Zmmailboxdctl not running

[fortuneindia]

Yerterday We lost power and system has shutdown. When i restarted the zimbra services didnt start. So i restored the backup and started the server. Since then i am getting the error Zmmailboxdctl is not working. Any to help... it is urgent since the mail server is not working.

[phoenix]

You haven't really given much information so people can help you. What errors do you see in the log files, try starting zmmailboxdctl manually and see what errors it gives.

[fortuneindia]

Log file zmmailboxd.out
Zimbra server reserving server socket port=995 bindaddr=null ssl=true
Zimbra server reserving server socket port=143 bindaddr=null ssl=false
Zimbra server reserving server socket port=993 bindaddr=null ssl=true
Zimbra server reserving server socket port=7025 bindaddr=null ssl=false
712 INFO [main] log - Setting umask=027
713 INFO [main] log - Setting GID=500
713 INFO [main] log - Setting UID=500
713 INFO [main] log - jetty-6.1.5
820 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
Zimbra server process is running as uid=500 euid=500 gid=500 egid=500

Mailbox.log
at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServ er.java:100)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mortbay.start.Main.invokeMain(Main.java:183)
at org.mortbay.start.Main.start(Main.java:497)
at org.mortbay.start.Main.main(Main.java:115)
zimbra.log

Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: antispam: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: antivirus: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: ldap: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: logger: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: mailbox: Stopped
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: mta: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: snmp: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: spell: Running
Jul 22 20:30:04 kaveri zimbramon[7783]: 7783:info: 2009-07-22 20:30:01, STATUS: kaveri.dsil.danlawinc.com: stats: Running
Jul 22 20:30:04 kaveri zmmailboxdmgr[8520]: status requested
Jul 22 20:30:04 kaveri zmmailboxdmgr[8520]: stale pid 785 found in /opt/zimbra/log/zmmailboxd.pid: No such process
Jul 22 20:30:04 kaveri zmmailboxdmgr[8520]: assuming no other instance is running
Jul 22 20:30:04 kaveri zmmailboxdmgr[8520]: no manager process is running

[fortuneindia]

zimbra log file

Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: antispam: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: antivirus: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: ldap: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: logger: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: mailbox: Stopped
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: mta: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: snmp: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: spell: Running
Jul 22 20:38:04 kaveri zimbramon[13047]: 13047:info: 2009-07-22 20:38:01, STATUS: kaveri.dsil.danlawinc.com: stats: Running
Jul 22 20:48:17 kaveri zmmailboxdmgr[20100]: stale pid 785 found in /opt/zimbra/log/zmmailboxd.pid: No such process
Jul 22 20:48:17 kaveri zmmailboxdmgr[20100]: assuming no other instance is running
Jul 22 20:48:17 kaveri zmmailboxdmgr[20100]: no manager process is running

[fortuneindia]

Mailboxd.out

Zimbra server reserving server socket port=995 bindaddr=null ssl=true
Zimbra server reserving server socket port=143 bindaddr=null ssl=false
Zimbra server reserving server socket port=993 bindaddr=null ssl=true
Zimbra server reserving server socket port=7025 bindaddr=null ssl=false
712 INFO [main] log - Setting umask=027
713 INFO [main] log - Setting GID=500
713 INFO [main] log - Setting UID=500
713 INFO [main] log - jetty-6.1.5
820 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.
Zimbra server process is running as uid=500 euid=500 gid=500 egid=500

[fortuneindia]

Mailbox.log
at org.mortbay.setuid.SetUIDServer.doStart(SetUIDServ er.java:100)
at org.mortbay.component.AbstractLifeCycle.start(Abst ractLifeCycle.java:40)
at org.mortbay.xml.XmlConfiguration.main(XmlConfigura tion.java:979)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at org.mortbay.start.Main.invokeMain(Main.java:183)
at org.mortbay.start.Main.start(Main.java:497)
at org.mortbay.start.Main.main(Main.java:115)

[fortuneindia]

zmcontrol status
Host kaveri.dsil.danlawinc.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running
mta Running
snmp Running
spell Running
stats Running


cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1 localhost.localdomain localhost localhost.localdomain
192.168.1.3 kaveri.dsil.danlawinc.com kaveri

[phoenix]

http://www.zimbra.com/forums/adminis...er-outage.html

[fortuneindia]

I upgraded the to the latest version 5.0.18 and the problem was solved... The mailbox is up and running but now i am facing a problem with the Admin console. The message queue does not show up and gives me a error.

Message: system failure: exception during auth {RemoteManager: kaveri.dsil.danlawinc.com->zimbra@kaveri.dsil.danlawinc.com:22} Error code: service.FAILURE Method: GetMailQueueInfoRequest Details:soap:Receiver

need help

[uxbod]

Mail Queue Monitoring - Zimbra :: Wiki