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Thread: I am lost

  1. #1
    martinezjr is offline Intermediate Member
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    Default I am lost

    I downloaded zcs-5.0.14_GA_2850.F7.20090303145157.tgz and followed the quickinstall.pdf directions. But I keep comming up with the same error with the MX and DNS not resolving the "domain".

    So after searching this forum all morning and doing the things requested in those items, I still have come up with the same error.

    Attached are my logs, netdiagram, and several other items that I see requested with this error. What else should I do?
    Computer for Zimbra:
    Dell GX240
    1.2 GB RAM
    20 GB HDD
    Fedora 7 (Fedora 9 kept giving me error with perl)

    My network diagram:

    T1Connection3.jpg

    Code:
    [root@BCIntranet ~]# dig hcjbc.dyndns.org any
    
    ; <<>> DiG 9.4.2 <<>> hcjbc.dyndns.org any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31329
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      ANY
    
    ;; ANSWER SECTION:
    hcjbc.dyndns.org.       31      IN      A       69.45.120.84
    
    ;; AUTHORITY SECTION:
    dyndns.org.             66233   IN      NS      ns1.dyndns.org.
    dyndns.org.             66233   IN      NS      ns5.dyndns.org.
    dyndns.org.             66233   IN      NS      ns2.dyndns.org.
    dyndns.org.             66233   IN      NS      ns4.dyndns.org.
    dyndns.org.             66233   IN      NS      ns3.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    ns1.dyndns.org.         3       IN      A       204.13.248.75
    ns5.dyndns.org.         66233   IN      A       203.62.195.75
    ns2.dyndns.org.         66233   IN      A       204.13.249.75
    ns4.dyndns.org.         66233   IN      A       91.198.22.75
    ns3.dyndns.org.         66233   IN      A       208.78.69.75
    
    ;; Query time: 4 msec
    ;; SERVER: 10.100.177.5#53(10.100.177.5)
    ;; WHEN: Fri Apr 24 09:23:45 2009
    ;; MSG SIZE  rcvd: 220
    Code:
    [root@BCIntranet ~]# dig hcjbc.dyndns.org mx
    
    ; <<>> DiG 9.4.2 <<>> hcjbc.dyndns.org mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20588
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      MX
    
    ;; AUTHORITY SECTION:
    dyndns.org.             278     IN      SOA     ns1.dyndns.org. hostmaster.dyndns.org. 550498509 600 300 604800 600
    
    ;; Query time: 4 msec
    ;; SERVER: 10.100.177.5#53(10.100.177.5)
    ;; WHEN: Fri Apr 24 09:23:15 2009
    ;; MSG SIZE  rcvd: 85
    Code:
    [root@BCIntranet ~]# host `hostname`
    BCIntranet.hcjbc.dyndns.org has address 10.100.177.180
    BCIntranet.hcjbc.dyndns.org is an alias for hcjbc.dyndns.org.
    BCIntranet.hcjbc.dyndns.org is an alias for hcjbc.dyndns.org.
    Code:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1	localhost.localdomain	localhost
    10.100.177.180	BCIntranet.hcjbc.dyndns.org	BCIntranet	BCIntranet
    10.100.177.150	BCmysql.hcjbc.org	BCmysql	BCmysql.hcjbc.dyndns.org
    Attached Files Attached Files
    Last edited by martinezjr; 04-24-2009 at 10:35 AM. Reason: Added computer Info

  2. #2
    martinezjr is offline Intermediate Member
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    I have added a local DNS server on our local net:

    Code:
     nslookup BCIntranet
    Server:         10.100.177.151
    Address:        10.100.177.151#53
    
    Name:   BCIntranet.hcjbc.dyndns.org
    Address: 10.100.177.180
    
    [root@BCIntranet ~]# dig BCIntranet mx
    
    ; <<>> DiG 9.4.2 <<>> BCIntranet mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20154
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;BCIntranet.                    IN      MX
    
    ;; Query time: 4 msec
    ;; SERVER: 10.100.177.151#53(10.100.177.151)
    ;; WHEN: Fri Apr 24 15:17:51 2009
    ;; MSG SIZE  rcvd: 28
    
