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  #1 (permalink)  
Old 10-10-2005, 04:27 PM
Intermediate Member
  
Posts: 16
Default Login page appears, can't login - Gentoo
Ok, I've gotten past everything on these pages:

http://www.zimbra.com/blog/archives/...ping_with.html
http://zimbra.com/forums/showthread.php?t=186

But when I point to http://servername:7070 I get the login page! but as soon as I enter username and password, I get the following error:
Code:
An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Aministrator. (INVALID_PDU)
The thing is, I get nothing in the logs, so I suspect something isn't running. How can I tell what isn't running?

Code:
zimbra@jorge bin $ ./zimbra status
Password:
Calling GetServiceInfoRequest ()

RESPONSE: (Zimbra::Mon::serviceInfo)
        host
                ip
                name
zimbra@jorge bin $ ./zimbra stop
Password:
Calling ShutDownRequest ()

zimbra@jorge bin $ ./zimbra start
Password:
Calling startup ()

perl /opt/zimbra/bin/zmmon &

RESPONSE: (Zimbra::Mon::serviceInfo)
        host
                ip
                name
zimbra@jorge bin $
What's happening? Is something not starting? How do I add a new user, and login?

fak3r
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  #2 (permalink)  
Old 10-10-2005, 04:57 PM
Zimbra Employee
  
Posts: 4,792
Default
Does zmcontrol start work for you?

Anything in /opt/zimbra/tomcat/logs/* that is suspect?
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  #3 (permalink)  
Old 10-10-2005, 06:06 PM
Zimbra Employee
  
Posts: 269
Default
Also try navigating to http://servername:7070/?debug=1 instead - this should bring up a "debug" window which will give you more details on what requests the client is making and the response your getting back. It might help us if you pasted the request/response as well.

Goodluck.
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  #4 (permalink)  
Old 10-10-2005, 08:30 PM
Intermediate Member
  
Posts: 16
Default
Quote:
Originally Posted by KevinH
Does zmcontrol start work for you?
It does, is this all the output I should expect though?

Code:
zimbra@jorge bin $ ./zmcontrol start
Calling start (jorge)

perl ./zmmon &

zimbra@jorge bin $
Quote:
Originally Posted by KevinH
Anything in /opt/zimbra/tomcat/logs/* that is suspect?
Yep, there's trouble there for sure - what is the keystore? I had a earlier error that it couldn't find it, so I created it as a file, but now get the following:

Code:
jorge logs # cat catalina.out
Oct 10, 2005 9:22:53 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7070
Oct 10, 2005 9:22:53 PM org.apache.coyote.http11.Http11Protocol init
SEVERE: Error initializing endpoint
java.io.EOFException
        at java.io.DataInputStream.readInt(DataInputStream.java:358)
        at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:627)
        at java.security.KeyStore.load(KeyStore.java:1150)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore(JSSESocketFactory.java:280)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeystore(JSSESocketFactory.java:222)
        at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.getKeyManagers(JSSE14SocketFactory.java:141)
        at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.init(JSSE14SocketFactory.java:109)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.createSocket(JSSESocketFactory.java:88)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292)
        at org.apache.coyote.http11.Http11Protocol.init(Http11Protocol.java:142)        at org.apache.catalina.connector.Connector.initialize(Connector.java:918)
        at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)
        at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:764)
        at org.apache.catalina.startup.Catalina.load(Catalina.java:490)
        at org.apache.catalina.startup.Catalina.load(Catalina.java:509)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:243)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:408)
Oct 10, 2005 9:22:53 PM org.apache.catalina.startup.Catalina load
SEVERE: Catalina.start
LifecycleException:  Protocol handler initialization failed: java.io.EOFException
        at org.apache.catalina.connector.Connector.initialize(Connector.java:920)
        at org.apache.catalina.core.StandardService.initialize(StandardService.java:580)
        at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:764)
        at org.apache.catalina.startup.Catalina.load(Catalina.java:490)
        at org.apache.catalina.startup.Catalina.load(Catalina.java:509)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:243)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:408)
Oct 10, 2005 9:22:53 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2702 ms
Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/5.5.7
Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardHost start
INFO: XML validation disabled
Oct 10, 2005 9:22:56 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive service.war
log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase).
log4j:WARN Please initialize the log4j system properly.
Oct 10, 2005 9:22:58 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive zimbra.war
Oct 10, 2005 9:22:58 PM org.apache.catalina.core.ApplicationContext log
INFO: org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]]
Oct 10, 2005 9:22:58 PM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-7070
Oct 10, 2005 9:22:58 PM org.apache.coyote.http11.Http11Protocol start
SEVERE: Error starting endpoint
java.io.EOFException
        at java.io.DataInputStream.readInt(DataInputStream.java:358)
        at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:627)
        at java.security.KeyStore.load(KeyStore.java:1150)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore(JSSESocketFactory.java:280)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeystore(JSSESocketFactory.java:222)
        at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.getKeyManagers(JSSE14SocketFactory.java:141)
        at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.init(JSSE14SocketFactory.java:109)
        at org.apache.tomcat.util.net.jsse.JSSESocketFactory.createSocket(JSSESocketFactory.java:88)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292)
        at org.apache.tomcat.util.net.PoolTcpEndpoint.startEndpoint(PoolTcpEndpoint.java:312)
        at org.apache.coyote.http11.Http11Protocol.start(Http11Protocol.java:181)
        at org.apache.catalina.connector.Connector.start(Connector.java:990)
        at org.apache.catalina.core.StandardService.start(StandardService.java:459)
        at org.apache.catalina.core.StandardServer.start(StandardServer.java:683)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:537)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409)
Oct 10, 2005 9:22:59 PM org.apache.catalina.startup.Catalina start
SEVERE: Catalina.start:
LifecycleException:  Protocol handler start failed: java.io.EOFException
        at org.apache.catalina.connector.Connector.start(Connector.java:992)
        at org.apache.catalina.core.StandardService.start(StandardService.java:459)
        at org.apache.catalina.core.StandardServer.start(StandardServer.java:683)
        at org.apache.catalina.startup.Catalina.start(Catalina.java:537)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:585)
        at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271)
        at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409)
Oct 10, 2005 9:22:59 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 5477 ms
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  #5 (permalink)  
Old 10-10-2005, 08:37 PM
Zimbra Employee
  
