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Thread: Bulkprovisioning limited to 41 users

  1. #1
    simonfishley is offline Active Member
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    Default Bulkprovisioning limited to 41 users

    Hi All

    I am setting up a new ZCS 6.0 Network edition server. I have a list of about 300 users in a CSV file. When I go to import via the Bulk Provision option in the Admin interface I get the following error:

    Message: too many accounts: the maximum accounts you can bulk provisioning is 41 Error code: bulkprovision.BP_TOO_MANY_ACCOUNTS Method: GetBulkProvisionAccountsRequest Details:soap:Sender

    According to the documentation this is supposed to be 500.

    Any one else come across this?

    Thanks
    Simon

  2. #2
    borngunners is offline Advanced Member
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    I just did a bulk provision of over 150 users on the Open Source edition and it worked well for me. Just that if you have the same accounts, it won't duplicate accounts until you remove the duplicates before it can proceed. You might want to check and make sure you don't have two of the same accounts.

  3. #3
    simonfishley is offline Active Member
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    Thanks! I do have a few duplicate names. will remove them and try again.

  4. #4
    simonfishley is offline Active Member
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    I have sorted and cleaned my CSV file, removing all duplicates. Now when I run bulk import I get:

    Message: too many accounts: the maximum accounts you can bulk provisioning is 49 Error code: bulkprovision.BP_TOO_MANY_ACCOUNTS Method: GetBulkProvisionAccountsRequest Details:soap:Sender

    So by removing duplicate entries I have earned myself an extra 8 users. I have 313 users to import.

    Any other ideas?

    Thanks
    Simon

  5. #5
    borngunners is offline Advanced Member
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    Are you sure of importing the right users to the right domain. Example, you should have users like this
    user1@domain.com, password
    user2@domain.com, password2
    etc.
    It will only import users with a domain extension.

    Try that...

  6. #6
    simonfishley is offline Active Member
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    Yup, I have my domain included. If I import less that 49 users it works. so i can split the file into 6 and do that but I would like to solve this correctly.

  7. #7
    hafiz's Avatar
    hafiz is offline Partner (VAR/HSP)
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    check your license maybe ? I tried mine with 50 license and if exceed that count, it fails the import.

    Variegate Systems Sdn Bhd - Zimbra Silver Partner in Malaysia.

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