Zimbra

roinsonc494 · #1 (**permalink**) 08-30-2009, 02:25 AM

Hi all,
Just installed zimbra 5 on a linux box with a 64 ubuntu distro.
Everything seems to have insalled properly....
zmcontrol status says all processes are running.
I can log into both admin and client side...
When i try to send a mail from the front end i get this message...

Code:

method:	SendMsgRequest
msg:	system failure: MessagingException
code:	service.FAILURE
detail:	soap:Receiver
trace:	btpool0-0:1251623722933:9c093d074ae368b2
request:	

Body: {
  SendMsgRequest: {
    _jsns: "urn:zimbraMail",
    m: {
      e: [
        0: {
          a: "email@domain.co.uk",
          t: "t"
         },
        1: {
          a: "admin@domain.com",
          t: "f"
         }
       ],
      idnt: "b26ed9df-4aa3-4a4d-807a-a895d75c8a43",
      mp: [
        0: {
          ct: "multipart/alternative",
          mp: [
            0: {
              content: {
                _content: "test body 
"
               },
              ct: "text/plain"
             },
            1: {
              content: {
                _content: "test body"
               },
              ct: "text/html"
             }
           ]
         }
       ],
      su: {
        _content: "hmmm subject"
       }
     },
    suid: 1251623651152
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "admin@domain.com",
      by: "name"
     },
    authToken: "(removed)",
    format: {
      type: "js"
     },
    notify: {
      seq: 3
     },
    sessionId: {
      _content: 113,
      id: 113
     },
    userAgent: {
      name: "ZimbraWebClient - FF3.0 (Win)",
      version: "5.0.18_GA_3011.UBUNTU8_64"
     }
   }
 }

then in the admin console i checked checked MX record under domain.com and it returned this

Code:

Domain is configured to use SMTP host: domain.com. None of the MX records match this name. Found the following MX records:
1 domain.com.

This is the MX record i had before for the domain, i haven't changed that and it used to work. I blanked the box before install so it was only the OS and a few necessities such as tar etc.
Is it the 1 before domain.com that could be causing the problem, because i think i set that as the priority when the MX records were first configured.

Any ideas? Everything seems to be running fine, the only thing giving an error is the MX record as far as i can tell.

thanks for any help/advice in advance and of coruse i can produce any more info that might be needed.

Bill Brock · #2 (**permalink**) 08-30-2009, 07:58 AM

Your MX record should point to the fully qualified domain name of your server. Right now it is simply pointing to the domain. Then you will need an A record that resolves to the FQDN of the server.