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Thread: [SOLVED] [Help] zmmailboxdctl is not running

  1. #1
    arjendra is offline Junior Member
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    Default [SOLVED] [Help] zmmailboxdctl is not running

    Dear All,
    Please Help, after I reboot my server, I have some problem.
    Code:
    
    [zimbra@mail root]$ zmcontrol status
    Host mail.multigroup.asia
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running.
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running

    Code:
    [zimbra@mail root]$ zmcontrol -v
    Release 6.0.1_GA_1816.RHEL5_20090911181524 CentOS5 FOSS edition.
    Code:
    [zimbra@mail root]$ hostname
    mail.multigroup.asia
    Code:
    [zimbra@mail root]$ dig mx multigroup.asia
    ; <<>> DiG 9.3.4-P1 <<>> mx multigroup.asia
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36935
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;multigroup.asia.               IN      MX
    
    ;; ANSWER SECTION:
    multigroup.asia.        38400   IN      MX      1 mail.multigroup.asia.
    
    ;; AUTHORITY SECTION:
    multigroup.asia.        38400   IN      NS      mail.multigroup.asia.
    
    ;; ADDITIONAL SECTION:
    mail.multigroup.asia.   38400   IN      A       117.102.96.123
    
    ;; Query time: 1 msec
    ;; SERVER: 127.0.0.1#53(127.0.0.1)
    ;; WHEN: Tue Nov  3 16:41:25 2009
    ;; MSG SIZE  rcvd: 84
    Code:
    [zimbra@mail root]$ cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1               localhost.localdomain localhost
    117.102.96.123          mail.multigroup.asia mail
    ::1             localhost6.localdomain6 localhost6
    Code:
    [zimbra@mail root]$ cat /etc/resolv.conf
    search multigroup.asia
    nameserver localhost
    Code:
    [zimbra@mail root]$ tail -100 /var/log/zimbra.log
    Nov  3 16:38:19 mail clamd[8783]: Loaded 641915 signatures.
    Nov  3 16:38:19 mail clamd[8783]: TCP: Bound to port 3310
    Nov  3 16:38:19 mail clamd[8783]: TCP: Setting connection queue length to 15
    Nov  3 16:38:19 mail clamd[8788]: Limits: Global size limit set to 10240000 bytes.
    Nov  3 16:38:19 mail clamd[8788]: Limits: File size limit set to 10240000 bytes.
    Nov  3 16:38:19 mail clamd[8788]: Limits: Recursion level limit set to 16.
    Nov  3 16:38:19 mail clamd[8788]: Limits: Files limit set to 10000.
    Nov  3 16:38:19 mail clamd[8788]: Archive support enabled.
    Nov  3 16:38:19 mail clamd[8788]: Archive: Blocking encrypted archives.
    Nov  3 16:38:19 mail clamd[8788]: Algorithmic detection enabled.
    Nov  3 16:38:19 mail clamd[8788]: Portable Executable support enabled.
    Nov  3 16:38:19 mail clamd[8788]: ELF support enabled.
    Nov  3 16:38:19 mail clamd[8788]: Mail files support enabled.
    Nov  3 16:38:19 mail clamd[8788]: OLE2 support enabled.
    Nov  3 16:38:19 mail clamd[8788]: PDF support enabled.
    Nov  3 16:38:19 mail clamd[8788]: HTML support enabled.
    Nov  3 16:38:19 mail clamd[8788]: Self checking every 600 seconds.
    Nov  3 16:38:23 mail zimbramon[4183]: 4183:info: Starting snmp via zmcontrol
    Nov  3 16:38:23 mail zimbramon[4183]: 4183:info: Starting spell via zmcontrol
    Nov  3 16:38:23 mail zimbramon[4183]: 4183:info: Starting mta via zmcontrol
    Nov  3 16:38:51 mail postfix/postfix-script[10116]: warning: not owned by root: /opt/zimbra/data/postfix/spool
    Nov  3 16:38:51 mail postfix/postfix-script[10123]: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/main.cf
    Nov  3 16:38:51 mail postfix/postfix-script[10124]: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/master.cf
    Nov  3 16:38:51 mail postfix/postfix-script[10125]: warning: not owned by root: /opt/zimbra/postfix-2.6.2.2z/conf/master.cf.in
    Nov  3 16:38:51 mail postfix/postfix-script[10128]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.smtp
    Nov  3 16:38:52 mail postfix/postfix-script[10129]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.cleanup
    Nov  3 16:38:52 mail postfix/postfix-script[10130]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.smtp
    Nov  3 16:38:52 mail postfix/postfix-script[10131]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.defer
