[SOLVED] Could not find an LDAP entry for server

[reason2008]

ZCS-5.0.10 GA - running on Ubuntu Linux

I was attempting to set up a temporary server to migrate to. I installed Zimbra on the new hardware and in the process I attempted to change the hostname by using the zmsetservername command on the new machine. Well, I'm not sure how but this has messed up the production server. I cannot get the mailbox service started. I'm seeing the following error in mailbox.log.

Could not find an LDAP entry for server 'hostname.domain.com'

I did not do a new backup as I had no clue that Zimbra on a completely different machine could modify something on my production server. I do have a backup from a couple of weeks ago. Nothing as far as user accounts has changed since that backup.

Also, I should not that I'm seeing the "NO SUCH SERVER" error in zimbra.log

May 28 11:33:20 mail4 zimbramon[10849]: 10849:info: zmmtaconfig: gs:hostname.domain.com ERROR: account.NO_SUCH_SERVER (no such server: hostname.domain.com)

Thanks for any help.

[uxbod]

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
su - zimbra
zmhostname

[reason2008]

Thanks for replying. I found that I hadn't read the instructions for zmsetservername well enough. I missed the fact that if you run the command on a server with the same name as a production server that it would apply the changes to the production server as well. I ended up installing ZCS over the broken production install and got things up and running again. I did make a backup copy of the broken install before re-installing, just to make sure I didn't make things worse. I've learned my lesson and did learn a couple of things about Zimbra, which is good.

[jhuhmann]

I know this thread has been closed for quite a while. But I did this exact same thing and your thread saved my bacon. Thanks for posting your solution.