    [root@BCIntranet ~]# dig BCIntranet any
    
    ; <<>> DiG 9.4.2 <<>> BCIntranet any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 21911
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;BCIntranet.                    IN      ANY
    
    ;; ANSWER SECTION:
    BCIntranet.             0       IN      A       10.100.177.180
    
    ;; Query time: 2 msec
    ;; SERVER: 10.100.177.151#53(10.100.177.151)
    ;; WHEN: Fri Apr 24 15:17:54 2009
    ;; MSG SIZE  rcvd: 44
    
    [root@BCIntranet ~]#

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Please post the output of the following commands (run on the ZImbra server):
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain.com mx
    dig yourdomain.com any
    host `hostname`  <-- type that exactly and use backticks not single quotes
    host -v server.domain.com  <-- use the FQDN of your Zimbra server here
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    martinezjr is offline Intermediate Member
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    As per your request:

    Code:
    [root@BCIntranet ~]# cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain   localhost
    10.100.177.180  BCIntranet.hcjbc.dyndns.org     BCIntranet
    10.100.177.150  BCmysql.hcjbc.dyndns.org        BCmysql
    Code:
    [root@BCIntranet ~]# cat /etc/resolv.conf
    ; generated by /sbin/dhclient-script
    search hcjbc.dyndns.org
    
    nameserver 10.100.177.151
    nameserver 10.100.177.5
    Code:
    [root@BCIntranet ~]# dig hcjbc.dyndns.org mx
    
    ; <<>> DiG 9.4.2 <<>> hcjbc.dyndns.org mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 55856
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      MX
    
    ;; AUTHORITY SECTION:
    dyndns.org.             480     IN      SOA     ns1.dyndns.org. hostmaster.dyndns.org. 556166371 600 300 604800 600
    
    ;; Query time: 5 msec
    ;; SERVER: 10.100.177.151#53(10.100.177.151)
    ;; WHEN: Mon Apr 27 08:06:10 2009
    ;; MSG SIZE  rcvd: 85
    Code:
    [root@BCIntranet ~]# dig hcjbc.dyndns.org any
    
    ; <<>> DiG 9.4.2 <<>> hcjbc.dyndns.org any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24176
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      ANY
    
    ;; ANSWER SECTION:
    hcjbc.dyndns.org.       60      IN      A       69.45.120.84
    
    ;; AUTHORITY SECTION:
    dyndns.org.             71233   IN      NS      ns2.dyndns.org.
    dyndns.org.             71233   IN      NS      ns3.dyndns.org.
    dyndns.org.             71233   IN      NS      ns4.dyndns.org.
    dyndns.org.             71233   IN      NS      ns1.dyndns.org.
    dyndns.org.             71233   IN      NS      ns5.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    ns2.dyndns.org.         71233   IN      A       204.13.249.75
    ns3.dyndns.org.         71233   IN      A       208.78.69.75
    ns4.dyndns.org.         71233   IN      A       91.198.22.75
    ns1.dyndns.org.         60      IN      A       204.13.248.75
    ns5.dyndns.org.         71233   IN      A       203.62.195.75
    
    ;; Query time: 97 msec
    ;; SERVER: 10.100.177.151#53(10.100.177.151)
    ;; WHEN: Mon Apr 27 08:06:15 2009
    ;; MSG SIZE  rcvd: 236
    Code:
    [root@BCIntranet ~]# host `hostname`
    BCIntranet.hcjbc.dyndns.org has address 10.100.177.180
    BCIntranet.hcjbc.dyndns.org is an alias for hcjbc.dyndns.org.
    BCIntranet.hcjbc.dyndns.org is an alias for hcjbc.dyndns.org.
    Code:
    [root@BCIntranet ~]# host -v hcjbc.dyndns.org
    Trying "hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47812
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 5, ADDITIONAL: 5
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      A
    
    ;; ANSWER SECTION:
    hcjbc.dyndns.org.       20      IN      A       69.45.120.84
    