    Nov  3 16:38:52 mail postfix/postfix-script[10132]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.smtp-amavis
    Nov  3 16:38:52 mail postfix/postfix-script[10133]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/master.pid
    Nov  3 16:38:52 mail postfix/postfix-script[10134]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/inet.127.0.0.1:10025
    Nov  3 16:38:52 mail postfix/postfix-script[10135]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.showq
    Nov  3 16:38:52 mail postfix/postfix-script[10136]: warning: not owned by postfix: /opt/zimbra/data/postfix/./spool/pid/unix.lmtp
    Nov  3 16:38:52 mail postfix/postfix-script[10148]: starting the Postfix mail system
    Nov  3 16:38:52 mail postfix/master[10149]: daemon started -- version 2.6.2, configuration /opt/zimbra/postfix-2.6.2.2z/conf
    Nov  3 16:38:52 mail saslauthd[10157]: detach_tty      : master pid is: 10157
    Nov  3 16:38:52 mail saslauthd[10157]: ipc_init        : listening on socket: /opt/zimbra/cyrus-sasl-2.1.23.3z/state/mux
    Nov  3 16:38:52 mail zimbramon[4183]: 4183:info: Starting stats via zmcontrol
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: status requested
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: stale pid 8638 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: assuming no other instance is running
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: assuming no other instance is running
    Nov  3 16:39:08 mail zmmailboxdmgr[11593]: no manager process is running
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: status requested
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: stale pid 8638 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: assuming no other instance is running
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: file /opt/zimbra/log/zmmailboxd.pid does not exist
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: assuming no other instance is running
    Nov  3 16:39:27 mail zmmailboxdmgr[12538]: no manager process is running
    Nov  3 16:39:27 mail zmmailboxdmgr[12606]: status requested
    Nov  3 16:39:27 mail zmmailboxdmgr[12606]: stale pid 8638 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Code:
    [zimbra@mail root]$ netstat -an
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address               Foreign Address             State
    tcp        0      0 127.0.0.1:2208              0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:993                 0.0.0.0:*                   LISTEN
    tcp        0      0 117.102.96.123:389          0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:10024             0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:10025             0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:7306              0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:587                 0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:3310                0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:111                 0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:10000               0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:465                 0.0.0.0:*                   LISTEN
    tcp        0      0 117.102.96.123:53           0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:53                0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:631               0.0.0.0:*                   LISTEN
    tcp        0      0 0.0.0.0:25                  0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:953               0.0.0.0:*                   LISTEN
    tcp        0      0 127.0.0.1:2207              0.0.0.0:*                   LISTEN
    tcp        0      0 :::7780                     :::*                        LISTEN
    tcp        0      0 :::22                       :::*                        LISTEN
    tcp        0      0 ::1:953                     :::*                        LISTEN
    tcp        0      0 ::1:43800                   ::1:43430                   TIME_WAIT
    tcp        0      0 ::1:40198                   ::1:46303                   TIME_WAIT
    tcp        0      0 ::1:57276                   ::1:33613                   TIME_WAIT
    tcp        0      0 ::1:57635                   ::1:35193                   TIME_WAIT
