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  #1 (permalink)  
Old 07-15-2009, 08:49 AM
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Posts: 25
Default [SOLVED] fail in upgrade zimbra from 5.0.4 to 5.0.18

after i run install.sh,it display that:
Code:
  ERROR: Installation can not proceeed.  Please fix your /etc/hosts file
  to contain:

    

  Where  is the ip address of the host, 
   is the FULLY QUALIFIED host name, and
   is the (optional) hostname-only portion
Code:
[root@mail zcs-5.0.18_GA_3011.RHEL4.20090707151706]# cat /etc/hosts
xxx.xxx.xxx.xxx	mail.ooooo.com	mail
127.0.0.1	localhost.localdomain	localhost
Code:
[root@mail opt]# cat /tmp/install.log.19254 
COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
my server is CentOS4.5.Help plz~thx all
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  #2 (permalink)  
Old 07-15-2009, 08:55 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

Read the Quick Start Installation Guide for the required format of the /etc/hosts file. If you're behind a NAT router then you'll also need a Split DNS set-up./ You can find further details of what's needed and how to verify the hosts file and DNS if you search the forums.
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Bill
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  #3 (permalink)  
Old 07-15-2009, 09:02 AM
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Posts: 25
Default

Code:
xxx.xxx.xxx.xxx	mail.ooooo.com	mail
127.0.0.1	localhost.localdomain	localhost
and
Code:
127.0.0.1	localhost.localdomain	localhost
xxx.xxx.xxx.xxx	mail.ooooo.com	mail
both fail?
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  #4 (permalink)  
Old 07-15-2009, 09:05 AM
Zimbra Consultant & Moderator
 
Posts: 20,317
Default

What errors do you see with the second version of the hosts file? What errors do you see in the install log? Do you have a split DNS set-up? Is it correct? Post some of the required information that would show it's working, search the forums for details of what's needed.

Do give some information that would enable people to help you.
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Bill
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  #5 (permalink)  
Old 07-15-2009, 09:15 AM
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Posts: 25
Default

install log
Code:
[root@mail opt]# cat /tmp/install.log.19254 
COMMAND: zmlocalconfig -s | sed -e "s/ = \(.*\)/=\'\1\'/" > /opt/zimbra/.saveconfig/config.save
I dont have split DNS.And I have search in this forum.It looks like Unable to install
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  #6 (permalink)  
Old 07-15-2009, 09:22 AM
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Posts: 20,317
Default

Are you behind a NAT router?
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Bill
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  #7 (permalink)  
Old 07-15-2009, 09:39 AM
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Posts: 25
Default

I am not behind a nat router.

there are some other hosts write in /etc/hosts .they are my LAN ip.Must I del them while install zimbra? like this [SOLVED] workaround "fix /etc/hosts" during upgrade
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  #8 (permalink)  
Old 07-15-2009, 09:45 AM
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Posts: 25
Default

oh....after i del other hosts in /etc/hosts,it can go to next install step.

so plz add this attention in install guide -> plz del other hosts line,only leave what ip you install zimbra server.

thx for your help phoenix~
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