[SOLVED] search error 5.0.18

[Centro]

Hi,

im not sure to write in the right forum, please gentel.

We, a group of studys, use at our server Zimbra 5.0.18 Community Edition.
I installed it, and it runs very well. Now, we changed the Server and i take all data and restore it at the new system. I used rsync to do this.

All is okey, i changed the IP for the mta in the adminpanel and all was ok.

I have 2000 mails in my box and i would search for a keyword like a name or some else. I did it often in the past, it works good. Now i tried it and its not working.
normaly there is a list of mails where the searchobject is in. Now, there is only a clear window without any mails.

I tried to search with a * and the end, then i got a error message.
I dont see the reason at this message.

Can somebody tell me what i can do ?
I make a reboot, i stop/start the services manual... nothing !

Thx for a answere

Greetz Centro

[Rich Graves]

zmprov reindexmailbox centro@domain

Wait approximately 30 minutes and search again.

If that doesn't work, provide more details on the move. Are the old and new servers running different operating systems?

[Centro]

Hi,

thanks for fast reply.

I wrote your command into the shell as user zimbra but there are a wrong syntax i think ?!

The exact error at Zimbra Web:

method:	SearchRequest
msg:	system failure: Caught IOException opening index
code:	service.FAILURE
detail:	soap:Receiver
trace:	btpool0-12:1247755882092:894a95c434ee3c5d
request:	

Body: {
  SearchRequest: {
    _jsns: "urn:zimbraMail",
    fetch: 1,
    html: 1,
    limit: 100,
    locale: {
      _content: "de"
     },
    offset: 0,
    query: "Felix*",
    sortBy: "dateDesc",
    types: "message",
    tz: {
      id: "(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna"
     }
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "ottomitschke@mitschke.cc",
      by: "name"
     },
    authToken: "(removed)",
    format: {
      type: "js"
     },
    notify: {
      seq: 8
     },
    sessionId: {
      _content: 118,
      id: 118
     },
    userAgent: {
      name: "ZimbraWebClient - FF3.0 (Win)",
      version: "5.0.13_GA_2791.DEBIAN4.0"
     }
   }
 }

The old as the new System is running on Debian ETCH 32 bit.

The Output with your command:

zimbra@xchange:/root$ zmprov reIndexMailbox centro@domain
usage:  reIndexMailbox(rim) {name@domain|id} {action} [{reindex-by} {value1} [value2...]]

zmprov [args] [cmd] [cmd-args ...]

  -h/--help                             display usage
  -f/--file                             use file as input stream
  -s/--server   {host}[:{port}]         server hostname and optional port
  -l/--ldap                             provision via LDAP instead of SOAP
  -L/--logpropertyfile                  log4j property file, valid only with -l
  -a/--account  {name}                  account name to auth as
  -p/--password {pass}                  password for account
  -P/--passfile {file}                  read password from file
  -z/--zadmin                           use zimbra admin name/password from localconfig for admin/password
  -y/--authtoken {authtoken}            use auth token string(has to be in JSON format) from command line
  -Y/--authtokenfile {authtoken file}   use auth token string(has to be in JSON format) from command line
  -v/--verbose                          verbose mode (dumps full exception stack trace)
  -d/--debug                            debug mode (dumps SOAP messages)

 zmprov is used for provisioning. Try:

     zmprov help account         help on account-related commands
     zmprov help calendar        help on calendar resource-related commands
     zmprov help commands        help on all commands
     zmprov help config          help on config-related commands
     zmprov help cos             help on COS-related commands
     zmprov help domain          help on domain-related commands
     zmprov help list            help on distribution list-related commands
     zmprov help misc            help on misc commands
     zmprov help mailbox         help on mailbox-related commands
     zmprov help notebook        help on notebook-related commands
     zmprov help search          help on search-related commands
     zmprov help server          help on server-related commands
     zmprov help freebusy        help on free/busy-related commands

zimbra@xchange:/root$

I wrote "centro@domain" for example, sure i wrote the real address at the command

Greetz Centro

[Rich Graves]

Correction:

zmprov rim centro@domain start

Reindex Mailbox from Command Line?

Though the error you received suggests that it could be a permissions problem. Are /opt/zimbra/index and all of its subdirectories owned by user zimbra?

[Centro]

Thx a lot!

with the small word "start" it will work!

Greetz Centro

[Centro]

OK, i wait now near to 20 minutes and YES! it works!

Thanks a lot!