    tcp        0      0 ::1:54749                   ::1:45932                   TIME_WAIT
    tcp        0      0 ::1:37440                   ::1:52574                   TIME_WAIT
    tcp        0   2376 ::ffff:117.102.96.123:22    ::ffff:117.102.96.125:51444 ESTABLISHED
    udp        0      0 0.0.0.0:10000               0.0.0.0:*
    udp        0      0 0.0.0.0:45101               0.0.0.0:*
    udp        0      0 117.102.96.123:53           0.0.0.0:*
    udp        0      0 127.0.0.1:53                0.0.0.0:*
    udp        0      0 0.0.0.0:53333               0.0.0.0:*
    udp        0      0 0.0.0.0:987                 0.0.0.0:*
    udp        0      0 0.0.0.0:990                 0.0.0.0:*
    udp        0      0 0.0.0.0:5353                0.0.0.0:*
    udp        0      0 0.0.0.0:111                 0.0.0.0:*
    udp        0      0 0.0.0.0:631                 0.0.0.0:*
    udp        0      0 :::41749                    :::*
    udp        0      0 :::56762                    :::*
    udp        0      0 :::5353                     :::*
    Code:
    [zimbra@mail root]$ tail -100 /opt/zimbra/log/zmmailboxd.out
    Heap
     par new generation   total 344704K, used 30651K [0x4e570000, 0x65b70000, 0x65b70000)
      eden space 306432K,  10% used [0x4e570000, 0x5035ee20, 0x610b0000)
      from space 38272K,   0% used [0x610b0000, 0x610b0000, 0x63610000)
      to   space 38272K,   0% used [0x63610000, 0x63610000, 0x65b70000)
     concurrent mark-sweep generation total 1152000K, used 0K [0x65b70000, 0xac070000, 0xac170000)
     concurrent-mark-sweep perm gen total 131072K, used 6379K [0xac170000, 0xb4170000, 0xb4170000)
    CompilerOracle: exclude com/zimbra/cs/session/SessionMap.putAndPrune
    CompilerOracle: exclude com/zimbra/cs/mailbox/MailItem.delete
    CompilerOracle: exclude org/apache/xerces/impl/XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch
    0    INFO  [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
    Total time for which application threads were stopped: 0.0001660 seconds
    Total time for which application threads were stopped: 0.0001350 seconds
    Zimbra server reserving server socket port=110 bindaddr=null ssl=false
    Zimbra server reserving server socket port=995 bindaddr=null ssl=true
    Zimbra server reserving server socket port=143 bindaddr=null ssl=false
    Zimbra server reserving server socket port=993 bindaddr=null ssl=true
    Fatal error: exception while binding to ports
    java.net.BindException: Address already in use
            at java.net.PlainSocketImpl.socketBind(Native Method)
            at java.net.PlainSocketImpl.bind(PlainSocketImpl.java:365)
            at java.net.ServerSocket.bind(ServerSocket.java:319)
            at com.zimbra.common.util.NetUtil.newBoundServerSocket(NetUtil.java:104)
            at com.zimbra.common.util.NetUtil.bindServerSocket(NetUtil.java:163)
            at com.zimbra.common.util.NetUtil.bindSslTcpServerSocket(NetUtil.java:54)
            at com.zimbra.common.handlers.PrivilegedHandler.openPorts(PrivilegedHandler.java:110)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.mortbay.xml.XmlConfiguration.call(XmlConfiguration.java:542)
            at org.mortbay.xml.XmlConfiguration.configure(XmlConfiguration.java:252)
            at org.mortbay.xml.XmlConfiguration.configure(XmlConfiguration.java:214)
            at org.mortbay.xml.XmlConfiguration.main(XmlConfiguration.java:974)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
            at java.lang.reflect.Method.invoke(Method.java:597)
            at org.mortbay.start.Main.invokeMain(Main.java:194)
            at org.mortbay.start.Main.start(Main.java:523)
            at org.mortbay.start.Main.main(Main.java:119)
    Heap
     par new generation   total 344704K, used 30651K [0x4e630000, 0x65c30000, 0x65c30000)
      eden space 306432K,  10% used [0x4e630000, 0x5041edb0, 0x61170000)
      from space 38272K,   0% used [0x61170000, 0x61170000, 0x636d0000)
      to   space 38272K,   0% used [0x636d0000, 0x636d0000, 0x65c30000)
     concurrent mark-sweep generation total 1152000K, used 0K [0x65c30000, 0xac130000, 0xac230000)
     concurrent-mark-sweep perm gen total 131072K, used 6380K [0xac230000, 0xb4230000, 0xb4230000)

