[SOLVED] After installation can't access admin console

[costigaj]

Hi. I am attempting to install ZCS 6.0.1_GA_1816_RHEL5 for the first time. The install completed but I can not access the admin console using

https://[mailhost.example.com]:7071/zimbraAdmin

I have tried the host name and the IP address to no avail, making sure I am using https:// I believe it must be a networking issue since I can telnet to port 80 and 7071 on the local host. I confirmed there is no firewall blocking me.

All servers are started as confirmed by zmcontrol

Where can I find some clues as to what is going on?

Thanks.

Art

[veronica]

Do you see anything in mailbox.log ?

[costigaj]

Hi Veronica

The following is in the mailbox.log file. Multiple entries of the following

2009-10-06 02:30:46,701 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (ADMIN). 1 active sessions remain.
2009-10-06 02:40:13,146 INFO [btpool0-3] [ip=127.0.0.1;] soap - AuthRequest
2009-10-06 02:40:13,245 INFO [btpool0-3] [name=zimbra;ip=127.0.0.1;] soap - GetAllServersRequest

[uxbod]

Just try

https://[mailhost.example.com]:7071

and don't specify the trailing zimbraAdmin.

[costigaj]

No luck with https://[mailhost.example.com]:7071

[uxbod]

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes

[costigaj]

[root@23978_2_34448_167704 log]# cat /etc/hosts

127.0.0.1 localhost
10.120.135.126 zimbra
74.3.203.126 zimbra.mxnexus.net

[root@23978_2_34448_167704 log]# cat /etc/resolv.conf
; generated by /sbin/dhclient-script
nameserver 216.93.160.16
nameserver 216.93.170.17
[root@23978_2_34448_167704 log]# dig mxnexus.net mx

; <<>> DiG 9.3.3rc2 <<>> mxnexus.net mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 38934
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 2, ADDITIONAL: 5

;; QUESTION SECTION:
;mxnexus.net. IN MX

;; ANSWER SECTION:
mxnexus.net. 86400 IN MX 100 smtp99.mxnexus.net.
mxnexus.net. 86400 IN MX 1 smtp98.mxnexus.net.
mxnexus.net. 86400 IN MX 1 smtp1.mxnexus.net.

;; AUTHORITY SECTION:
mxnexus.net. 86400 IN NS ns2.servepath.com.
mxnexus.net. 86400 IN NS ns1.servepath.com.

;; ADDITIONAL SECTION:
smtp1.mxnexus.net. 86400 IN A 74.3.203.121
smtp99.mxnexus.net. 86400 IN A 74.3.203.122
smtp98.mxnexus.net. 86400 IN A 74.3.203.117
ns1.servepath.com. 900 IN A 216.93.160.16
ns2.servepath.com. 900 IN A 216.93.170.17

;; Query time: 2 msec
;; SERVER: 216.93.160.16#53(216.93.160.16)
;; WHEN: Tue Oct 6 05:33:09 2009
;; MSG SIZE rcvd: 226

[root@23978_2_34448_167704 log]# dig mxnexus.net any

; <<>> DiG 9.3.3rc2 <<>> mxnexus.net any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63955
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 7, AUTHORITY: 0, ADDITIONAL: 5

;; QUESTION SECTION:
;mxnexus.net. IN ANY

;; ANSWER SECTION:
mxnexus.net. 86400 IN SOA ns1.servepath.com. hostmaster.servepath.com. 2009092805 3600 600 86400 3600
mxnexus.net. 86400 IN A 74.3.203.122
mxnexus.net. 86400 IN MX 1 smtp1.mxnexus.net.
mxnexus.net. 86400 IN MX 100 smtp99.mxnexus.net.
mxnexus.net. 86400 IN MX 1 smtp98.mxnexus.net.
mxnexus.net. 86400 IN NS ns1.servepath.com.
mxnexus.net. 86400 IN NS ns2.servepath.com.

;; ADDITIONAL SECTION:
smtp1.mxnexus.net. 86400 IN A 74.3.203.121
smtp99.mxnexus.net. 86400 IN A 74.3.203.122
smtp98.mxnexus.net. 86400 IN A 74.3.203.117
ns1.servepath.com. 900 IN A 216.93.160.16
ns2.servepath.com. 900 IN A 216.93.170.17

;; Query time: 3 msec
;; SERVER: 216.93.160.16#53(216.93.160.16)
;; WHEN: Tue Oct 6 05:33:17 2009
;; MSG SIZE rcvd: 289

[root@23978_2_34448_167704 log]# host `zimbra`
-bash: zimbra: command not found
Usage: host [-aCdlriTwv] [-c class] [-N ndots] [-t type] [-W time]
[-R number] hostname [server]
-a is equivalent to -v -t *
-c specifies query class for non-IN data
-C compares SOA records on authoritative nameservers
-d is equivalent to -v
-l lists all hosts in a domain, using AXFR
-i IP6.INT reverse lookups
-N changes the number of dots allowed before root lookup is done
-r disables recursive processing
-R specifies number of retries for UDP packets
-t specifies the query type
-T enables TCP/IP mode
-v enables verbose output
-w specifies to wait forever for a reply
-W specifies how long to wait for a reply
-4 use IPv4 query transport only
-6 use IPv6 query transport only
-s a SERVFAIL response should stop query
[root@23978_2_34448_167704 log]#

[uxbod]

127.0.0.1 localhost
10.120.135.126 zimbra
74.3.203.126 zimbra.mxnexus.net

Your /etc/hosts is completely wrong and also has two IP addresses for the same server.

Please read through the Quick Start Documentation again especially the section on hosts and DNS.

Plus, you should have type

host `hostname`

as those backticks means execute the command hostname

[costigaj]

What I am trying to do is a little different. I have to NIC's in this box. The Zimbra server I want to sit behind another mail server that receives mail from the Internet and then forwards it to Zimbra on a local IP address. Likewise, the Zimbra server will relay mail to that same server for outbound. I don't want to have this server receive or send mail directly to the Internet.

I need to have the two IP addresses I'm just unsure how to do this.

[uxbod]

Well just use the 10.120.135.126 IP address. Your front-end MTA will then forward to it on the private IP and from within the Admin GUI you can set the smart-host to be the IP of the other MTA. No need to specify you public IP in /etc/hosts. To be honest that is exactly the way I have my setup configured with a MailScanner server in-front of ZCS.