Posts: 4,792
Default
Ahh keystore looks like the next stopper. You need to run zmcreatecert and then zmcertinstall twice. Once for mta and once for mail box. So like:

zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
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  #6 (permalink)  
Old 10-10-2005, 08:38 PM
Junior Member
  
Posts: 8
Default
Similar problem here...i got this error on login page trying to login...

An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Aministrator. (service.FAILURE)



This machine is behind the firewall and im allowed to use port 8080 for http. I changed settings in server.xml, zmiptables and web.xml (changing 80 with 8080). Maybe there is some other file that i must modify...
With default Zimbra settings i got redirected to machine which uses port 80 and normally...page not found.
Any idea?

Thanx.


I found something in the catalina.out log:



SEVERE: Protocol handler pause failed
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:364)
at java.net.Socket.connect(Socket.java:507)
at java.net.Socket.connect(Socket.java:457)
at java.net.Socket.(Socket.java:365)
at java.net.Socket.(Socket.java:207)
at org.apache.jk.common.ChannelSocket.unLockSocket(Ch annelSocket.java:460)
at org.apache.jk.common.ChannelSocket.pause(ChannelSo cket.java:272)
at org.apache.jk.server.JkMain.pause(JkMain.java:677)
at org.apache.jk.server.JkCoyoteHandler.pause(JkCoyot eHandler.java:208)
at org.apache.catalina.connector.Connector.pause(Conn ector.java:933)
at org.apache.catalina.core.StandardService.stop(Stan dardService.java:491)
at org.apache.catalina.core.StandardServer.stop(Stand ardServer.java:717)
at org.apache.catalina.startup.Catalina.stop(Catalina .java:586)
at org.apache.catalina.startup.Catalina.start(Catalin a.java:561)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootst rap.java:271)
at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:409)
Oct 10, 2005 10:25:09 PM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Oct 10, 2005 10:25:09 PM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7070
Oct 10, 2005 10:25:09 PM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7071
Oct 10, 2005 10:26:27 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7070
Oct 10, 2005 10:26:28 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7071
Oct 10, 2005 10:26:28 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2271 ms
Last edited by dready; 10-10-2005 at 08:44 PM..
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  #7 (permalink)  
Old 10-11-2005, 09:28 AM
Intermediate Member
  
Posts: 16
Default
Quote:
Originally Posted by KevinH
Ahh keystore looks like the next stopper. You need to run zmcreatecert and then zmcertinstall twice. Once for mta and once for mail box. So like:

zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
Kevin
I don't have /opt/zimbra/ssl, and I don't see an ssl dir anywhere under Zimbra:
Code:
zimbra@jorge bin $ find /opt/zimbra/ -name ssl -print
zimbra@jorge bin $
How do I create these? I don't see anything in the install docs that I missed in regards to ssl.

Also
Code:
zimbra@jorge bin $ find /opt/zimbra/ -name ca.key -print
zimbra@jorge bin $ 
zimbra@jorge bin $ find /opt/zimbra -name smtpd.crt -print
zimbra@jorge bin $
fak3r
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Last edited by fak3r; 10-11-2005 at 09:30 AM..
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  #8 (permalink)  
Old 10-11-2005, 11:04 AM
Zimbra Employee
  
Posts: 4,792
Default
zmcreatecert will create these for you. You need to run that first. Sorry if I didn't make it clear.
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  #9 (permalink)  
Old 10-11-2005, 11:31 AM
Intermediate Member
  
Posts: 16
Default
Thanks Kevin, got that done, now I can do the zmcertinstall mta, but not the mailbox:

Code:
zimbra@jorge bin $ zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
** Importing server cert

zimbra@jorge bin $ zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
** Importing server cert

keytool error: java.lang.Exception: Public keys in reply and keystore don't match
zimbra@jorge bin $
__________________
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  #10 (permalink)  
Old 10-11-2005, 11:36 AM
Zimbra Employee
  
Posts: 4,792
Default
For mailbox I think I borked the command. It should be:

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/server.crt /opt/zimbra/ssl/ssl/ca/ca.key
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