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Thread: Zimbra Services don't start

  1. #1
    ramugu is offline New Member
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    Exclamation Zimbra Services don't start

    hi all!

    I'm having a problem with my Zimbra Server, (Release 5.0.11_GA_2695.UBUNTU8 UBUNTU8 FOSS edition) I had Installed almost a year ago amd everything had worked fine so far. But now i'm having problems.

    Right now only : one service seems to be running.

    zimbra@mail:/var/log$ zmcontrol status
    Host xxx.xxxxx.xxx
    imapproxy Running


    when I make a zmcontrol stop

    Stopping stats...Done
    Stopping mta...Done
    Stopping spell...Done
    Stopping snmp...Done
    Stopping archiving...Done
    Stopping antivirus...Done
    Stopping antispam...Done
    Stopping imapproxy...Done
    Stopping mailbox...Done
    Stopping logger...Done
    Stopping ldap...Done

    It seems to stop all services.

    But, when executing zmcontrol start
    I get only:

    zimbra@mail:/var/log$ zmcontrol start
    Host xxx.xxxxx.xxx

    Starting ldap...Done.
    Starting imapproxy...Done.

    How can I star the rest of the services, or how can I check why rest of them are not working?

    I'll appreciate any help

  2. #2
    ramugu is offline New Member
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    Default Additional Information

    By the way:

    My problem started inmediatly I typed this command:

    zmprov ms mail.xxxx.xxx zimbraServiceEnabled imapproxy

    I don't know if there is a relation or not.


    Quote Originally Posted by ramugu View Post
    hi all!

    I'm having a problem with my Zimbra Server, (Release 5.0.11_GA_2695.UBUNTU8 UBUNTU8 FOSS edition) I had Installed almost a year ago amd everything had worked fine so far. But now i'm having problems.

    Right now only : one service seems to be running.

    zimbra@mail:/var/log$ zmcontrol status
    Host xxx.xxxxx.xxx
    imapproxy Running


    when I make a zmcontrol stop

    Stopping stats...Done
    Stopping mta...Done
    Stopping spell...Done
    Stopping snmp...Done
    Stopping archiving...Done
    Stopping antivirus...Done
    Stopping antispam...Done
    Stopping imapproxy...Done
    Stopping mailbox...Done
    Stopping logger...Done
    Stopping ldap...Done

    It seems to stop all services.

    But, when executing zmcontrol start
    I get only:

    zimbra@mail:/var/log$ zmcontrol start
    Host xxx.xxxxx.xxx

    Starting ldap...Done.
    Starting imapproxy...Done.

    How can I star the rest of the services, or how can I check why rest of them are not working?

    I'll appreciate any help

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Why do you have the proxy running? If this is a single server installation you should not have it installed or running. Search the forums for details on how to disable the proxy (there are several posts by me and other members(.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    ramugu is offline New Member
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    Default

    I followed instructions according to this page: Disabling Imapproxy - Zimbra :: Wiki

    But problem still persists!


    Quote Originally Posted by phoenix View Post
    Why do you have the proxy running? If this is a single server installation you should not have it installed or running. Search the forums for details on how to disable the proxy (there are several posts by me and other members(.

  5. #5
    ramugu is offline New Member
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    Hello. I have disabled the proxy:

    Now, when doing the zmcontrol status, I get:

    zimbra@mail:/$ zmcontrol status
    Unable to determine enabled services from ldap.
    Enabled services read from cache. Service list may be inaccurate.
    Host mail.xxxxx.xx.xx
    imapproxy Stopped
    nginx is not running
    memcached is not running
    zimbra@mail:/$


    When doing, zmcontrol start, I get:

    zimbra@mail:/$ zmcontrol start
    Host mail.conicit.go.cr
    Starting ldap...Done.
    zimbra@mail:/$

    The only service starting up, is ldap.

    DNS and Hostname, are ok since the server was previously running...


    Any help, I'll appreciate it.

    Thanks.







    Quote Originally Posted by phoenix View Post
    Why do you have the proxy running? If this is a single server installation you should not have it installed or running. Search the forums for details on how to disable the proxy (there are several posts by me and other members(.

  6. #6
    telmnstr is offline Junior Member
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    Anyone ever come up with a solution to this?

    I disabled the impa proxy after other threads suggested it to restore plain text imap logins, but removing the imap proxy killed all imap connections, now server doesn't work at all.

    Very bad Zimbra day, all started with clamav. Upgrades. New certs. Fails.

  7. #7
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Most likely, the other services are disabled.

    zmprov gs `zmhostname` | grep zimbraService*

    Normally you should see the following

    zimbraServiceEnabled: antivirus
    zimbraServiceEnabled: antispam
    zimbraServiceEnabled: logger
    zimbraServiceEnabled: mailbox
    zimbraServiceEnabled: mta
    zimbraServiceEnabled: convertd
    zimbraServiceEnabled: stats
    zimbraServiceEnabled: snmp
    zimbraServiceEnabled: ldap
    zimbraServiceEnabled: spell

    If not, you'll need to make sure the services are re-added

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled mailbox

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled antispam

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled antivirus

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled mta

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled convertd

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled spell

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled stats

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled snmp

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled logger

    zmcontrol stop

    zmcontrol start

  8. #8
    telmnstr is offline Junior Member
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    Thanks for the reply. More stuff has gone downhill.

    Tried to reinstall doing an upgrade, it returned an error that the ldap passwords were empty, so I assigned them.

    Upon trying to to run zmprov:

    ERROR: zclient.IO_ERROR (invoke Connection refused, server: localhost) (cause: java.net.ConnectException Connection refused)


    One thing of interest, the ldap server runs bound to the hostname of the server, and does not answer to localhost (on port 389).

    [zimbra@mail ~]$ zmcontrol status
    Cannot determine services - exiting

    I just used netcat against localhost to listen on 389, and it appears as if the app isn't trying to connect to that.

    Also, after reading other threads, I tried this:

    [zimbra@mail ~]$ zmprov -l gs mail.centriccrm.com | grep zimbraService*
    zimbraServiceHostname: mail.centriccrm.com
    zimbraServiceInstalled: antivirus
    zimbraServiceInstalled: antispam
    zimbraServiceInstalled: logger
    zimbraServiceInstalled: mailbox
    zimbraServiceInstalled: mta
    zimbraServiceInstalled: stats
    zimbraServiceInstalled: imapproxy
    zimbraServiceInstalled: snmp
    zimbraServiceInstalled: ldap
    zimbraServiceInstalled: spell

    But that is using the -l, which forces ldap.

    I tried modifying this:
    zmlocalconfig -e zimbra_zmprov_default_to_ldap=true

    But other commands didn't work so I reverted to default.
    Last edited by telmnstr; 04-16-2010 at 01:48 PM.

  9. #9
    telmnstr is offline Junior Member
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    Also everything was working until I wanted to restore the plaintext imap authentication so our blackberry users could connect. After reading the threads (the option is greyed out), the theory was to remove the imap proxy. When I did this, imap quit working. When I re-enabled the imap proxy, pretty much all of Zimbra broke.

    I reverted the change to the plain text imap logins, and reverted the imap proxy being off. Sometimes imapproxy is the only thing that starts, normally ldap is the only thing that starts.

    I noticed others had a similar issue (only after I had this issue) but there was no resolution posted.

  10. #10
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Is that the only output you are getting from this command?

    zmprov -l gs mail.centriccrm.com | grep zimbraService*

    If so, the you really need to enable the services with the commands I mentioned before, including

    zmprov -l ms `zmhostname` -- +zimbraServiceEnabled ldap

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