[SOLVED] Upgrade Problem: zimbra-core...NOT FOUND : Release package zimbra-core is no

[davidrsmithson]

Hello and thank you.

I'm attempting to upgrade from zcs-5.0.11_GA_2695.RHEL5_64.20081117051438 to zcs-6.0.0_GA_1802.RHEL5_64.20090830141723, basically from version 5 to version 6. System is:

CentOS release 5.2 (Final)
Linux 2.6.18-92.1.22.el5xen #1 SMP Tue Dec 16 12:26:32 EST 2008 x86_64 x86_64 x86_64 GNU/Linux

The original version 5 is currently running, apparently without issue. It was installed in the same manner as the upgrade, using install.sh from the package.

When I run install.sh from the version 6 package, I am presented with this:

Checking for existing installation...
zimbra-ldap...NOT FOUND
zimbra-logger...NOT FOUND
zimbra-mta...NOT FOUND
zimbra-snmp...NOT FOUND
zimbra-store...NOT FOUND
zimbra-apache...NOT FOUND
zimbra-spell...NOT FOUND
zimbra-convertd...NOT FOUND
zimbra-memcached...NOT FOUND
zimbra-proxy...NOT FOUND
zimbra-archiving...NOT FOUND
zimbra-cluster...NOT FOUND
zimbra-core...NOT FOUND

I didn't continue after this. The installer should detect that I'm running version 5 and perform an upgrade. I'm running the install/upgrade as root.

If I try to check the version of the currently running Zimbra, I get a similar result. So after su - zimbra and bin/zmcontrol -v, I get this:

Release package zimbra-core is not installed
CentOS5_64 FOSS edition

Where do I go from here?

[uxbod]

Welcome to the forums

What does the following show

rpm -qa | grep zimbra

I presume you took a backup first ? Personally I would upgrade from 5.0.11 -> 5.0.18 first and the onto V6.

[davidrsmithson]

The RPM database shows no zimbras. I'm guessing this is a result of a crash some time back, where the OS and zimbra were restored from backup. It is possible that the RPM database was not restored or something to that effect. In this case, would you recommend proceeding with the upgrade. Zimbra root is the default /opt/zimbra. And of course I have a backup.

[uxbod]

Well best way I reckon is

su - zimbra
zmcontrol stop
rsync -avHK /opt/zimbra /opt/zimbra.bak

Then download the install package for the exact same release you are on. Perform a dummy install with the -s switch option. rm -f /opt/zimbra and sync your back to /opt/zimbra. Fire up ZCS and ensure all is okay. Then upgrade to the latest V5 release (5.0.18) and once that is okay upgrade to V6.

[davidrsmithson]

This method worked. To clarify, here's what I did:

1. Stopped zimbra services
2. Copied /opt/zimbra to /opt/zimbra-bak
3. Installed 5.0.11
4. Moved /opt/zimbra-bak to /opt/zimbra
5. Started and checked Zimbra
6. Stoped Zimbra, ran another backup
7. Installed 6.03GA as an upgrade
8. Tested

Thanks for the support.