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Thread: Error 500 - Documents

  1. #1
    Tripple is offline Elite Member
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    Default Error 500 - Documents

    When I try to use the documents I get this error:
    HTTP ERROR: 500
    system failure: wiki formatter failure
    ....

    I remember seeing two accounts after installing Zimbra, wiki and I guess spam.nqbcasi8ks which I both deleted.

    Is this causing the error?
    Do I have to create those two accounts to fix this?
    What's the purpose of those two accounts?

    Thanks

  2. #2
    Tripple is offline Elite Member
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    Default [fixed]

    It looks like I shouldn't have removed some accounts after a fresh installation.

    To fix it:
    $ zmprov mcf zimbraSpamIsNotSpamAccount ham.account@domain.com
    $ zmprov mcf zimbraSpamIsSpamAccount spam.account@domain.com
    $ zmprov mcf zimbraNotebookAccount wiki.account@domain.com

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by Tripple View Post
    Is this causing the error?
    Yes, as you've already found out.


    Quote Originally Posted by Tripple View Post
    Do I have to create those two accounts to fix this?
    What's the purpose of those two accounts?
    They are the spam/ham training accounts that are used when you mark a message as Junk/Not Junk, messages get moved there so the anti-spam system can read the messages to train it's database.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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