    ;; AUTHORITY SECTION:
    dyndns.org.             71193   IN      NS      ns2.dyndns.org.
    dyndns.org.             71193   IN      NS      ns3.dyndns.org.
    dyndns.org.             71193   IN      NS      ns4.dyndns.org.
    dyndns.org.             71193   IN      NS      ns1.dyndns.org.
    dyndns.org.             71193   IN      NS      ns5.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    ns2.dyndns.org.         71193   IN      A       204.13.249.75
    ns3.dyndns.org.         71193   IN      A       208.78.69.75
    ns4.dyndns.org.         71193   IN      A       91.198.22.75
    ns1.dyndns.org.         20      IN      A       204.13.248.75
    ns5.dyndns.org.         71193   IN      A       203.62.195.75
    
    Received 220 bytes from 10.100.177.151#53 in 6 ms
    Trying "hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 20127
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      AAAA
    
    Received 34 bytes from 10.100.177.151#53 in 0 ms
    Trying "hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 60478
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;hcjbc.dyndns.org.              IN      MX
    
    ;; AUTHORITY SECTION:
    dyndns.org.             435     IN      SOA     ns1.dyndns.org. hostmaster.dyndns.org. 556166371 600 300 604800 600
    
    Received 85 bytes from 10.100.177.151#53 in 4 ms
    [root@BCIntranet ~]#
    Last edited by martinezjr; 04-27-2009 at 06:12 AM.

  5. #5
    y@w's Avatar
    y@w
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    One thing that I noticed is that: "dig hcjbc.dyndns.org mx" doesn't return an answer. You'll have to add an mx record for that subdomain.

  6. #6
    martinezjr is offline Intermediate Member
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    Ok, even with all that I have done seting up small networks, I have not ever had to set up a dns server. So I am lost. I did install BIND9 on another machine (Fedora 9) and I have spent the today trying to find documentation on how to administrate it, but no luck. Can some one point me in the right direction to add the mx and a records?

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by martinezjr View Post
    Ok, even with all that I have done seting up small networks, I have not ever had to set up a dns server. So I am lost. I did install BIND9 on another machine (Fedora 9) and I have spent the today trying to find documentation on how to administrate it, but no luck. Can some one point me in the right direction to add the mx and a records?
    You can use Webmin to administer DNS and other components on your server, details of the required set-up for a Split DNS. The split DNS is for an install of BIND on the Zimbra server itself, if you want to add the records to an already installed on your LAN then search the forums for a thread titled 'DNS in a Nutshell'.

    BTW, your hosts file is incorrect and it should only have the following entries:
    Code:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain   localhost
    10.100.177.180  BCIntranet.hcjbc.dyndns.org     BCIntranet
    Obviously you'll need to have the IP and FQDN (plus your internal domain name) of your Zimbra server in the last line.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    martinezjr is offline Intermediate Member
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    I will read up on the Split-DNS again and try to figure it out and look up webadmin.

    I have the extra record in the host file because this machine was a webserver hosting an intranet site connected to a mysql server.

    thanks

  9. #9
    martinezjr is offline Intermediate Member
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    I got zimbra install but I have a whole lot of errors in the install pertaining to javax and ldap. I was able to get the DNS installed and running. What do I need to do next?

    Code:
    [root@BCIntranet ~]# cat /etc/hosts
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1       localhost.localdomain   localhost
    10.100.177.180  BCIntranet.hcjbc.dyndns.org     BCIntranet
    10.100.177.150  BCmysql.hcjbc.dyndns.org        BCmysql
    [root@BCIntranet ~]# cat /etc/resolv.conf
    ; generated by /sbin/dhclient-script
    search hcjbc.dyndns.org
    
    nameserver 10.100.177.180
    nameserver 10.100.177.5
    [root@BCIntranet ~]# dig BCIntranet  mx
    
    ; <<>> DiG 9.4.2 <<>> BCIntranet mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 62979
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;BCIntranet.                    IN      MX
    
    ;; AUTHORITY SECTION:
    .                       10800   IN      SOA     A.ROOT-SERVERS.NET. NSTLD.VERISIGN-GRS.COM. 2009050500 1800 900 604800 86400
    
    ;; Query time: 222 msec
    ;; SERVER: 10.100.177.180#53(10.100.177.180)
    ;; WHEN: Tue May  5 10:24:07 2009
    ;; MSG SIZE  rcvd: 103
    
    [root@BCIntranet ~]# dig BCIntranet.hcjbc.dyndns.org  mx
    
    ; <<>> DiG 9.4.2 <<>> BCIntranet.hcjbc.dyndns.org mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 7671
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;BCIntranet.hcjbc.dyndns.org.   IN      MX
    
    ;; ANSWER SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   MX      10 BCIntranet.hcjbc.dyndns.org.
    
