Login page appears, can't login - Gentoo

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10-10-2005, 03:27 PM
fak3r

Login page appears, can't login - Gentoo

Ok, I've gotten past everything on these pages:

http://www.zimbra.com/blog/archives/...ping_with.html
http://zimbra.com/forums/showthread.php?t=186

But when I point to http://servername:7070 I get the login page! but as soon as I enter username and password, I get the following error:

Code:

An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Aministrator. (INVALID_PDU)

The thing is, I get nothing in the logs, so I suspect something isn't running. How can I tell what isn't running?

Code:

zimbra@jorge bin $ ./zimbra status Password: Calling GetServiceInfoRequest () RESPONSE: (Zimbra::Mon::serviceInfo) host ip name zimbra@jorge bin $ ./zimbra stop Password: Calling ShutDownRequest () zimbra@jorge bin $ ./zimbra start Password: Calling startup () perl /opt/zimbra/bin/zmmon & RESPONSE: (Zimbra::Mon::serviceInfo) host ip name zimbra@jorge bin $

What's happening? Is something not starting? How do I add a new user, and login?

fak3r
10-10-2005, 03:57 PM
KevinH

Does zmcontrol start work for you?

Anything in /opt/zimbra/tomcat/logs/* that is suspect?
10-10-2005, 05:06 PM
pshah

Also try navigating to http://servername:7070/?debug=1 instead - this should bring up a "debug" window which will give you more details on what requests the client is making and the response your getting back. It might help us if you pasted the request/response as well.

Goodluck.
10-10-2005, 07:30 PM
fak3r

Quote:

Originally Posted by KevinH

Does zmcontrol start work for you?

It does, is this all the output I should expect though?

Code:

zimbra@jorge bin $ ./zmcontrol start Calling start (jorge) perl ./zmmon & zimbra@jorge bin $

Quote:

Originally Posted by KevinH

Anything in /opt/zimbra/tomcat/logs/* that is suspect?

Yep, there's trouble there for sure - what is the keystore? I had a earlier error that it couldn't find it, so I created it as a file, but now get the following:

Code:

jorge logs # cat catalina.out Oct 10, 2005 9:22:53 PM org.apache.coyote.http11.Http11Protocol init INFO: Initializing Coyote HTTP/1.1 on http-7070 Oct 10, 2005 9:22:53 PM org.apache.coyote.http11.Http11Protocol init SEVERE: Error initializing endpoint java.io.EOFException at java.io.DataInputStream.readInt(DataInputStream.java:358) at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:627) at java.security.KeyStore.load(KeyStore.java:1150) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore(JSSESocketFactory.java:280) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeystore(JSSESocketFactory.java:222) at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.getKeyManagers(JSSE14SocketFactory.java:141) at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.init(JSSE14SocketFactory.java:109) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.createSocket(JSSESocketFactory.java:88) at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292) at org.apache.coyote.http11.Http11Protocol.init(Http11Protocol.java:142) at org.apache.catalina.connector.Connector.initialize(Connector.java:918) at org.apache.catalina.core.StandardService.initialize(StandardService.java:580) at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:764) at org.apache.catalina.startup.Catalina.load(Catalina.java:490) at org.apache.catalina.startup.Catalina.load(Catalina.java:509) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:243) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:408) Oct 10, 2005 9:22:53 PM org.apache.catalina.startup.Catalina load SEVERE: Catalina.start LifecycleException: Protocol handler initialization failed: java.io.EOFException at org.apache.catalina.connector.Connector.initialize(Connector.java:920) at org.apache.catalina.core.StandardService.initialize(StandardService.java:580) at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:764) at org.apache.catalina.startup.Catalina.load(Catalina.java:490) at org.apache.catalina.startup.Catalina.load(Catalina.java:509) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.catalina.startup.Bootstrap.load(Bootstrap.java:243) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:408) Oct 10, 2005 9:22:53 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 2702 ms Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardService start INFO: Starting service Catalina Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/5.5.7 Oct 10, 2005 9:22:53 PM org.apache.catalina.core.StandardHost start INFO: XML validation disabled Oct 10, 2005 9:22:56 PM org.apache.catalina.startup.HostConfig deployWAR INFO: Deploying web application archive service.war log4j:WARN No appenders could be found for logger (org.apache.catalina.session.ManagerBase). log4j:WARN Please initialize the log4j system properly. Oct 10, 2005 9:22:58 PM org.apache.catalina.startup.HostConfig deployWAR INFO: Deploying web application archive zimbra.war Oct 10, 2005 9:22:58 PM org.apache.catalina.core.ApplicationContext log INFO: org.apache.webapp.balancer.BalancerFilter: init(): ruleChain: [org.apache.webapp.balancer.RuleChain: [org.apache.webapp.balancer.rules.URLStringMatchRule: Target string: News / Redirect URL: http://www.cnn.com], [org.apache.webapp.balancer.rules.RequestParameterRule: Target param name: paramName / Target param value: paramValue / Redirect URL: http://www.yahoo.com], [org.apache.webapp.balancer.rules.AcceptEverythingRule: Redirect URL: http://jakarta.apache.org]] Oct 10, 2005 9:22:58 PM org.apache.coyote.http11.Http11Protocol start INFO: Starting Coyote HTTP/1.1 on http-7070 Oct 10, 2005 9:22:58 PM org.apache.coyote.http11.Http11Protocol start SEVERE: Error starting endpoint java.io.EOFException at java.io.DataInputStream.readInt(DataInputStream.java:358) at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:627) at java.security.KeyStore.load(KeyStore.java:1150) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getStore(JSSESocketFactory.java:280) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeystore(JSSESocketFactory.java:222) at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.getKeyManagers(JSSE14SocketFactory.java:141) at org.apache.tomcat.util.net.jsse.JSSE14SocketFactory.init(JSSE14SocketFactory.java:109) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.createSocket(JSSESocketFactory.java:88) at org.apache.tomcat.util.net.PoolTcpEndpoint.initEndpoint(PoolTcpEndpoint.java:292) at org.apache.tomcat.util.net.PoolTcpEndpoint.startEndpoint(PoolTcpEndpoint.java:312) at org.apache.coyote.http11.Http11Protocol.start(Http11Protocol.java:181) at org.apache.catalina.connector.Connector.start(Connector.java:990) at org.apache.catalina.core.StandardService.start(StandardService.java:459) at org.apache.catalina.core.StandardServer.start(StandardServer.java:683) at org.apache.catalina.startup.Catalina.start(Catalina.java:537) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409) Oct 10, 2005 9:22:59 PM org.apache.catalina.startup.Catalina start SEVERE: Catalina.start: LifecycleException: Protocol handler start failed: java.io.EOFException at org.apache.catalina.connector.Connector.start(Connector.java:992) at org.apache.catalina.core.StandardService.start(StandardService.java:459) at org.apache.catalina.core.StandardServer.start(StandardServer.java:683) at org.apache.catalina.startup.Catalina.start(Catalina.java:537) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:585) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:271) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:409) Oct 10, 2005 9:22:59 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 5477 ms
10-10-2005, 07:37 PM
KevinH

