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Thread: Install problem on Intel iMac...

  1. #1
    melmaninga's Avatar
    melmaninga is offline New Member
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    Question Install problem on Intel iMac...

    I'm currently in the process of setting up a pilot of Zimbra Network Edition, to see if it is worth deploying at my organisation. I pulled a brand new 20 iMac out of the box, updated the OS and installed Zimbra.

    After following the "Quick Start" guide it would appear that some of my services are not running and I cannot get them started. I have checked the forums but no one seems to have similar issues installing on an Intel iMac.

    I have no idea where to go to get things started.

    Below is an excerpt when I check the status...


    administrators-computer:~ zimbra$ zmcontrol status
    Host zimbra.XXX.XXX.XXX
    antispam Stopped
    zmamavisdctl is not running
    antivirus Stopped
    zmamavisdctl is not running
    ldap Running
    logger Stopped
    logmysql.server is not running
    zmlogswatchctl is not running
    mailbox Stopped
    tomcat is not running
    mysql.server is not running
    mta Running
    snmp Stopped
    swatch is not running
    spell Running


    When I try and start the appropriate services...

    administrators-computer:~ zimbra$ zmamavisdctl start
    mount: /opt/zimbra/amavisd-new-2.3.3/tmp: unknown special file or file system.
    administrators-computer:~ zimbra$ ERROR: MISSING REQUIRED BASIC MODULES:
    Time::HiRes
    Unix::Syslog
    Compress::Zlib
    BEGIN failed--compilation aborted at /opt/zimbra/amavisd/sbin/amavisd line 148.

    administrators-computer:~ zimbra$ logmysql.server start
    Logger appears not to be installed
    administrators-computer:~ zimbra$ zmlogswatchctl start
    administrators-computer:~ zimbra$ tomcat start
    administrators-computer:~ zimbra$ mysql.server start
    Error: assertion '-x /opt/zimbra/mysql/bin/mysqld_safe' failed


    I still have "no joy"...

    Host zimbra.XXX.XXX.XXX
    antispam Stopped
    zmamavisdctl is not running
    antivirus Stopped
    zmamavisdctl is not running
    ldap Running
    logger Stopped
    logmysql.server is not running
    zmlogswatchctl is not running
    mailbox Stopped
    tomcat is not running
    mysql.server is not running
    mta Running
    snmp Stopped
    swatch is not running
    spell Running

  2. #2
    Klug's Avatar
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    Default

    The errors seem to say it all : you're missing perl modules...
    Time::HiRes, Unix::Syslog and Compress::Zlib are perl modules.

    Is perl (and additionnal modules) setup on your Imac ?

  3. #3
    mikez is offline Starter Member
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    Default

    Good luck, I hope you're able to resolve these issues and get Zimbra running.

    However, if you try to completely uninstall the software, be aware that a couple of us Mac users have run into some system issues. Most notably, cron jobs will continue to run even if the zimbra user is deleted (these must be manually removed), CPU cycles will be eaten up by Spotlight until you manually reset the index, and your hard drive might not go sleep anymore on its own (mine doesn't).

    I filed a bug on this issue (#7793)

    This thread outlines some of the problems we've been having and the response from the support staff.

    I also started a Wiki entry.

    Hopefully these issues will get resolved soon.

  4. #4
    melmaninga's Avatar
    melmaninga is offline New Member
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    Default Isn't perl already installed?

    Quote Originally Posted by Klug
    The errors seem to say it all : you're missing perl modules...
    Time::HiRes, Unix::Syslog and Compress::Zlib are perl modules.

    Is perl (and additionnal modules) setup on your Imac ?
    My understanding is that perl is already included with the OS. I assumed that everything I needed was already included with the OS or installed by the zimbra installer. I don't use perl so I am not familiar with the process of "activating/installing" it.

    I installed the Developer Tools as well, but I still ended up with the same errors, when trying to start the Zimbra services...

    What do I need to do to set-up perl??

  5. #5
    melmaninga's Avatar
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    Quote Originally Posted by mikez
    Good luck, I hope you're able to resolve these issues and get Zimbra running.
    Fortunately I am trying to set-up a pilot on a new machine. It was easier to blow it away and start with a fresh copy of the OS.

  6. #6
    KevinH's Avatar
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    melmaninga -

    Are you running the installer as root? Are there any errors in the install log(s)? You can see the logs in /tmp
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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