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Thread: Unable to install ZCS on a Centos 5, need help

  1. #1
    ronian is offline Member
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    Default Unable to install ZCS on a Centos 5, need help

    I couldn't install Zimbra on my box. It say's pre requisites package are missing. What are these packages. Im just starting Linux and someone told me about Zimbra.
    Last edited by ronian; 08-06-2009 at 10:21 PM.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    It will list the missing packages when you run the installer, you need to install them. Please search the forums, there's several threads that describe how to install Zimbra on CentOS.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ronian is offline Member
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    Quote Originally Posted by phoenix View Post
    It will list the missing packages when you run the installer, you need to install them. Please search the forums, there's several threads that describe how to install Zimbra on CentOS.
    thanks a lot bill/phoenix. i managed to install the dependencies but now it is showing new error:

    Do You want to verify message store databases integrity?[y] i pressed Y and returned

    Error: assertion '-r /opt/zimbra/conf/my.cnf' failed

    Could not open required defaults file: /opt/zimbra/conf/my.cnf

    I will try to check around and see if i could get answer on this one.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    As this is a new install I'd suggest you remove the current version and reinstall from the beginning, run the installer like this:

    Code:
    ./install.sh -u
    That will remove everything including the /opt/zimbra directory, when you've done that rerun the install and see what errors (if any) you get - you should also look in the installer log file for the output of the installer.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    ronian is offline Member
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    hi phoenix/bill, your solution did work and the installation seems successful but when i tried the web base admin console , it show failed to connect: https://myserver.mydomain.com:7071/

    is there any settings in my web server that i need to setup?

  6. #6
    phoenix is online now Zimbra Consultant & Moderator
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    What does the output of the following commands show:
    Code:
    su - zimbra
    zmcontrol status
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    ronian is offline Member
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    Quote Originally Posted by phoenix View Post
    What does the output of the following commands show:
    Code:
    su - zimbra
    zmcontrol status
    hi bill,

    this was the message
    Unable to determine enabled services from ldap
    Unable to determine enebaled services. Cache is out of date or doesn't exist.

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Run the following commands on the zimbra server and post the results:

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- type that exact command and use backticks not single quotes
    I assume you've also disable the firewall and SElinux on this server?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    ronian is offline Member
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    Quote Originally Posted by phoenix View Post
    Run the following commands on the zimbra server and post the results:

    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- type that exact command and use backticks not single quotes
    I assume you've also disable the firewall and SElinux on this server?
    cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost t43 t43.local
    ::1 localhost6.localdomain6 localhost6
    192.168.0.1 t43.ian.local t43

    cat /etc/resolv.conf
    [root@t43 ~]# cat /etc/resolv.conf
    ; generated by /sbin/dhclient-script
    ;search sg.ibm.com
    ;nameserver 9.187.59.35
    ;nameserver 9.187.59.35
    search t43.ian.local
    nameserver 192.168.0.1

    dig yourdomain.com mx
    [root@t43 ~]# dig ian.local

    ; <<>> DiG 9.3.4-P1 <<>> ian.local
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 50945
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;ian.local. IN A

    ;; AUTHORITY SECTION:
    ian.local. 3600 IN SOA t43.ian.local. root.localhost.localdomain. 7 10800 3600 604800 3600

    ;; Query time: 1 msec
    ;; SERVER: 192.168.0.1#53(192.168.0.1)
    ;; WHEN: Tue Aug 11 21:15:24 2009
    ;; MSG SIZE rcvd: 93

    [root@t43 ~]# dig ian.local mx

    ; <<>> DiG 9.3.4-P1 <<>> ian.local mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12047
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;ian.local. IN MX

    ;; ANSWER SECTION:
    ian.local. 3600 IN MX 10 t43.ian.local.

    ;; AUTHORITY SECTION:
    ian.local. 3600 IN NS t43.ian.local.

    ;; ADDITIONAL SECTION:
    t43.ian.local. 3600 IN A 192.168.0.1

    ;; Query time: 1 msec
    ;; SERVER: 192.168.0.1#53(192.168.0.1)
    ;; WHEN: Tue Aug 11 21:15:55 2009
    ;; MSG SIZE rcvd: 77


    dig yourdomain.com any

    [root@t43 ~]# dig ian.local any

    ; <<>> DiG 9.3.4-P1 <<>> ian.local any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20906
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;ian.local. IN ANY

    ;; ANSWER SECTION:
    ian.local. 3600 IN SOA t43.ian.local. root.localhost.localdomain. 7 10800 3600 604800 3600
    ian.local. 3600 IN NS t43.ian.local.
    ian.local. 3600 IN MX 10 t43.ian.local.

    ;; ADDITIONAL SECTION:
    t43.ian.local. 3600 IN A 192.168.0.1

    ;; Query time: 1 msec
    ;; SERVER: 192.168.0.1#53(192.168.0.1)
    ;; WHEN: Tue Aug 11 21:16:08 2009
    ;; MSG SIZE rcvd: 139


    host `hostname`


    [root@t43 ~]# host `hostname`
    Host t43 not found: 2(SERVFAIL)

  10. #10
    uxbod's Avatar
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    /etc/hosts is wrong it should be
    Code:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    ::1 localhost6.localdomain6 localhost6
    192.168.0.1 t43.ian.local t43

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