Ahh keystore looks like the next stopper. You need to run zmcreatecert and then zmcertinstall twice. Once for mta and once for mail box. So like:

zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key
10-10-2005, 07:38 PM
dready

Similar problem here...i got this error on login page trying to login...

An unknown application error has occurred. Please correct any errors and retry. If the problem persists, please contact your System Aministrator. (service.FAILURE)

This machine is behind the firewall and im allowed to use port 8080 for http. I changed settings in server.xml, zmiptables and web.xml (changing 80 with 8080). Maybe there is some other file that i must modify...
With default Zimbra settings i got redirected to machine which uses port 80 and normally...page not found.
Any idea?

Thanx.

I found something in the catalina.out log:

SEVERE: Protocol handler pause failed
java.net.ConnectException: Connection refused
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:364)
at java.net.Socket.connect(Socket.java:507)
at java.net.Socket.connect(Socket.java:457)
at java.net.Socket.<init>(Socket.java:365)
at java.net.Socket.<init>(Socket.java:207)
at org.apache.jk.common.ChannelSocket.unLockSocket(Ch annelSocket.java:460)
at org.apache.jk.common.ChannelSocket.pause(ChannelSo cket.java:272)
at org.apache.jk.server.JkMain.pause(JkMain.java:677)
at org.apache.jk.server.JkCoyoteHandler.pause(JkCoyot eHandler.java:208)
at org.apache.catalina.connector.Connector.pause(Conn ector.java:933)
at org.apache.catalina.core.StandardService.stop(Stan dardService.java:491)
at org.apache.catalina.core.StandardServer.stop(Stand ardServer.java:717)
at org.apache.catalina.startup.Catalina.stop(Catalina .java:586)
at org.apache.catalina.startup.Catalina.start(Catalin a.java:561)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.startup.Bootstrap.start(Bootst rap.java:271)
at org.apache.catalina.startup.Bootstrap.main(Bootstr ap.java:409)
Oct 10, 2005 10:25:09 PM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Oct 10, 2005 10:25:09 PM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7070
Oct 10, 2005 10:25:09 PM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-7071
Oct 10, 2005 10:26:27 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7070
Oct 10, 2005 10:26:28 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-7071
Oct 10, 2005 10:26:28 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 2271 ms
10-11-2005, 08:28 AM
fak3r

Quote:

Originally Posted by KevinH

Ahh keystore looks like the next stopper. You need to run zmcreatecert and then zmcertinstall twice. Once for mta and once for mail box. So like:

zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key

Kevin
I don't have /opt/zimbra/ssl, and I don't see an ssl dir anywhere under Zimbra:

Code:

zimbra@jorge bin $ find /opt/zimbra/ -name ssl -print zimbra@jorge bin $

How do I create these? I don't see anything in the install docs that I missed in regards to ssl.

Also

Code:

zimbra@jorge bin $ find /opt/zimbra/ -name ca.key -print zimbra@jorge bin $ zimbra@jorge bin $ find /opt/zimbra -name smtpd.crt -print zimbra@jorge bin $

fak3r
10-11-2005, 10:04 AM
KevinH

zmcreatecert will create these for you. You need to run that first. Sorry if I didn't make it clear.
10-11-2005, 10:31 AM
fak3r

Thanks Kevin, got that done, now I can do the zmcertinstall mta, but not the mailbox:

Code:

zimbra@jorge bin $ zmcertinstall mta /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key ** Importing server cert zimbra@jorge bin $ zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/smtpd.crt /opt/zimbra/ssl/ssl/ca/ca.key ** Importing server cert keytool error: java.lang.Exception: Public keys in reply and keystore don't match zimbra@jorge bin $
10-11-2005, 10:36 AM
KevinH

For mailbox I think I borked the command. It should be:

zmcertinstall mailbox /opt/zimbra/ssl/ssl/server/server.crt /opt/zimbra/ssl/ssl/ca/ca.key

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