Zimbra Admin Hanging after upgrade --> 5.0.14

[matthijsbloem]

Hi,

I am running zimbra on RedHat 4.0, everything has been working fine until I upgraded to 5.0.14 today. Everything seems to work, except when i log into the admin console, the page keeps "loading" but no admin console.

I checked the logs on the server, no valuable information there.
In the error console of FierFox I get the following message:

Error: this._app.getCurrentController() is undefined
Source File: /zimbraAdmin/js/Admin_all.js.zgz?v=090303134520
Line: 10779

There's no firewall active, hostname is correctly configured and the normal webclient is working.
Anyone?

[uxbod]

Welcome to the forums

What happens if you replace in the URL of your server name with IP address ?

[matthijsbloem]

when I use the ip-adress I get the same result.

[matthijsbloem]

anyone????

[uxbod]

have you disabled IP tables and SELinux ? Do you have another webserver running ? What does the following show

netstat -anp

[matthijsbloem]

iptables is disabled, no other webserver is running, the problem occoured after upgrading from 5.0.12 to 5.0.14.

[matthijsbloem]

netstat -anp |grep LISTEN shows this:

tcp 0 0 0.0.0.0:389 0.0.0.0:* LISTEN 8685/slapd
tcp 0 0 0.0.0.0:7110 0.0.0.0:* LISTEN 24775/nginx.conf
tcp 0 0 0.0.0.0:199 0.0.0.0:* LISTEN 6877/snmpd
tcp 0 0 0.0.0.0:7143 0.0.0.0:* LISTEN 24775/nginx.conf
tcp 0 0 127.0.0.1:10024 0.0.0.0:* LISTEN 2557/amavisd (ch19-
tcp 0 0 127.0.0.1:10025 0.0.0.0:* LISTEN 25438/master
tcp 0 0 127.0.0.1:7306 0.0.0.0:* LISTEN 23341/mysqld
tcp 0 0 127.0.0.1:7307 0.0.0.0:* LISTEN 23072/mysqld
tcp 0 0 0.0.0.0:465 0.0.0.0:* LISTEN 25438/master
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 25438/master
tcp 0 0 0.0.0.0:7993 0.0.0.0:* LISTEN 24775/nginx.conf
tcp 0 0 0.0.0.0:7995 0.0.0.0:* LISTEN 24775/nginx.conf
tcp 0 0 :::7072 :::* LISTEN 28321/java
tcp 0 0 :::7777 :::* LISTEN 28321/java
tcp 0 0 :::995 :::* LISTEN 28321/java
tcp 0 0 :::7780 :::* LISTEN 6891/httpd
tcp 0 0 :::5222 :::* LISTEN 28321/java
tcp 0 0 :::5223 :::* LISTEN 28321/java
tcp 0 0 :::7335 :::* LISTEN 28321/java
tcp 0 0 :::11211 :::* LISTEN 24258/memcached
tcp 0 0 :::110 :::* LISTEN 28321/java
tcp 0 0 :::143 :::* LISTEN 28321/java
tcp 0 0 :::7025 :::* LISTEN 28321/java
tcp 0 0 :::5269 :::* LISTEN 28321/java
tcp 0 0 :::22 :::* LISTEN 2682/sshd
tcp 0 0 :::443 :::* LISTEN 28321/java
tcp 0 0 :::10015 :::* LISTEN 28321/java
tcp 0 0 :::7071 :::* LISTEN 28321/java

[uxbod]

Ok, you should really upgrade to ZCS 5.0.15 as there was a logger issue in 5.0.14. Shutdown ZCS and make sure all processes have indeed disappeared

ps aux | grep zimbra

and then start ZCS again. After that check all services are running

su - zimbra
zmcontrol -v

and if it still does not work look for errors in /var/log/zimbra.log and in the logfiles under /opt/zimbra/log.

[matthijsbloem]

I am working with the open source version of Zimbra and the latest download version is 5.0.14. My bad for working with Open Source version

[uxbod]

Okay, but follow my other points