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  #1 (permalink)  
Old 05-12-2009, 03:17 AM
Intermediate Member
  
Posts: 15
Default Zimbra won't work after a reboot
Hi every one,
i''m new and i'm trying to use zimbra in a testing environement, but it won't work, yestarday every thing worked fine, till this morning zimbra mailbox won't start.

# nslookup mail.mydomain.ma
Server: 172.16.1.125
Address: 172.16.1.125#53

Name: mail.mydomain.ma
Address: 172.16.1.125

Code:
# su zimbra
$ zmcontrol status
Unable to determine enabled services from ldap.
Enabled services read from cache. Service list may be inaccurate.
Host machinevirt0.mydomain.ma
	antispam                Stopped
		zmmtaconfigctl is not running
		zmamavisdctl is not running
	antivirus               Stopped
		zmmtaconfigctl is not running
		zmamavisdctl is not running
		zmclamdctl is not running
	ldap                    Stopped
	logger                  Stopped
		logmysql.server is not running
		zmlogswatchctl is not running
	mailbox                 Stopped
		zmmtaconfigctl is not running.
		mysql.server is not running.
		zmmailboxdctl is not running.
	mta                     Stopped
		zmmtaconfigctl is not running
		postfix is not running
		zmsaslauthdctl is not running
	snmp                    Stopped
		zmswatch is not running.
	spell                   Stopped
		zmapachectl is not running
	stats                   Stopped
and when i try to start it :
Code:
$ zmcontrol start
Host machinevirt0.mydomain.ma
	Starting ldap...Done.
	Starting logger...Done.
	Starting mailbox...Done.
	Starting antispam...Done.
	Starting antivirus...Done.
	Starting snmp...Done.
	Starting spell...Done.
	Starting mta...Done.
	Starting stats...Done.
but when i start firefox with : https://172.16.1.127:7071/, i got nothing.

i apologize for my bad english.
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  #2 (permalink)  
Old 05-12-2009, 03:51 AM
Moderator
  
Posts: 7,929
Default
Welcome to the forums

Please post the following information so we can help
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain mx
dig yourdomain any
host `hostname` <- note backticks and not single quotes
Are you behind a firewall on a private IP ? If so you will need to setup a Wiki :: Split DNS architecture.
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  #3 (permalink)  
Old 05-12-2009, 04:02 AM
Intermediate Member
  
Posts: 15
Default
/etc/hosts :
Code:
# cat /etc/hosts
# Do not remove the following line, or various programs
# that require network functionality will fail.
127.0.0.1		localhost.localdomain localhost
#::1			localhost6.localdomain6 localhost6
/etc/resolv.conf
Code:
# cat /etc/resolv.conf 
; generated by /sbin/dhclient-script
search mydomain.ma
nameserver 172.16.1.125
Code:
# dig mydomain.ma mx

; <<>> DiG 9.3.4-P1 <<>> mydomain.ma mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 44423
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.ma.			IN	MX

;; AUTHORITY SECTION:
mydomain.ma.		3600	IN	SOA	localhost. root.localhost. 2 10800 3600 604800 3600

;; Query time: 1 msec
;; SERVER: 172.16.1.125#53(172.16.1.125)
;; WHEN: Tue May 12 10:53:38 2009
;; MSG SIZE  rcvd: 77
Code:
# dig mydomain.ma any

; <<>> DiG 9.3.4-P1 <<>> mydomain.ma any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18811
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;mydomain.ma.			IN	ANY

;; ANSWER SECTION:
mydomain.ma.		43200	IN	SOA	localhost. root.localhost. 2 10800 3600 604800 3600
mydomain.ma.		3600	IN	NS	localhost.

