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Thread: [SOLVED] Services start failed after installation

  1. #1
    i.mosyagin is offline New Member
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    Default [SOLVED] Services start failed after installation

    Hi all.

    So, our company uses google apps for mails like blabla@companyname.ru
    I was requested to test-install zimbra on a domain mail.companyname.ru
    I downloaded and unpacked the install set, and started the install script (looks like I filled all the recommendations mentioned in "prereq" section, but since I'm here, I'm not sure). Installation seems to went fine, but when it comes to starting the services, everything fails.
    Code:
    zimbra@mail:/home/cra$ zmcontrol start
    Host mail.companyname.ru
    Unable to determine enabled services from ldap.
    Unable to determine enabled services. Cache is out of date or doesn't exist.
    The googled information gave me idea that it may be due to DNS misconfiguration. Should I have any MX record on companyname.ru point to mail.companyname.ru? Right now there are only google apps mx-ses.

    Thanks in advance.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    If you are on a LAN behind a NAT router (or firewall) then you'll need a Splt DNS set-up.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    i.mosyagin is offline New Member
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    Default

    Quote Originally Posted by phoenix View Post
    If you are on a LAN behind a NAT router (or firewall) then you'll need a Splt DNS set-up.
    Yea, that solved my problem. Thanks

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