[SOLVED] Error while starting zimbra

[uxbod]

Use the correct IP address 192.168.100.87

[dineshsdk]

Hi ,

i am extremely sorry. I typed IP wrongly. I have used as follows "http://192.168.100.87" and https://192.168.100.87:7071/zimbraAdmin" .

Regards
Dinesh

[uxbod]

Have you disabled IPtables and SELinux ? If you telnet to port 80 on the actual ZCS server do you get a connection ? Are you running another webserver on the server at all ?

[dineshsdk]

Hi ,

I have disabled that now and restarted the server. Still if i run the URL "http://192.168.100.87" or "http://192.168.100.87:7071/zimbraAdmin", the page keeps on loading. It didn't display either the page or the error.

Regards
Dinesh

[uxbod]

Can you telnet to port 80 on the local server and get a response ? Also what does the following show ?

netstat -apn

[dineshsdk]

Hi ,

I did those command, the results are as follows in the local server

[root@websrv15 ~]# telnet 192.168.100.87 80
Trying 192.168.100.87...
Connected to mail.mclantech.com (192.168.100.87).
Escape character is '^]'.

===========================

I have attached txt file which contains netstat values

[uxbod]

cat /etc/hosts

Also, check /var/log/zimbra.log and /opt/zimbra/log for any error messages aswell.

[dineshsdk]

Hi ,

[root@websrv15 ~]# cat /etc/hosts
192.168.100.87 mail.mclantech.com websrv15

=======================

In that /var/log/zimbra.log, it is mentioned like this ,

Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: antispam: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: antivirus: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: ldap: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: logger: Stopped
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: mailbox: Stopped
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: zmmtaconfig: is running.
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: mailboxd: is running.
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: mta: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: snmp: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: spell: Running
Apr 27 01:56:05 mail zimbramon[14470]: 14470:info: 2009-04-27 01:56:01, STATUS: mail.mclantech.com: stats: Stopped

But when i start the server, all the servers are started. What will be the problem?

Regards
Dinesh

[uxbod]

As I said look at the files under /opt/zimbra/log especially mailbox.log for any error messages.

[dineshsdk]

Hi ,

I am getting these following errors in the mailbox.log

** BEGIN NESTED EXCEPTION **

java.net.UnknownHostException
MESSAGE: localhost

STACKTRACE:

java.net.UnknownHostException: localhost
at java.net.InetAddress.getAllByName0(InetAddress.jav a:1150)
at java.net.InetAddress.getAllByName(InetAddress.java :1072)
at java.net.InetAddress.getAllByName(InetAddress.java :1008)

================================

Attempted reconnect 3 times. Giving up.
at com.mysql.jdbc.SQLError.createSQLException(SQLErro r.java:888)
at com.mysql.jdbc.Connection.createNewIO(Connection.j ava:2838)
at com.mysql.jdbc.Connection.(Connection.java:1531)
at com.mysql.jdbc.NonRegisteringDriver.connect(NonReg isteringDriver.java:266)
at java.sql.DriverManager.getConnection(DriverManager .java:525)
at java.sql.DriverManager.getConnection(DriverManager .java:140)
at org.apache.commons.dbcp.DriverManagerConnectionFac tory.createConnection(DriverManagerConnectionFacto ry.java:97)
at org.apache.commons.dbcp.PoolableConnectionFactory. makeObject(PoolableConnectionFactory.java:300)
at org.apache.commons.pool.impl.GenericObjectPool.bor rowObject(GenericObjectPool.java:816)
at org.apache.commons.dbcp.PoolingDataSource.getConne ction(PoolingDataSource.java:140)
at com.zimbra.cs.db.DbPool.getConnection(DbPool.java: 227)
... 33 more
2009-04-27 01:59:44,875 WARN [main] [] misc - Could not establish a connection to the database. Retrying in 5 seconds.
com.zimbra.common.service.ServiceException: system failure: getting database connection
ExceptionId:main:1240777784875:f45f7446193de563
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)

Regards
Dinesh