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Thread: Upgraded Zimbra to 6.0.2 but still having same problem...

  1. #1
    axtran is offline Member
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    Default Upgraded Zimbra to 6.0.2 but still having same problem...

    My users cannot connect using ajax. When I use Firefox, it hangs on login at "Loading" and clicking on HTML mode is the only way in (browser reports done). When I login using IE, it shows "Error on Page" and references some java applets that fail:

    Webpage error details

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Zune 4.0; Creative AutoUpdate v1.40.01)
    Timestamp: Sat, 24 Oct 2009 09:49:13 UTC


    Message: Expected '}'
    Line: 5142
    Char: 107
    Code: 0
    URI: https://eagles.cui.edu/zimbra/js/Sta...v=091020152818


    Message: Syntax error
    Line: 4847
    Char: 112
    Code: 0
    URI: https://eagles.cui.edu/zimbra/js/Sta...v=091020152818


    Message: 'AjxCore' is undefined
    Line: 1546
    Char: 5
    Code: 0
    URI: https://eagles.cui.edu/zimbra/


    Message: 'AjxHistoryMgr' is undefined
    Line: 1463
    Char: 3
    Code: 0
    URI: https://eagles.cui.edu/zimbra/

    Instead of saying "loading" it says "undefined." What is going on?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Have you tried the obvious, clearing the browser cache?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    axtran is offline Member
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    I am receiving "Killed Process 8538 (java)" and "Out of memory: kill process 8536 (sh) score 1192184 or a child" errors on the console of the server, including a "Killed process 30640 (zmqueuelog)

  4. #4
    axtran is offline Member
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    It started to let me login though :-\

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    How much RAM is on this server and is it in a VM?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    MaffooClock's Avatar
    MaffooClock is offline Active Member
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    I am experiencing the exact problem; I was running 6.0.1 without any problems. After upgrading th 6.0.2, this is what's happening.

    I originally reported this here:
    http://www.zimbra.com/forums/install...ed-web-ui.html

    After spending several hours re-applying the nginx proxy configuration, trying other themes, wasting time and getting nowhere, @jterhune's suggestion (comment #7) solved the problem for me.

    Code:
    chown -R zimbra:zimbra /opt/zimbra/nginx-0.5.37-zimbra/proxy_temp*
    Attached Images Attached Images
    Last edited by MaffooClock; 10-25-2009 at 02:46 PM.

  7. #7
    axtran is offline Member
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    jterhune is my Network Engineer

    Anyways, we also had to move zimbra logs onto its own drive (so that it wouldn't pack our MTA server's disk space). The server is a VM with 4GB of RAM, 4 CPU cores. It used to be 3GB of RAM. The server runs proxy, memcached, MTA, proxy, and snmp.

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