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Thread: Zimbra Admin Hanging after upgrade --> 5.0.14

  1. #11
    matthijsbloem is offline Member
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    ok, I stopped zimbra, checked all processes were stopped, started zimbra again.

    "zmcontrol -v" shows me this:

    Release 5.0.14_GA_2850.RHEL4_20090303132820

  2. #12
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    uxbod is offline Moderator
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    Doh, should have said zmcontrol status Check /opt/zimbra/log/mailbox.log and also post /etc/hosts please as I have a idea

  3. #13
    matthijsbloem is offline Member
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    Ok, we are getting closer I think.

    In the mailbox.log I see this

    009-04-27 10:28:35,280 WARN [btpool0-2] [] SoapEngine - unable to construct SOAP context
    com.zimbra.cs.account.AccountServiceException: no such account: @domain
    ExceptionId:btpool0-2:1240820915280:c29acffced50ff38
    Code:account.NO_SUCH_ACCOUNT
    Where @domain is the domain I place after admin, so admin@domain

    The hosts file looks like this:
    # Do not remove the following line, or various programs
    # that require network functionality will fail.
    127.0.0.1 localhost.localdomain localhost
    x.x.x.x webmail.domain webmail
    where x.x.x.x is the ip-adress and domain is the domain as used as above.

  4. #14
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  5. #15
    matthijsbloem is offline Member
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    Ok, I followed the directions in the post, but the problem still occurs, is there anyway to create a new admin from the cli and use this?

  6. #16
    uxbod's Avatar
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    So are you using the short username or the long username to connect to the Admin GUI ? Does it make a difference ?

  7. #17
    matthijsbloem is offline Member
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    I use the following to logon:

    admin@domain

    if I use only admin I get an authentication failure on the web page.

  8. #18
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by matthijsbloem View Post
    I use the following to logon:

    admin@domain

    if I use only admin I get an authentication failure on the web page.
    If that's the case you don't have 'domain' set as the default domain - set it and you can login with just the username. Have you checked that your DNS A & MX records for you domain are correct?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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