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Thread: Can't send and receive email in a internal domain

  1. #1
    siro is offline Junior Member
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    Default Can't send and receive email in a internal domain

    I can't send and receive email in a internal server (I don't use record mx for external) all collaboration suite start I can see administration panel and i can create account a see the email panel.
    It tell me "message sent" but i can't receive and in administration panel mail queques i have 0 mail.
    Help me.
    Thanks.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    There's not much information in your post to give you any answer. Which Zimbra version and release? Which operating System? What errors do you see in the log files? If you're behind a NAT router do you have a Split DNS set-up? Have you searched the forums and tried some of the diagnostics or some of the fixes for problems like this?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    siro is offline Junior Member
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    Sorry, I've 5.0.16 collaboration suite, Ubuntu 8.04 server, I don't have a nat I want send and receive email in a internal lan. Which log files I need? mailboxes.log? or other?
    Thanks a lot.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by siro View Post
    I don't have a nat I want send and receive email in a internal lan.
    So are you only on a public IP? If that's the case you'll still need valid DNS A & MX records for mail delivery, look in the log files for the errors.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    siro is offline Junior Member
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    no I'm in internal IP in a lan I use a server for internal mail. I wont process internal mail.
    Sorry for my english.
    Thanks.

  6. #6
    uxbod's Avatar
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    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname ` <- note backticks and not single quotes (type exactly as specified)

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by siro View Post
    no I'm in internal IP in a lan I use a server for internal mail. I wont process internal mail.
    Sorry for my english.
    Thanks.
    Then you will need a Split DNS, follow the instructions in the link I've given you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    siro is offline Junior Member
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    Host ubuntu.localhost not found: 3(NXDOMAIN)

  9. #9
    uxbod's Avatar
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    Please post all the information that has been requested.

  10. #10
    siro is offline Junior Member
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    administrator@ubuntu:~$ sudo su
    root@ubuntu:/home/administrator# cat /etc/hosts
    127.0.0.1 localhost
    192.168.0.97 ubuntu.localhost

    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    root@ubuntu:/home/administrator# cat /etc/resolv.conf
    nameserver 192.168.0.5
    nameserver 192.168.0.6
    root@ubuntu:/home/administrator# dig ubuntu.localhost mx

    ; <<>> DiG 9.4.2-P2 <<>> ubuntu.localhost mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 29207
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;ubuntu.localhost. IN MX

    ;; AUTHORITY SECTION:
    localhost. 604800 IN SOA cache5.tin.it. hostmaster.cache5.tin.it. 2004083001 604800 60 604800 604800

    ;; Query time: 33 msec
    ;; SERVER: 192.168.0.5#53(192.168.0.5)
    ;; WHEN: Thu Jul 2 12:19:05 2009
    ;; MSG SIZE rcvd: 94
    root@ubuntu:/home/administrator# dig ubuntu.localhost any

    ; <<>> DiG 9.4.2-P2 <<>> ubuntu.localhost any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 47527
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

    ;; QUESTION SECTION:
    ;ubuntu.localhost. IN ANY

    ;; AUTHORITY SECTION:
    localhost. 604800 IN SOA cache5.tin.it. hostmaster.cache5.tin.it. 2004083001 604800 60 604800 604800

    ;; Query time: 30 msec
    ;; SERVER: 192.168.0.5#53(192.168.0.5)
    ;; WHEN: Thu Jul 2 12:19:42 2009
    ;; MSG SIZE rcvd: 94
    root@ubuntu:/home/administrator# host ubuntu.localhost
    Host ubuntu.localhost not found: 3(NXDOMAIN)

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