    Code:
    [root@mail ~]# nmap localhost
    
    Starting Nmap 4.11 ( Nmap - Free Security Scanner For Network Exploration & Security Audits. ) at 2009-11-03 16:49 WIT
    Interesting ports on localhost.localdomain (127.0.0.1):
    Not shown: 1670 closed ports
    PORT      STATE SERVICE
    22/tcp    open  ssh
    25/tcp    open  smtp
    53/tcp    open  domain
    111/tcp   open  rpcbind
    465/tcp   open  smtps
    587/tcp   open  submission
    631/tcp   open  ipp
    953/tcp   open  rndc
    993/tcp   open  imaps
    10000/tcp open  snet-sensor-mgmt
    
    Nmap finished: 1 IP address (1 host up) scanned in 0.102 seconds
    Code:
    [root@mail ~]# nmap mail.multigroup.asia
    
    Starting Nmap 4.11 ( Nmap - Free Security Scanner For Network Exploration & Security Audits. ) at 2009-11-03 16:50 WIT
    Interesting ports on mail.multigroup.asia (117.102.96.123):
    Not shown: 1671 closed ports
    PORT      STATE SERVICE
    22/tcp    open  ssh
    25/tcp    open  smtp
    53/tcp    open  domain
    111/tcp   open  rpcbind
    389/tcp   open  ldap
    465/tcp   open  smtps
    587/tcp   open  submission
    993/tcp   open  imaps
    10000/tcp open  snet-sensor-mgmt
    
    Nmap finished: 1 IP address (1 host up) scanned in 0.100 seconds
    Last edited by phoenix; 11-03-2009 at 04:39 AM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by arjendra View Post
    Fatal error: exception while binding to ports
    java.net.BindException: Address already in use
    You have another mail server running on that port, shutdown Zimbra and kill any remaining processes then stop the mail server and disable it from starting. When you've done that restart Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    arjendra is offline Junior Member
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    Default Thanks

    Dear Bill.
    Thanks for good advice.
    I did the following steps:

    1. [root@mail ~]# netstat -tulpn
    Active Internet connections (only servers)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 127.0.0.1:2208 0.0.0.0:* LISTEN 2736/hpiod
    tcp 0 0 0.0.0.0:993 0.0.0.0:* LISTEN 2505/rpc.statd

    2. Kill process rpc.statd, that running at port 993

    3. Stop services netfs ( which may cause the process rpc.stad running )

    4. zmcontrol stop & zmcontrol start

    Binggo, my zimbra server running back.

    5. Reboot server, to test whether the problem comes back

    My zimbra server still running

    6. [root@mail ~]# netstat -tulpn
    Active Internet connections (only servers)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 127.0.0.1:2208 0.0.0.0:* LISTEN 2736/hpiod
    tcp 0 0 0.0.0.0:992 0.0.0.0:* LISTEN 2506/rpc.statd


    I have some question :
    1. Why service rpc.statd use port 993 ?
    2. Is services netfs mustn't start / running ?

    Thanks

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by arjendra View Post
    I have some question :
    1. Why service rpc.statd use port 993 ?
    2. Is services netfs mustn't start / running ?
    I have no idea why rpc.statd is listening on port 993, that doesn't make sense as it's a standard IMAPS port. You can actually start rpc.statd to listen on a specific port so maybe your implementation listens on that port? I can't imagine why that would be but that's about the only reason I could think of.

    It's recommended to disable the netfs service and any othe remote network services but it shouldn't do any harm if it's running, see the following tuning guide.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    arjendra is offline Junior Member
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    Dear Bill,
    I don't settings service rpc.statd run on 993 & don't know why this happen
    But, at now my server running normally, thanks for your explanation & support

  6. #6
    frankman is offline Senior Member
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    Default Found the reason why rpc.statd took port 993.

    I had the exact same problem arjendra had and used the same solution (killing rpc.statd) to get the mailbox back up and running (e.g get rid of the "zmmailboxdctl is not running." message). But I found the reason why and would like to share.

    Quote Originally Posted by arjendra View Post
    I don't settings service rpc.statd run on 993 & don't know why this happen
    I didn't set rpc.statd to any port either.

    rpc.statd takes random ports. Phoenix is right, you can set the port.
    `man rpc.statd` says
    Code:
           -p, --port port
                  specify  a  port  for  rpc.statd  to  listen  on.   By  default, rpc.statd will ask
                  portmap(8) to assign it a port number.  As of this writing, there is not a standard
                  port  number that portmap always or usually assigns.  Specifying a port may be use-
                  ful when implementing a firewall.
    So I tried locking down the port that rpc.statd will listen on in /etc/sysconfig/nfs by uncommenting MOUNTD_PORT, STATD_PORT and setting a port number.

    The solution was found here:
    TCP port 993 hijacked by mountd, rpc.statd

    After rebooting, rpc.statd was listening on the port indicated in STATD_PORT and Zimbra procresses were running.

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