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Thread: Logger not running?

  1. #1
    bhwong is offline Elite Member
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    Default Logger not running?

    Whenever I login to Admin Console, it will always prompt an error saying that the logger is not running. But zmcontrol status shows that the logger is running.

    Server status data is not available. To see the server status, logger service must be installed.

    Searching the forum, I found Logger service issues suggesting running zmloggerinit, but this command is not found on my version.

    http://www.zimbra.com/forums/install...n-2-print.html suggesting making changes in the /etc/syslog-ng/syslog-ng.conf, but this folder is not found on Ubuntu 8.04 LTS. So I created the folder and syslog-ng.conf file. But it still didn't resolve this problem. Please advise.

    Thanks,
    Boon Hong.

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    uxbod's Avatar
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    Have a read through Logger - Zimbra :: Wiki. I would advice you also perform a upgrade soon as some logger issues have been fixed in the latest releases.

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    bhwong is offline Elite Member
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    I am not able to run zmsyslogsetup as it ask for zimbra password despite I'm running it as root in Terminal. Both root password and zimbra admin password failed. Where does this zimbra password came from?

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    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by bhwong View Post
    I am not able to run zmsyslogsetup as it ask for zimbra password despite I'm running it as root in Terminal.
    You're running a multi-node installation are you? If not, just run the commands in the 'Installation' paragraph. If your are running a multi-node installation, did you run the commands in the 'Installation' paragraph?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    dwmtractor's Avatar
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    Quote Originally Posted by bhwong View Post
    I am not able to run zmsyslogsetup as it ask for zimbra password despite I'm running it as root in Terminal. Both root password and zimbra admin password failed. Where does this zimbra password came from?
    You may be confused by the way running zimbra controls works. Most of the z* commands won't work if you run them as root, and they *will* ask you for your Zimbra user's password. If, while at root, you first issue the command:

    su - zimbra

    And note there is a space both BEFORE and AFTER that hyphen, then you can run all of your zimbra commands.
    Last edited by dwmtractor; 04-02-2009 at 12:59 PM.
    Cheers,

    Dan

  6. #6
    bhwong is offline Elite Member
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    Ya, that's what I have done:

    zimbra@home:~$ su - zimbra
    Password:
    su: Authentication failure

    I'm not running on multi-node installation, but I do have multiple copies of Zimbra running independent for testing. What do running commands in the 'Installation' paragraph mean? I have no problem running zmcontrol at all.

    btw, I have new situation. zmcontrol status show that zmlogswatchctl is not running. When I execute zmlogwatchctl start, zmcontrol status no longer show this, but when I run zmcontrol status again, zmlogswatchctl is not running appear again. Something is wrong somewhere.

    Thanks,
    Boon Hong.
    Last edited by bhwong; 04-02-2009 at 10:56 PM.

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    uxbod's Avatar
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    Quote Originally Posted by bhwong View Post
    zimbra@home:~$ su - zimbra
    Password:
    su: Authentication failure
    From that output you have already assumed the zimbra account so why are you su'ing again when the prompt is like zimbra@home try running
    Code:
    zmcontrol -v
    zmcontrol status

  8. #8
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by bhwong View Post
    I'm not running on multi-node installation, but I do have multiple copies of Zimbra running independent for testing.
    Then why were you running the command zmsyslogsetup when it's only for a multi-node set-up?

    Quote Originally Posted by bhwong View Post
    What do running commands in the 'Installation' paragraph mean? I have no problem running zmcontrol at all.
    There's only one command in that paragraph that needs to be run:

    If the logger service is installed during ZCS installation, zmsetup.pl runs zmloggerinit, which A) creates the zimbra_logger database and the tables shown in the output below, and B) generates the zimbra and root mysql user passwords, and stores them in zmlocalconfig.
    Did you actually try running the zmloggerinit command? Have you searched through the forums to see why Zimbra asks for a password and what you can do to fix it?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    bhwong is offline Elite Member
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    Quote Originally Posted by uxbod View Post
    From that output you have already assumed the zimbra account so why are you su'ing again when the prompt is like zimbra@home try running
    Code:
    zmcontrol -v
    zmcontrol status
    Cause when I run zmsyslogsetup, it ask me to run as root.

    zmcontrol -v
    Release 5.0.11_GA_2695.UBUNTU8 UBUNTU8 FOSS edition

    zmcontrol status
    antispam running
    antivirus running
    ldap running
    logger stopped
    zmlogswatchctl is not running
    mailbox running
    mta running
    snmp running
    spell running
    stats running

  10. #10
    bhwong is offline Elite Member
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    Quote Originally Posted by phoenix View Post
    Then why were you running the command zmsyslogsetup when it's only for a multi-node set-up?

    There's only one command in that paragraph that needs to be run:

    Did you actually try running the zmloggerinit command? Have you searched through the forums to see why Zimbra asks for a password and what you can do to fix it?
    Oh, I didn't know zmsyslogsetup is meant for multi-node setup. I just want to setup the logger as it cannot be started.

    also, as mentioned previously running zmloggerinit only get me this:

    -su: zmloggerinit: command not found.

    Any other solutions?

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