[SOLVED] Problem after upgrading from 5.0.10 to 5.0.14

[mrcoffe]

Release 5.0.14_GA_2850.F7_20090303145157 F7

I can not contact the Zimbra server anymore using a Zimbra client or the website.

Mar 28 01:12:15 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping...Key lookup failed.
Mar 28 01:12:16 my_servername postfix/smtpd[6505]: warning: problem talking to service rewrite: Success
Mar 28 01:12:16 my_servername postfix/master[3629]: warning: process /opt/zimbra/postfix/libexec/trivial-rewrite pid 7850 exit status 1
Mar 28 01:12:16 my_servername postfix/master[3629]: warning: /opt/zimbra/postfix/libexec/trivial-rewrite: bad command startup -- throttling
Mar 28 01:12:22 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Global system configuration update.
Mar 28 01:12:22 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:28 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy URLs update.
Mar 28 01:12:28 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:32 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy Backends update.
Mar 28 01:12:32 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:35 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Memcached Servers update.
Mar 28 01:12:35 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:38 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All MTA Authentication Target URLs update.
Mar 28 01:12:38 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Configuration for server my_servername.r71.nl update.
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gs:my_servername.r71.nl ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:42 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping...Key lookup failed.
Mar 28 01:12:50 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Global system configuration update.
Mar 28 01:12:50 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:53 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy URLs update.
Mar 28 01:12:53 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:12:57 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy Backends update.
Mar 28 01:12:57 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:01 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Memcached Servers update.
Mar 28 01:13:01 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:02 my_servername postfix/smtpd[8210]: connect from unknown[10.0.2.11]
Mar 28 01:13:02 my_servername postfix/smtpd[8210]: setting up TLS connection from unknown[10.0.2.11]
Mar 28 01:13:02 my_servername postfix/smtpd[8210]: TLS connection established from unknown[10.0.2.11]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)
Mar 28 01:13:05 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All MTA Authentication Target URLs update.
Mar 28 01:13:05 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:08 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Configuration for server my_servername.r71.nl update.
Mar 28 01:13:08 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gs:my_servername.r71.nl ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:08 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping...Key lookup failed.
Mar 28 01:13:16 my_servername postfix/proxymap[6509]: error: dict_ldap_connect: Unable to set STARTTLS: -11: Connect error
Mar 28 01:13:16 my_servername postfix/proxymap[6509]: fatal: too many errors - program terminated
Mar 28 01:13:17 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Global system configuration update.
Mar 28 01:13:17 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gacf ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:17 my_servername postfix/master[3629]: warning: process /opt/zimbra/postfix/libexec/proxymap pid 6509 exit status 1
Mar 28 01:13:18 my_servername postfix/proxymap[8319]: error: dict_ldap_connect: Unable to set STARTTLS: -11: Connect error
Mar 28 01:13:18 my_servername last message repeated 2 times
Mar 28 01:13:18 my_servername postfix/trivial-rewrite[8292]: fatal: proxy:ldap:/opt/zimbra/conf/ldap-vad.cf(0,lock|fold_fix): table lookup problem
Mar 28 01:13:19 my_servername postfix/smtpd[6505]: warning: problem talking to service rewrite: Success
Mar 28 01:13:19 my_servername postfix/master[3629]: warning: process /opt/zimbra/postfix/libexec/trivial-rewrite pid 8292 exit status 1
Mar 28 01:13:19 my_servername postfix/master[3629]: warning: /opt/zimbra/postfix/libexec/trivial-rewrite: bad command startup -- throttling
Mar 28 01:13:19 my_servername postfix/smtpd[8210]: warning: problem talking to service rewrite: Connection reset by peer
Mar 28 01:13:20 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy URLs update.
Mar 28 01:13:20 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:24 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Reverse Proxy Backends update.
Mar 28 01:13:24 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllReverseProxyBackends ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:27 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All Memcached Servers update.
Mar 28 01:13:27 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMemcachedServers ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:29 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping All MTA Authentication Target URLs update.
Mar 28 01:13:29 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping getAllMtaAuthURLs ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:31 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Skipping Configuration for server my_servername.r71.nl update.
Mar 28 01:13:31 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: gs:my_servername.r71.nl ERROR: service.FAILURE (system failure: ZimbraLdapContext) (cause: java.net.SocketException Broken pipe)
Mar 28 01:13:31 my_servername zimbramon[2461]: 2461:info: zmmtaconfig: Sleeping...Key lookup failed.

I have NO clue!
Hostfiles seem to be OK, DNS works great... ip address did not change...
I tried to follow up advice in this form but I could not find a solution.

Problem started after the time I restarted ZIMBRA for the first time after the upgrade, so first it worked after the upgrade!
Please give me a hand here !

[mrcoffe]

Well... this one took me a while.

I had to recreate the certificate. The guide was very helpfull.

Then I ran into the problem the MTA would not start anymore:

[zimbra@my_servername ~]$ zmcontrol start
Host ventoux.r71.nl
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...FAILED
Starting zmmtaconfig...zmmtaconfig is already running.
postalias: warning: /etc/aliases, line 97: need name:value pair
postsuper: fatal: scan_dir_push: open directory defer: Permission denied
postfix failed to start
Starting saslauthd...done.
Starting stats...Done.

Solution to this problem:
# /opt/zimbra/libexec/zmfixperms (run as root)

I'm back in business again.

[Cryophallion]

Thanks for this. You just saved my butt.
I updated to 5.0.16 on Friday, and I come in this morning to find I can't connect. It took me an hour to work it all out, but at least it wasn't a full day.

All this on top of a boss who still thinks his aol mail is better...