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  #1 (permalink)  
Old 11-17-2009, 08:46 AM
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Posts: 7
Default Error Message with ./install.sh

Good Morning,
On Ubuntu 8.04 when I launch ./install.sh like root, the terminal show

Operations logged to /tmp/install.log.6456
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...NOT FOUND
Error - zimbra user exists with incorrect home directory: /home/zimbra
Exiting

Where is the problem?
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  #2 (permalink)  
Old 11-18-2009, 01:41 PM
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Posts: 1,147
Default

Looks like you already have a "zimbra" user on the system with it's home directory set to /home/zimbra. Did you try to create this user or something? (during install even?)

To install Zimbra on this machine you would need to remove the "zimbra" user.
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  #3 (permalink)  
Old 11-19-2009, 05:17 AM
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Posts: 15
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As a continuation of ArcaneMagus comments if you have a previous setup in a different location you can use the "usermod -d '/opt/zimbra/' zimbra" command to move the home directory
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  #4 (permalink)  
Old 11-19-2009, 11:29 AM
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Posts: 1,147
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I would still recommend removing the user entirely and allowing the setup script to re-create it. Who knows what other settings are messed up with that user as compared to the user that the script creates...
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  #5 (permalink)  
Old 11-20-2009, 07:24 AM
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Posts: 7
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Thak you, I remove my user Zimbra and replace all files but now I saw Operations logged to /tmp/install.log.7144
Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...NOT FOUND


PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THE SOFTWARE.
ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
Zimbra - Zimbra Public End-User License Agreement, Version 2.1


Press Return to continue


ERROR: Installation can not proceeed. Please fix your /etc/hosts file
to contain:

127.0.0.1 localhost.localdomain localhost

Zimbra install grants mysql permissions only to localhost and
localhost.localdomain users. But Fedora/RH installs leave lines such
as these in /etc/hosts:

127.0.0.1 myhost.mydomain.com myhost localhost.localdomain localhost

This causes MySQL to reject users coming from 127.0.0.1 as users from
myhost.mydomain.com. You can read more details at:

MySQL Bugs: #11822: Reverse lookup for 127.0.0.1 not accounted for in mysql_install_db
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  #6 (permalink)  
Old 11-20-2009, 08:26 AM
Zimbra Consultant & Moderator
 
Posts: 19,653
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Quote:
Originally Posted by Megavince View Post
Zimbra install grants mysql permissions only to localhost and
localhost.localdomain users. But Fedora/RH installs leave lines such
as these in /etc/hosts:

127.0.0.1 myhost.mydomain.com myhost localhost.localdomain localhost
Check the format of the hosts file in the Quick Start Installation Guide and modify yours accordingly.
__________________
Regards


Bill
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  #7 (permalink)  
Old 11-22-2009, 10:19 PM
Advanced Member
 
Posts: 186
Lightbulb

make the /etc/hosts like following and things may work out.



127.0.0.1 localhost
192.168.0.1 zimbra.domain.com zimbra

Regards
Adeel
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  #8 (permalink)  
Old 11-23-2009, 12:02 AM
Zimbra Consultant & Moderator
 
Posts: 19,653
Default

Quote:
Originally Posted by adeelarifbhatti View Post
127.0.0.1 localhost
That line is incorrect, it should be in the format specified in the documentation and all over these forums.
__________________
Regards


Bill
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  #9 (permalink)  
Old 11-23-2009, 09:26 AM
Junior Member
 
Posts: 7
Default

Ok Thank you. But now is born another problem. This is the screen when the installation go:

Initializing ldap...failed. (28416)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.11232009-172008.log
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  #10 (permalink)  
Old 11-23-2009, 12:22 PM
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Posts: 1,147
Default

Is there any further information in the log file it mentions?
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