Zimbra

lowlow · #1 (**permalink**) 03-29-2009, 12:37 PM

Hi all,

I don't know the exact error as I don't have access to the server at the moment but the problem is :
At the end of the installation a prompt asks you to enter a fully qualified domain name for the server. I already tried everything, the DNS server is working normally, I can ping it and the 'nameserver' is added to the configuration; but I always get the error the MX record is not found

What can cause this?

Thanks in advance!

(I'll update the topic with the exact error)

phoenix · #2 (**permalink**) 03-29-2009, 12:54 PM

Quote:

Originally Posted by lowlow

What can cause this?

It means exactly what it ways, there's no MX record pointing to the Zimbra server. If you're behind a NAT router or firewall then you'll need a Split DNS set-up.

For confirmation, post the output of the following commands (run on the Zimbra server):

Code:

cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com any
dig yourdomain.com mx
host `hostname`  <-- type that exactly as you see it and use backticks not single quotes

Which operating system are you running and which release of Zimbra. BTW, this subject and its resolutions have been covered many times in these forums and a search would have found them.

lowlow · #3 (**permalink**) 03-29-2009, 01:28 PM

I know, sorry, it maybe wasn't the best move. But I looked through the search results and didn't really find it.

I'm using Debian 4.0 and zimbra 5.0.13
The thing is also running in a OpenVZ container

I'll post the output of your commands as soon as I have access to the server.

phoenix · #4 (**permalink**) 03-30-2009, 12:02 AM

Before you go any further with the install, how much RAM is allocated to this VM?

lowlow · #5 (**permalink**) 03-30-2009, 12:40 AM

Indeed the RAM is rather low, 192MB in total
But the error is not caused by that

At the final step of the installation I get this error

Code:

Please address the error and re-run /opt/zimbra/libexec/zmsetup.pl to
complete the configuration.

Errors have been logged to /tmp/zmsetup.03272009-153138.log

PS: maybe (future relaeses of) Zimbra should do a RAM check in the beginning of the installation, could be handy

uxbod · #6 (**permalink**) 03-30-2009, 12:42 AM

It is clearly detailed in the Zimbra Documentation that the minimum for a test/evaluation system is 1GB.

Would you post any error messages from /tmp/zmsetup.03272009-153138.log please ?

lowlow · #7 (**permalink**) 03-30-2009, 12:50 AM

Quote:

Originally Posted by uxbod

It is clearly detailed in the Zimbra Documentation that the minimum for a test/evaluation system is 1GB.

Would you post any error messages from /tmp/zmsetup.03272009-153138.log please ?

I know but the maximum of RAM I can dedicate to a container is 192MB, on this erver. It's an older computer of the company we're experimenting with implementing Zimbra, later it will be replaced with a Quad Core with 8-12GB RAM

Thanks in advance