Zimbra offers Open Source email server software and shared calendar for Linux and the Mac
Go Back   Zimbra :: Forums > Zimbra Collaboration Suite > Installation

Welcome to the Zimbra :: Forums!
Welcome, if you would like to post a comment please register. We also encourage you to explore all things Zimbra with our team and members of the community.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 09-10-2009, 04:17 AM
New Member
 
Posts: 3
Question Zimbra won't print shared folder message after upgrade (5.0.18 to 6.0.0)

Hi all,

after upgrading zimbra from 5.0.18 to 6.0.0 zimbra won't print email from shared folder.
The web application says: Internal server error 500, try later.

No problem with own inbox mail.

How can I solve the issue?
Reply With Quote
  #2 (permalink)  
Old 09-10-2009, 10:46 AM
Special Member
 
Posts: 139
Default

Quote:
Originally Posted by wizard75 View Post
Hi all,

after upgrading zimbra from 5.0.18 to 6.0.0 zimbra won't print email from shared folder.
The web application says: Internal server error 500, try later.

No problem with own inbox mail.

How can I solve the issue?
Me Too , The Same Problem.
Reply With Quote
  #3 (permalink)  
Old 09-14-2009, 02:56 AM
Member
 
Posts: 10
Default

Same problem, shared folders have most problems atm after the upgrade. When you print from the shared folder email list through the menu or rightclick it will open a new window with the server error 500.

Workarround is currently to open the mail and then print.

John
Reply With Quote
  #4 (permalink)  
Old 10-22-2009, 06:56 AM
Senior Member
 
Posts: 52
Default

Same problem. It only happens with the "View by conversation" mode. A bug as been created in Bugzilla, feel free to vote for it or add any comment : Bug 41909 – Conversations in shared folders cannot be printed
Reply With Quote
  #5 (permalink)  
Old 06-17-2010, 01:40 AM
Special Member
 
Posts: 113
Default

hi everybody,

the bug is not fixed completly. It still exists, when "view: by mail" or "viey: by converstaion" and select the complete conversation!

are there any plans to reopen the bug?

best regards
thomas
__________________
zmcontrol -v
2x Release 6.0.10_GA_2692.UBUNTU8_64 NETWORK edition.
1x Release 6.0.14_GA_2928.UBUNTU8_64 NETWORK edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 NETWORK edition, Patch 7.1.3_P1

1x Release 6.0.7_GA_2470.UBUNTU8_64 FOSS edition
1x Release 7.1.2_GA_3268.UBUNTU10_64 FOSS edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 FOSS
1x Release 7.1.4_GA_2555.UBUNTU10_64 FOSS
Reply With Quote
  #6 (permalink)  
Old 06-17-2010, 01:44 AM
Zimbra Consultant & Moderator
 
Posts: 19,655
Default

Quote:
Originally Posted by stegbth View Post
are there any plans to reopen the bug?
Only if you reopen the bug by adding more information or report it to Zimbra support.
__________________
Regards


Bill
Reply With Quote
  #7 (permalink)  
Old 06-17-2010, 03:52 AM
Special Member
 
Posts: 113
Default

hi phoenix,

it seems i dont have permission to modify the bug. I can only vote for it an add me to cc.

thomas
__________________
zmcontrol -v
2x Release 6.0.10_GA_2692.UBUNTU8_64 NETWORK edition.
1x Release 6.0.14_GA_2928.UBUNTU8_64 NETWORK edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 NETWORK edition, Patch 7.1.3_P1

1x Release 6.0.7_GA_2470.UBUNTU8_64 FOSS edition
1x Release 7.1.2_GA_3268.UBUNTU10_64 FOSS edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 FOSS
1x Release 7.1.4_GA_2555.UBUNTU10_64 FOSS
Reply With Quote
  #8 (permalink)  
Old 06-17-2010, 03:55 AM
Zimbra Consultant & Moderator
 
Posts: 19,655
Default

Quote:
Originally Posted by stegbth View Post
it seems i dont have permission to modify the bug. I can only vote for it an add me to cc.
Then you should raise a support case and give them full details of the problem and the bug number, if your problem is valid they'll get it reopened.
__________________
Regards


Bill
Reply With Quote
  #9 (permalink)  
Old 06-18-2010, 06:14 AM
Special Member
 
Posts: 113
Default

Hi Bill,

i am sorry, the Problem got discovered on a FOSS version 6.0.7. -> no supprtticket.
As long as this is not fixed, i wont upgrade NE to 6. On the other hand, why should i waste a supportticket, when the error is already documented and partially fixed? But the Bug got closed cause the QM failed.

This is not really a reason to recommend the customer the NE.

best regards
thomas
__________________
zmcontrol -v
2x Release 6.0.10_GA_2692.UBUNTU8_64 NETWORK edition.
1x Release 6.0.14_GA_2928.UBUNTU8_64 NETWORK edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 NETWORK edition, Patch 7.1.3_P1

1x Release 6.0.7_GA_2470.UBUNTU8_64 FOSS edition
1x Release 7.1.2_GA_3268.UBUNTU10_64 FOSS edition
2x Release 7.1.3_GA_3346.UBUNTU10_64 FOSS
1x Release 7.1.4_GA_2555.UBUNTU10_64 FOSS
Reply With Quote
  #10 (permalink)  
Old 06-18-2010, 06:25 AM
Zimbra Consultant & Moderator
 
Posts: 19,655
Default

Well, the feature works for me - I can print an email in a shared folder by right-click/Print and output is sent to a printer or file as required. If you really think the feature is broken they you need to file a bug report, without that it won't get fixed.
__________________
Regards


Bill
Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Similar Threads

Why Join?

Registering let's you ask questions, makes it easier to search, displays any files attached to posts, and notifies you about replies.

blog.zimbra.com




 

SEO by vBSEO ©2011, Crawlability, Inc.