[SOLVED] zimbra just installed but....

[anty]

Dear Friends,

I have just installed zimbra on my ubuntu 8.04 box and it seems everything is ok but when i send email the email will never arrive at target and i even cant receive email!!!

where is the problem any bug on ubuntu 8.04? or there is a configuration problem.

[Drox]

I am not going to be much help but the first thing that came to mind was: Do you have your MX records setup correctly?

And just and FYI, people are going to want to know what version you installed.

[anty]

i have installed from zcs-5.0.18_GA_3011.UBUNTU8.20090708092550.tgz file.
MX records has been setup correctly and i even cant send email to myself!

[phoenix]

i have installed from zcs-5.0.18_GA_3011.UBUNTU8.20090708092550.tgz file.
MX records has been setup correctly and i even cant send email to myself!

That would imply that your DNS A & MX record isn't set-up correctly and if you can't send externally then you aither have a) your firewall blocking port 25 b) your ISP blocking port 25 or c) you don't have 'Enable DNS lookups' checked in the Admin UI.

Check the forums for this type of problem, there's lots of threads and some diagnostic information you can provide to show if it is/isn't working. You should also look in the log files and see what errors (if any) you get.

BTW, you would also need a correct /etc/hosts file, also mentioned in the forums and documentation.

[anty]

this is for mail.log
Aug 24 20:13:48 mail postfix/smtp[14524]: 6907C504B1: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=0.77, delays=0.72/0.01/0/0.05, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=05005-05, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 85) line 113. (in reply to end of DATA command))
Aug 24 20:14:19 mail postfix/smtpd[14519]: disconnect from mail-bw0-f207.google.com[209.85.218.207]
Aug 24 20:1

[phoenix]

this is for mail.log
Aug 24 20:13:48 mail postfix/smtp[14524]: 6907C504B1: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=0.77, delays=0.72/0.01/0/0.05, dsn=4.5.0, status=deferred (host 127.0.0.1[127.0.0.1] said: 451 4.5.0 Error in processing, id=05005-05, parts_decode_ext FAILED: Unix utility file(1) not available, but is needed at (eval 85) line 113. (in reply to end of DATA command))
Aug 24 20:14:19 mail postfix/smtpd[14519]: disconnect from mail-bw0-f207.google.com[209.85.218.207]
Aug 24 20:1

The error tells you what the problem is. How about the other information to show your DNS is OK?

[anty]

what doest it mean how can i fix this problem, i am sure dns is working. i test with dig and nslookup to be sure.
by the way it is fresh install, i just install ubuntu and then after installing some package i installed the file above.

[phoenix]

what doest it mean how can i fix this problem, i am sure dns is working. i test with dig and nslookup to be sure.
by the way it is fresh install, i just install ubuntu and then after installing some package i installed the file above.

It means install the file utility with your package manager. Saying your 'dns is working' isn't the same as posting the details for confirmation.

Post the output of the following commands (run on the zimbra server):

cat /etc/resolv.conf
cat /etc/hosts
dig yourdomain.com any
dig yourdomain.com mx
host `hostname`  <-- use that exact command with backticks not single quotes.

[anty]

cat /etc/resolv.conf

root@mail:~# cat /etc/resolv.conf
nameserver 217.218.127.104
nameserver 4.2.2.4

root@mail:~# cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
80.191.250.117 mail.pinarnet.net mail

root@mail:~# dig pinarnet.net any

; <<>> DiG 9.4.2-P2 <<>> pinarnet.net any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 35820
;; flags: qr rd ra; QUERY: 1, ANSWER: 5, AUTHORITY: 5, ADDITIONAL: 5

;; QUESTION SECTION:
;pinarnet.net. IN ANY

;; ANSWER SECTION:
pinarnet.net. 172800 IN NS dns3.name-services.com.
pinarnet.net. 172800 IN NS dns5.name-services.com.
pinarnet.net. 172800 IN NS dns2.name-services.com.
pinarnet.net. 172800 IN NS dns1.name-services.com.
pinarnet.net. 172800 IN NS dns4.name-services.com.

;; AUTHORITY SECTION:
pinarnet.net. 172800 IN NS dns3.name-services.com.
pinarnet.net. 172800 IN NS dns2.name-services.com.
pinarnet.net. 172800 IN NS dns1.name-services.com.
pinarnet.net. 172800 IN NS dns5.name-services.com.
pinarnet.net. 172800 IN NS dns4.name-services.com.

;; ADDITIONAL SECTION:
dns1.name-services.com. 82735 IN A 98.124.192.1
dns2.name-services.com. 97348 IN A 98.124.197.1
dns3.name-services.com. 97348 IN A 98.124.193.1
dns4.name-services.com. 101123 IN A 69.64.145.225
dns5.name-services.com. 126569 IN A 98.124.196.1

;; Query time: 261 msec
;; SERVER: 217.218.127.104#53(217.218.127.104)
;; WHEN: Tue Aug 25 00:17:41 2009
;; MSG SIZE rcvd: 292

root@mail:~# dig pinarnet.net mx

; <<>> DiG 9.4.2-P2 <<>> pinarnet.net mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57750
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 6

;; QUESTION SECTION:
;pinarnet.net. IN MX

;; ANSWER SECTION:
pinarnet.net. 1800 IN MX 0 mail.pinarnet.net.

;; AUTHORITY SECTION:
pinarnet.net. 3600 IN NS dns5.name-services.com.
pinarnet.net. 3600 IN NS dns2.name-services.com.
pinarnet.net. 3600 IN NS dns1.name-services.com.
pinarnet.net. 3600 IN NS dns3.name-services.com.
pinarnet.net. 3600 IN NS dns4.name-services.com.

;; ADDITIONAL SECTION:
mail.pinarnet.net. 1800 IN A 80.191.250.117
dns1.name-services.com. 82705 IN A 98.124.192.1
dns2.name-services.com. 97318 IN A 98.124.197.1
dns3.name-services.com. 97318 IN A 98.124.193.1
dns4.name-services.com. 101093 IN A 69.64.145.225
dns5.name-services.com. 126539 IN A 98.124.196.1

;; Query time: 261 msec
;; SERVER: 217.218.127.104#53(217.218.127.104)
;; WHEN: Tue Aug 25 00:18:11 2009
;; MSG SIZE rcvd: 259

root@mail:~# host `hostname`
mail.pinarnet.net has address 80.191.250.117

[anty]

i found something fun on the internet and that is whenever i google for my problem i found here!!!