"; keep-alive(yes); max-connections(20); }; # zimbra
filter zimbra_local0 { facility(local0); }; # zimbra
filter zimbra_local1 { facility(local1); }; # zimbra
filter zimbra_auth { facility(auth); }; # zimbra
filter zimbra_mail { facility(mail); }; # zimbra
destination zimbra_mail { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
destination zimbra_local1 { file("/var/log/zimbra-stats.log" owner("zimbra")); }; # zimbra
destination zimbra_local0 { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
destination zimbra_auth { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
log { source(zimbra_src); filter(zimbra_mail); destination(zimbra_mail); }; # zimbra
log { source(zimbra_src); filter(zimbra_local0); destination(zimbra_local0); }; # zimbra
log { source(zimbra_src); filter(zimbra_local1); destination(zimbra_local1); }; # zimbra
log { source(zimbra_src); filter(zimbra_auth); destination(zimbra_auth); }; # zimbra
########

what did is i:

# source zimbra_src { unix-stream("/dev/log"; keep-alive(yes); max-connections(20); }; # zimbra
filter zimbra_local0 { facility(local0); }; # zimbra
filter zimbra_local1 { facility(local1); }; # zimbra
filter zimbra_auth { facility(auth); }; # zimbra
filter zimbra_mail { facility(mail); }; # zimbra
destination zimbra_mail { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
destination zimbra_local1 { file("/var/log/zimbra-stats.log" owner("zimbra")); }; # zimbra
destination zimbra_local0 { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
destination zimbra_auth { file("/var/log/zimbra.log" owner("zimbra")); }; # zimbra
log { source(src); filter(zimbra_mail); destination(zimbra_mail); }; # zimbra
log { source(src); filter(zimbra_local0); destination(zimbra_local0); }; # zimbra
log { source(src); filter(zimbra_local1); destination(zimbra_local1); }; # zimbra
log { source(src); filter(zimbra_auth); destination(zimbra_auth); }; # zimbra
##############

and everything started to work

I hope it will work for you....

[blessendor]

Thanks from me! It's works!

[Mank]

I have NE on SLES 64 and syslog would not start. Using your syslog config fixed it. Thanks.

This needs to be filed as a bug.

[phoenix]

Originally Posted by Mank

I have NE on SLES 64 and syslog would not start. Using your syslog config fixed it. Thanks.

This needs to be filed as a bug.

Feel free to add it to bugzilla (check first to see if it's already been filed) and please post the bug number here for others.

[Decks]

in my case everything is fine in the installation, and it's work fine when i try to log in the webmail, the problem is when i try to restart the system, zimbra doesn't start, i try to start manually and send me this:
:~> zmcontrol start
no connection to syslog avaible
-/dev/log is not a socket at /opt/zimbra/zimbramon/lib/Zimbra/Mon/logger.pm line 44


and i try to restart zimbra with the syslog-ng.conf fixed.

i'm using SLES 11 64 bit and zimbra 6.04 64 bit

[LMStone]

More info here: Zimbra 5.0.18 Upgrade to 6.0.4 - Some Issues

and here: https://bugzilla.zimbra.com/show_bug.cgi?id=40819

Hope that helps,
Mark