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  #1 (permalink)  
Old 04-18-2009, 06:48 AM
Intermediate Member
 
Posts: 15
Exclamation [SOLVED] Zimbra zmcontrol start ldap problem Please Help - Urgent

Im having problems on starting zimbra Here is my the code. Thank you in advance.
Im using ubuntu 8.04 LTS and Zimbra 5.0.14 thank you again
zimbra@mail:~$ zmcontrol start

Code:
Host localhost
Unable to determine enabled services from ldap.
My details as follows

root@mail:~# ldd /opt/zimbra/openldap/libexec/slapd
Code:
linux-gate.so.1 =>  (0xb7f0e000)
	libldap_r-2.3.so.0 => /opt/zimbra/openldap-2.3.43.7z/lib/libldap_r-2.3.so.0 (0xb7ec0000)
	liblber-2.3.so.0 => /opt/zimbra/openldap-2.3.43.7z/lib/liblber-2.3.so.0 (0xb7eb1000)
	libltdl.so.3 => /usr/lib/libltdl.so.3 (0xb7ea5000)
	libsasl2.so.2 => /opt/zimbra/cyrus-sasl-2.1.22.3z/lib/libsasl2.so.2 (0xb7e8e000)
	libdl.so.2 => /lib/tls/i686/cmov/libdl.so.2 (0xb7e8a000)
	libssl.so.0.9.8 => /opt/zimbra/openssl-0.9.8i/lib/libssl.so.0.9.8 (0xb7e48000)
	libcrypto.so.0.9.8 => /opt/zimbra/openssl-0.9.8i/lib/libcrypto.so.0.9.8 (0xb7cfe000)
	libcrypt.so.1 => /lib/tls/i686/cmov/libcrypt.so.1 (0xb7ccc000)
	libresolv.so.2 => /lib/tls/i686/cmov/libresolv.so.2 (0xb7cb9000)
	libpthread.so.0 => /lib/tls/i686/cmov/libpthread.so.0 (0xb7ca1000)
	libc.so.6 => /lib/tls/i686/cmov/libc.so.6 (0xb7b52000)
	/lib/ld-linux.so.2 (0xb7f0f000)
zimbra@mail:~$ cat /etc/hosts
Code:
127.0.0.1	localhost.localdomain	localhost
203.189.8.84	mail.ants.ph	mail

# The following lines are desirable for IPv6 capable hosts
::1     ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts
zimbra@mail:~$ cat /etc/resolv.conf

Code:
search ants.ph
nameserver 203.189.8.154
nameserver 203.189.8.155
zimbra@mail:~$ dig mail.ants.ph mx

Code:
; <<>> DiG 9.4.2-P2 <<>> mail.ants.ph mx
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 46302
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.ants.ph.			IN	MX

;; AUTHORITY SECTION:
ants.ph.		9515	IN	SOA	nsfwd.domains.ph. root.nsfwd.domains.ph. 2008012800 28800 7200 864000 14400

;; Query time: 30 msec
;; SERVER: 203.189.8.154#53(203.189.8.154)
;; WHEN: Sat Apr 18 21:10:32 2009
;; MSG SIZE  rcvd: 85
zimbra@mail:~$ dig mail.ants.ph any

Code:
; <<>> DiG 9.4.2-P2 <<>> mail.ants.ph any
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 33140
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 0

;; QUESTION SECTION:
;mail.ants.ph.			IN	ANY

;; ANSWER SECTION:
mail.ants.ph.		13061	IN	A	203.189.8.84

;; AUTHORITY SECTION:
ants.ph.		3382	IN	NS	ns2.domains.ph.
ants.ph.		3382	IN	NS	nsfwd.domains.ph.

;; Query time: 44 msec
;; SERVER: 203.189.8.154#53(203.189.8.154)
;; WHEN: Sat Apr 18 21:11:26 2009
;; MSG SIZE  rcvd: 92
zimbra@mail:~$ host `hostname`

Code:
mail.ants.ph has address 203.189.8.84

Last edited by rkrojero; 04-19-2009 at 06:27 PM.. Reason: urgent
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  #2 (permalink)  
Old 04-18-2009, 07:17 AM
raj raj is offline
Moderator
 
Posts: 768
Default

Hi..
1) are you behind firewall (using NAT) or diretly on the internet?

2) tail -n 1000 /var/log/zimbra.log > loglines.txt
can you please post the log output or attach the file here

3) what version of zimbra are you using OSS or NE:
su - zimbra
zmcontrol -v


4) whats the output of status:
su - zimbra
zmcontrol status



please provide all this so we can help

Raj
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Dedicated & Shared Zimbra Hosting Provider
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  #3 (permalink)  
Old 04-18-2009, 07:32 AM
Intermediate Member
 
Posts: 15
Default

Quote:
Originally Posted by raj View Post
Hi..
1) are you behind firewall (using NAT) or diretly on the internet?


2) tail -n 1000 /var/log/zimbra.log > loglines.txt
can you please post the log output or attach the file here

3) what version of zimbra are you using OSS or NE:
su - zimbra
zmcontrol -v




4) whats the output of status:
su - zimbra
zmcontrol status



please provide all this so we can help

Raj
Hi Sir Raj Im glad you replied. Thank you.

1. Sir im not using it on a NAT
2. the loglines.txt is blank sir
3.Release 5.0.14_GA_2850.UBUNTU8 UBUNTU8
4.zimbra@mail:~$ zmcontrol status

Unable to determine enabled services from ldap.
Unable to determine enabled services. Cache is out of date or doesn't exist.
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  #4 (permalink)  
Old 04-18-2009, 12:53 PM
Partner (VAR/HSP)
 
Posts: 425
Default

Have been able to start it before or is this the first install?
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  #5 (permalink)  
Old 04-18-2009, 04:17 PM
Intermediate Member
 
Posts: 15
Default

Quote:
Originally Posted by interways View Post
Have been able to start it before or is this the first install?
Sir i reinstalled everything including the OS. This is the first install
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  #6 (permalink)  
Old 04-19-2009, 02:36 PM
Zimbra Employee
 
Posts: 580
Default

What happens when you run "ldap start"?
__________________
Quanah Gibson-Mount
Sr. Member of Technical Staff
Zimbra, Inc
A Division of VMware, Inc.
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  #7 (permalink)  
Old 04-19-2009, 06:26 PM
Intermediate Member
 
Posts: 15
Default

Quote:
Originally Posted by quanah View Post
What happens when you run "ldap start"?
Problem Solved Sir Thanks. I just forgot to apply the installed zimbra. after i set the admin password i press q for quit not applying anything thats why ldap got some errors. All systems are up and running. I love the interface! more power to zimbra!!!


Thank you very much sirs for your support.
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