    ;; AUTHORITY SECTION:
    hcjbc.dyndns.org.       38400   IN      NS      BCIntranet.hcjbc.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   A       10.100.177.180
    
    ;; Query time: 1 msec
    ;; SERVER: 10.100.177.180#53(10.100.177.180)
    ;; WHEN: Tue May  5 10:24:16 2009
    ;; MSG SIZE  rcvd: 91
    
    [root@BCIntranet ~]# dig BCIntranet.hcjbc.dyndns.org  any
    
    ; <<>> DiG 9.4.2 <<>> BCIntranet.hcjbc.dyndns.org any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 9478
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;BCIntranet.hcjbc.dyndns.org.   IN      ANY
    
    ;; ANSWER SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   MX      10 BCIntranet.hcjbc.dyndns.org.
    BCIntranet.hcjbc.dyndns.org. 38400 IN   A       10.100.177.180
    
    ;; AUTHORITY SECTION:
    hcjbc.dyndns.org.       38400   IN      NS      BCIntranet.hcjbc.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   A       10.100.177.180
    
    ;; Query time: 1 msec
    ;; SERVER: 10.100.177.180#53(10.100.177.180)
    ;; WHEN: Tue May  5 10:24:26 2009
    ;; MSG SIZE  rcvd: 107
    
    [root@BCIntranet ~]# host `hostname`
    BCIntranet.hcjbc.dyndns.org has address 10.100.177.180
    BCIntranet.hcjbc.dyndns.org mail is handled by 10 BCIntranet.hcjbc.dyndns.org.
    [root@BCIntranet ~]# host -v BCIntranet.hcjbc.dyndns.org
    Trying "BCIntranet.hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 48293
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;BCIntranet.hcjbc.dyndns.org.   IN      A
    
    ;; ANSWER SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   A       10.100.177.180
    
    ;; AUTHORITY SECTION:
    hcjbc.dyndns.org.       38400   IN      NS      BCIntranet.hcjbc.dyndns.org.
    
    Received 75 bytes from 10.100.177.180#53 in 1 ms
    Trying "BCIntranet.hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 43462
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;BCIntranet.hcjbc.dyndns.org.   IN      AAAA
    
    ;; AUTHORITY SECTION:
    hcjbc.dyndns.org.       38400   IN      SOA     BCIntranet.hcjbc.dyndns.org. hcjbc.yahoo.com. 1241473433 10800 3600 604800 38400
    
    Received 96 bytes from 10.100.177.180#53 in 1 ms
    Trying "BCIntranet.hcjbc.dyndns.org"
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 326
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;BCIntranet.hcjbc.dyndns.org.   IN      MX
    
    ;; ANSWER SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   MX      10 BCIntranet.hcjbc.dyndns.org.
    
    ;; AUTHORITY SECTION:
    hcjbc.dyndns.org.       38400   IN      NS      BCIntranet.hcjbc.dyndns.org.
    
    ;; ADDITIONAL SECTION:
    BCIntranet.hcjbc.dyndns.org. 38400 IN   A       10.100.177.180
    
    Received 91 bytes from 10.100.177.180#53 in 1 ms
    [root@BCIntranet ~]#
    Attached Files Attached Files

  10. #10
    phoenix is online now Zimbra Consultant & Moderator
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    The problem is caused by the fact you have no MX record for your domain name, your domain name is actually this: hcjbc.dyndns.org What you are using above (BCmysql.hcjbc.dyndns.org ) is the Fully Qualified Domain Name of your server (FQDN) and is not correct. You should modify your DNS server to reflect that and use the correct domain name.

    BTW, I'd recommend you change all your DNS records (and your hosts file) to have all the domain name and server FQDN in lower case, you may hit problems later on if you leave it as mixed upper/lower case.

    In addion, you should only have one entry in your DNS server on the Zimbra server and it shoould be like this:

    Code:
    ; generated by /sbin/dhclient-script
    search hcjbc.dyndns.org
    
    nameserver 10.100.177.180
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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