;; ADDITIONAL SECTION:
localhost.		86400	IN	A	127.0.0.1
localhost.		86400	IN	AAAA	::1

;; Query time: 0 msec
;; SERVER: 172.16.1.125#53(172.16.1.125)
;; WHEN: Tue May 12 10:53:54 2009
;; MSG SIZE  rcvd: 135
Code:
# host `hostname` 
machinevirt0.mydomain.ma has address 172.16.1.127
No im not using any thing it's only on the same LAN.
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  #4 (permalink)  
Old 05-12-2009, 04:16 AM
Zimbra Consultant & Moderator
  
Posts: 20,317
Default
Please read the Quick Start Installation Guide for details of the required hosts file format. You'll also need a Split DNS set-up on your LAN, yes you really do need it for a LAN. These subjects have been covered (and answered) many times in the forums if you'd care to search.
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Regards


Bill
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  #5 (permalink)  
Old 05-12-2009, 07:16 AM
Intermediate Member
  
Posts: 15
Default
i fixed my dns this is what i got on /var/log/zimbra.log

Code:
May 12 14:08:08 machinevirt0 zmmailboxdmgr[6512]: stale pid 27195 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
May 12 14:08:08 machinevirt0 zmmailboxdmgr[6512]: assuming no other instance is running
May 12 14:08:08 machinevirt0 zmmailboxdmgr[6512]: file /opt/zimbra/log/zmmailboxd.pid does not exist
May 12 14:08:08 machinevirt0 zmmailboxdmgr[6512]: assuming no other instance is running
May 12 14:08:08 machinevirt0 zmmailboxdmgr[6512]: no manager process is running
May 12 14:09:16 machinevirt0 zmmailboxdmgr[6827]: status requested
and i got this message repeated several times.

Any one can help ??
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  #6 (permalink)  
Old 05-12-2009, 07:19 AM
Moderator
  
Posts: 7,929
Default
Please post again what I asked for earlier so we can confirm that your DNS is all okay now.
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  #7 (permalink)  
Old 05-12-2009, 07:39 AM
Intermediate Member
  
Posts: 15
Default
thanks uxbod

here is the new config :
Code:
#dig mydomain.ma  mx

; <<>> DiG 9.3.4-P1 <<>> mydomain.ma mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24215
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mydomain.ma.			IN	MX

;; AUTHORITY SECTION:
mydomain.ma .		3600	IN	SOA	localhost. root.localhost. 2 10800 3600 604800 3600

;; Query time: 10 msec
;; SERVER: 172.16.1.125#53(172.16.1.125)
;; WHEN: Tue May 12 14:20:08 2009
;; MSG SIZE  rcvd: 77
Code:
dig mydomain.ma any

; <<>> DiG 9.3.4-P1 <<>> mydomain.ma any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 45567
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 2

;; QUESTION SECTION:
;mydomain.ma.			IN	ANY

;; ANSWER SECTION:
mydomain.ma.		43200	IN	SOA	localhost. root.localhost. 2 10800 3600 604800 3600
mydomain.ma.		3600	IN	NS	localhost.

;; ADDITIONAL SECTION:
localhost.		86400	IN	A	127.0.0.1
localhost.		86400	IN	AAAA	::1

;; Query time: 0 msec
;; SERVER: 172.16.1.125#53(172.16.1.125)
;; WHEN: Tue May 12 14:24:22 2009
;; MSG SIZE  rcvd: 135
etc/resolv.conf ,host `hostname` and /etc/hosts stays the same.
can u please explain where can you see where something is going wrong ?
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  #8 (permalink)  
Old 05-12-2009, 07:41 AM
Moderator
  
Posts: 7,929
Default
As Phoenix said please read through Zimbra Collaboration Suite Single Server Installation - Open Source especially the section about /etc/hosts
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  #9 (permalink)  
Old 05-12-2009, 07:46 AM
Intermediate Member
  
Posts: 15
Default
do the file /etc/hosts have to look like this :

127.0.0.1 localhost.localdomain localhost
172.16.1.127 machinevirt0.mydomain.ma
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  #10 (permalink)  
Old 05-12-2009, 08:07 AM
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Posts: 7,929
Default
Indeed Then the server can resolve its FQDN.
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