Error Message with ./install.sh

[phoenix]

Originally Posted by Megavince

Ok Thank you. But now is born another problem. This is the screen when the installation go:

Initializing ldap...failed. (28416)


ERROR



Configuration failed

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.11232009-172008.log

That's usually symptomatic of a DNS configuration error so we'll start with that. Post the output of the following commands (run on the Zimbra server):

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com any
dig yourdomain.com mx
host `hostname` <-- use that exact command with backticks not single quotes

[Megavince]

Ok mister, there is the output:

root@Zimbra-server:/# cat /etc/hosts
127.0.0.1 localhost
88.34.24.57 mydomain.com mydomain

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
root@Zimbra-server:/# cat /etc/resolv.conf
### BEGIN INFO
#
# Modified_by: NetworkManager
# Process: /usr/bin/NetworkManager
# Process_id: 4833
#
### END INFO





nameserver 127.0.0.1

root@Zimbra-server:/# dig mydomain.com any

; <<>> DiG 9.4.2-P2 <<>> mydomain.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 37568
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.com. IN ANY

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 24 13:02:52 2009
;; MSG SIZE rcvd: 30

root@Zimbra-server:/# dig mydomain.com mx

; <<>> DiG 9.4.2-P2 <<>> mydomain.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 61513
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.com. IN MX

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 24 13:04:51 2009
;; MSG SIZE rcvd: 30

root@Zimbra-server:/# host localhost
localhost has address 127.0.0.1
localhost has IPv6 address ::1

[phoenix]

Originally Posted by Megavince

Ok mister, there is the output:

root@Zimbra-server:/# cat /etc/hosts
127.0.0.1 localhost
88.34.24.57 mydomain.com mydomain

# The following lines are desirable for IPv6 capable hosts
::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

You didn't set the hosts file as per the documentation that I pointed you to, fix that first. Is this server on a public or a LAN IP, if it's on a LAN IP you need a Split DNS set-up and you need the LAN in the hosts file not the public IP.

Originally Posted by Megavince

root@Zimbra-server:/# dig mydomain.com any

; <<>> DiG 9.4.2-P2 <<>> mydomain.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 37568
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.com. IN ANY

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 24 13:02:52 2009
;; MSG SIZE rcvd: 30

root@Zimbra-server:/# dig mydomain.com mx

; <<>> DiG 9.4.2-P2 <<>> mydomain.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 61513
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.com. IN MX

;; Query time: 0 msec
;; SERVER: 127.0.0.1#53(127.0.0.1)
;; WHEN: Tue Nov 24 13:04:51 2009
;; MSG SIZE rcvd: 30

That indicates that you have no valid DNS A or MX records for your domain, you need to fix that.

Originally Posted by Megavince

host localhost
localhost has address 127.0.0.1
localhost has IPv6 address ::1

That's not the command I asked you to run, use the command exactly as I've given it to you.

[Megavince]

The command give me:

root@Zimbra-server:/# host `hostname`
Host Zimbra-server not found: 3(NXDOMAIN)

Excuse me, now I change in Hosts file my Public Ip with a Lan Ip 192.168.100.62
The DNS ip of my PC is 192.168.100.3 and I put this in db.mydomain.com
Is it correct?

[phoenix]

Have you also added the A & MX records to your DNS server? If you have, run the commands again that I gave you earlier to check your configuration.

[Megavince]

Ooookey, It's started but is normal this screen:

Starting servers...done.
Installing common zimlets...
com_zimbra_phone...failed. This may impact system functionality.
com_zimbra_url...failed. This may impact system functionality.
com_zimbra_cert_manager...done.
com_zimbra_adminversioncheck...done.
com_zimbra_date...done.
com_zimbra_local...failed. This may impact system functionality.
com_zimbra_ymemoticons...done.
com_zimbra_email...failed. This may impact system functionality.
com_zimbra_bulkprovision...done.
Finished installing common zimlets.
Initializing Documents...done.
Restarting mailboxd...done.
Setting up zimbra crontab...done.


Moving /tmp/zmsetup.11252009-113717.log to /opt/zimbra/log


Configuration complete - press return to exit

[phoenix]

No, that's not normal but it won't cause you any problems and you can always try deploying them manually.

Before we go any further and just for confirmatioj, let's see the output from those commands again.

Could you also update your forum profile with the output of the following (do not post it in this thread):

zmcontrol -v

[Megavince]

Excuse me, I have another problem:

root@Zimbra-server:/home/user/zcs# ./install.sh
hostname: Unknown host
hostname: Unknown host

Operations logged to /tmp/install.log.16174
Checking for existing installation...
zimbra-ldap...FOUND zimbra-ldap-6.0.2_GA_1912.UBUNTU8
zimbra-logger...FOUND zimbra-logger-6.0.2_GA_1912.UBUNTU8
zimbra-mta...FOUND zimbra-mta-6.0.2_GA_1912.UBUNTU8
zimbra-snmp...FOUND zimbra-snmp-6.0.2_GA_1912.UBUNTU8
zimbra-store...FOUND zimbra-store-6.0.2_GA_1912.UBUNTU8
zimbra-apache...FOUND zimbra-apache-6.0.2_GA_1912.UBUNTU8
zimbra-spell...FOUND zimbra-spell-6.0.2_GA_1912.UBUNTU8
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...FOUND zimbra-core-6.0.2_GA_1912.UBUNTU8
ZCS upgrade from 6.0.2 to 6.0.2 will be performed.

Saving existing configuration file to /opt/zimbra/.saveconfig


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ZIMBRA, INC. ("ZIMBRA") WILL ONLY LICENSE THIS SOFTWARE TO YOU IF YOU
FIRST ACCEPT THE TERMS OF THIS AGREEMENT. BY DOWNLOADING OR INSTALLING
THE SOFTWARE, OR USING THE PRODUCT, YOU ARE CONSENTING TO BE BOUND BY
THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS
AGREEMENT, THEN DO NOT DOWNLOAD, INSTALL OR USE THE PRODUCT.

License Terms for the Zimbra Collaboration Suite:
Zimbra - Zimbra Public End-User License Agreement, Version 2.1


Press Return to continue


ERROR: Installation can not proceeed. Please fix your /etc/hosts file
to contain:



Where is the ip address of the host,
is the FULLY QUALIFIED host name, and
is the (optional) hostname-only portion

[phoenix]

You need to post the output of the commands I asked you for earlier.