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  #1 (permalink)  
Old 10-19-2009, 04:21 PM
Junior Member
  
Posts: 5
Default Admin console server status page show stopped services
I installed Zimbra 6.0.1 on Ubuntu 8.04 LTS. The mail sending and receiving are working correctly. But the server status page show stopped all services while the zmcontrol status output is the following:

Host mail.dev.foo.bar
antispam Running
antivirus Running
convertd Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Running
stats Running

What's wrong?
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  #2 (permalink)  
Old 10-21-2009, 04:17 AM
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Posts: 5
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can anybody help me?
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  #3 (permalink)  
Old 10-21-2009, 04:19 AM
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Have you checked /var/log/zimbra.log and the ones under /opt/zimbra/log for any errors ?
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  #4 (permalink)  
Old 10-21-2009, 05:36 AM
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Posts: 5
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I found one error only in mailbox.log

~#cat /var/log/zimbra.log
...
Oct 21 13:11:59 mail clamd[3737]: SelfCheck: Database status OK.
Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status requested
Oct 21 13:13:01 mail zmmailboxdmgr[17277]: status OK
Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status requested
Oct 21 13:13:03 mail zmmailboxdmgr[17336]: status OK
Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status requested
Oct 21 13:14:38 mail zmmailboxdmgr[18369]: status OK
Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status requested
Oct 21 13:14:39 mail zmmailboxdmgr[18428]: status OK
Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status requested
Oct 21 13:16:15 mail zmmailboxdmgr[19458]: status OK
Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status requested
Oct 21 13:16:16 mail zmmailboxdmgr[19517]: status OK
Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status requested
Oct 21 13:17:51 mail zmmailboxdmgr[20546]: status OK
Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status requested
Oct 21 13:17:52 mail zmmailboxdmgr[20605]: status OK

~# grep -ri error /opt/zimbra/log/
2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/

~# cat /opt/zimbra/log/mailbox.log
...
2009-10-21 12:55:26,095 ERROR [btpool0-19] [] log - /zimbra/
org.mortbay.io.RuntimeIOException: java.io.IOException: Closed
at org.mortbay.io.UncheckedPrintWriter.write(Unchecke dPrintWriter.java:183)
at org.apache.jasper.runtime.JspWriterImpl.flushBuffe r(JspWriterImpl.java:181)
at org.apache.jasper.runtime.PageContextImpl.release( PageContextImpl.java:237)
at org.apache.jasper.runtime.JspFactoryImpl.internalR eleasePageContext(JspFactoryImpl.java:173)
at org.apache.jasper.runtime.JspFactoryImpl.releasePa geContext(JspFactoryImpl.java:124)
at org.apache.jsp.public_.login_jsp._jspService(login _jsp.java:663)
at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389)
at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486)
at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:66)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:380)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:334)
at org.mortbay.jetty.servlet.Dispatcher.forward(Dispa tcher.java:126)
at org.mortbay.jetty.servlet.DefaultServlet.doGet(Def aultServlet.java:472)
at org.mortbay.jetty.servlet.DefaultServlet.doPost(De faultServlet.java:505)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:502)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1148)
at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:305)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1139)
at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:129)
at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1139)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:378)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:417)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:324)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:517)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:868)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:747)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:386)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:409)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: java.io.IOException: Closed
at org.mortbay.jetty.AbstractGenerator$Output.write(A bstractGenerator.java:629)
at org.mortbay.jetty.AbstractGenerator$Output.write(A bstractGenerator.java:579)
at java.io.ByteArrayOutputStream.writeTo(ByteArrayOut putStream.java:109)
at org.mortbay.jetty.AbstractGenerator$OutputWriter.w rite(AbstractGenerator.java:903)
at org.mortbay.io.UncheckedPrintWriter.write(Unchecke dPrintWriter.java:174)
... 49 more
...
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  #5 (permalink)  
Old 10-21-2009, 05:43 AM
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Posts: 5,806
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What happens if you click on the refresh button ?
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  #6 (permalink)  
Old 10-21-2009, 06:07 AM
Junior Member
  
Posts: 5
Default
the time of refresh displayed correctly in each line and the header, but there is red crosses near the services
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  #7 (permalink)  
Old 10-21-2009, 06:29 AM
Active Member
  
Posts: 34
Default
I have a similar effect:
When I log into the admin console it shows every service with a red cross - like with your server. But when I refresh the display after some seconds it shows all blue. Maybe this is only some sync issue after starting the web console.

For me it's no issue, as the red crosses disappear with a refresh.
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  #8 (permalink)  
Old 10-21-2009, 07:29 AM
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Posts: 5,806
Default
Search the forums for SSH (zmsshkeygen) ... it sounds like that ZCS can ssh to the zimbra user to get the services status.
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  #9 (permalink)  
Old 10-21-2009, 11:41 PM
Junior Member
  
Posts: 5
Default
I regenerated the ssh keys, but this step doesn'nt solve the problem...
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  #10 (permalink)  
Old 10-23-2009, 01:36 AM
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Posts: 5
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same problem here, i only see green status for local services (the ones on store server)

any hint?
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