upgrade to 6.0.2 stats and status no longer working

[HidX]

What to do if "rsyslog" already installed.

aptitude install rsyslog
Already installed the newest version of rsyslog

Running the command: aptitude reinstall rsyslog

Let's see what will be some time

[yannjeg]

Try /opt/zimbra/bin/zmsyslogsetup with root and /etc/init.d/rsyslog restart...

[klnasveschuk]

I'm getting the same thing after an upgrade from 5.0.18 to 6.0.2 in /opt/zimbra/zmstat/zmstat.out
Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118

syslog.conf:
...
local0.* -/var/log/zimbra.log
local1.* -/var/log/zimbra-stats.log
auth.* -/var/log/zimbra.log
mail.* -/var/log/zimbra.log

Global server status shows statistics, individual server status shows nothing.

I added a second server after this upgrade for archiving and discovery (per How Discovery Works) and I have the same problem.

Also admin GUI server status shows stats down on the main server, mailbox and stats down on the archive server. zmcontrol shows:

zimbra@mail-archive:~$ zmcontrol status
Host mail-archive.mbl.edu
mailbox Running
stats Running

Anyone else had success fixing this problem?

[HidX]

Originally Posted by yannjeg

Try /opt/zimbra/bin/zmsyslogsetup with root and /etc/init.d/rsyslog restart...

It is a pity, but statistics as does not work....

[klnasveschuk]

Tried that, both server still have the same:
Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118

Also, server status shows everything on the archive server with red 'x'.

[scottnelson]

My stats are now working thanks to this thread! :-)

This worked for me:

/opt/zimbra/bin/zmsyslogsetup ( as 'root' )

/etc/init.d/rsyslog restart ( as 'root' )

/opt/zimbra/libexec/zmfixperms ( as 'root' )


Running Dell 2800, FC 11 x64 version & Zimbra 6.0.2 x64

[HidX]

By the way, I noticed that my zimbra is not switched off until the end.
In the process, continues to operate zmlogger. And it does not kill.
Just do not turn off "logswatch".

 /etc/init.d/zimbra stop

zmloggerctl status
zmloggerctl stop
Stopping logswatch...ps -ef | grep /opt/zimbra/libexec/logswatch

  ps auxww | grep zimbra
zimbra    2216  0.0  0.2   8128  5504 ?        Ss   20:11   0:00 /opt/zimbra/libexec/logswatch --config-file=/opt/zimbra/conf/logswatchrc --use-cpan-file-tail --pid-file=/opt/zimbra/log/logswatch.pid --daemon --script-dir=/opt/zimbra/data/tmp -t /var/log/zimbra-stats.log
zimbra    2217  0.0  0.0      0     0 ?        Z    20:11   0:00 [zmlogger] 
zimbra    2318  0.0  0.1   7172  3608 ?        S    20:11   0:00 zmlogger: zmrrdfetch: server
root      7554  0.0  0.0   3144   772 pts/0    S+   22:51   0:00 grep zimbra

[pfnguyen]

On the server that is running logger, you will need to add '-r' to the syslogd process arguments (enable remote syslog).

Originally Posted by klnasveschuk

I'm getting the same thing after an upgrade from 5.0.18 to 6.0.2 in /opt/zimbra/zmstat/zmstat.out
Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118

syslog.conf:
...
local0.* -/var/log/zimbra.log
local1.* -/var/log/zimbra-stats.log
auth.* -/var/log/zimbra.log
mail.* -/var/log/zimbra.log

Global server status shows statistics, individual server status shows nothing.

I added a second server after this upgrade for archiving and discovery (per How Discovery Works) and I have the same problem.

Also admin GUI server status shows stats down on the main server, mailbox and stats down on the archive server. zmcontrol shows:

zimbra@mail-archive:~$ zmcontrol status
Host mail-archive.mbl.edu
mailbox Running
stats Running

Anyone else had success fixing this problem?

[pfnguyen]

First, do not run zmlogger from the commandline. if you wish to start and stop logger, you must call zmloggerctl stop/start. killall zmlogger to make sure all processes are stopped from your incorrect invocation (ps ax | grep zmlogger to make sure they are gone).

Secondly, you appear not to receive any data in /var/log/zimbra-stats.log (please verify that your configuration is correct in that syslog data is being sent there [tail /var/log/zimbra-stats.log] anything?)

No data in /var/log/zimbra-stats.log = no data in logger

Originally Posted by HidX

There was a problem with daily disconnection statistics (after upgrade 6.0.1 to 6.0.2). Read this topic, I did the following:

rm -r /opt/zimbra/logger/db/data/*
./zmfixperms --verbose --extended
/opt/zimbra/bin/zmsyslogsetup

Then I tried to execute command: /opt/zimbra/libexec/zmlogger&

The answer was:


As a result, statistics in general ceased to work ... All sections shown "no data available". In the "drive" there's nothing at all, even the message "no data available". Works only sections of user sessions and quotas.

Here's my diagnostic data:

zmcontrol status
Host mail.domen.ru
        antispam                Running
        antivirus               Running
        ldap                    Running
        logger                  Running
        mailbox                 Running
        mta                     Running
        snmp                    Running
        spell                   Running
        stats                   Running

zimbra@mail:/home/maks$ ps ax | grep zmlogger
 3823 ?        Z      0:00 [zmlogger] 
 3915 ?        S      0:00 zmlogger: zmrrdfetch: server
 9608 pts/0    S+     0:00 grep zmlogger

zimbra@mail:/home/maks$ /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 225.

zimbra@mail:/home/maks$ /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats
no structure found for zmmtastats at /opt/zimbra/libexec/zmrrdfetch line 225.

zimbra@mail:/home/maks$ grep -w MTA /var/log/zimbra-stats.log
Nothing showed - At the time of 10:00 am

zimbra@mail:/home/maks$ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20

Help please. What can I do in this situation?

[HidX]

Originally Posted by pfnguyen

First, do not run zmlogger from the commandline. if you wish to start and stop logger, you must call zmloggerctl stop/start. killall zmlogger to make sure all processes are stopped from your incorrect invocation (ps ax | grep zmlogger to make sure they are gone).

Secondly, you appear not to receive any data in /var/log/zimbra-stats.log (please verify that your configuration is correct in that syslog data is being sent there [tail /var/log/zimbra-stats.log] anything?)

No data in /var/log/zimbra-stats.log = no data in logger

I understand.
Actually I came to where to begin my problem.

After these operations (as "root"), statistics earned:

/etc/init.d/zimbra stop
/opt/zimbra/bin/zmsyslogsetup 
/etc/init.d/rsyslog restart 
/opt/zimbra/libexec/zmfixperms 
/etc/init.d/zimbra start

In the file "/etc/rsyslog.conf", add the following lines:

daemon.*;mail.*;\
        news.err;\
        *.=debug;*.=info;\
        *.=notice;*.=warn       |/dev/xconsole
local0.*                -/var/log/zimbra.log
local1.*                -/var/log/zimbra-stats.log
auth.*                  -/var/log/zimbra.log
mail.*                -/var/log/zimbra.log

and in the log "/var/log/zimbra-stats.log" began to receive data.
The directory "/opt/zimbra/ logger" AK is beginning to fill with data (before she ever took 44kb).

But the statistics still show stops at exactly 6:24 am Moscow time:

Message: system failure: Unable to read logger stats
Error: service.FAILURE Method: GetLoggerStatsRequest
Details: soap: Receive

It is not critical, but not pleasant.