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Thread: ERROR: One or more prerequisite packages are missing. On Ubuntu 8.04

  1. #1
    lowlow is offline Senior Member
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    Default ERROR: One or more prerequisite packages are missing. On Ubuntu 8.04

    Hi all,

    I get the error during installation:
    Code:
    Press Return to continue
    
    Checking for prerequisites...
         FOUND: NPTL
         MISSING: sudo
         MISSING: libidn
         MISSING: fetchmail
         MISSING: gmp
         FOUND: /usr/lib/libstdc++.so.5
    Checking for suggested prerequisites...
    
    ###ERROR###
    
    One or more prerequisite packages are missing.
    Please install them before running this installer.
    
    Installation cancelled.
    While all my packages are already installed, even if I try apt-get install fetchmail; it says it's already there and "is already the newest version".

    Code:
    Installation cancelled.
    
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551#
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search fetchmail
    fetchmail - SSL enabled POP3, APOP, IMAP mail gatherer/forwarder
    bbmail - Mail notifier for Blackbox/Fluxbox
    ccze - A robust, modular log coloriser
    fetchmailconf - fetchmail configurator
    fetchyahoo - Retrieve mail from Yahoo!'s webmail service
    getmail4 - mail retriever with support for POP3, IMAP4 and SDPS
    gotmail - utility to download email from a Hotmail or MSN account
    libroxen-popdrop - POP3 module for the Roxen Challenger web server
    masqmail - A mailer for hosts without permanent internet connection
    mpop - POP3 mail retriever
    retchmail - Stupidly fast POP3 retriever
    wmail - WindowMaker docklet watching your inbox
    wmbiff - A dockable app that displays information about mailboxes
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install fetchmail
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    fetchmail is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search libidn
    libidn11 - GNU libidn library, implementation of IETF IDN specifications
    libidn11-dev - Development files GNU libidn, implementation of IETF IDN spec
    idn - Command line and emacs interface to GNU libidn
    libnet-libidn-perl - Perl bindings for GNU Libidn
    php5-idn - PHP API for the IDNA library
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install libidn11
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    libidn11 is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search sudo
    kdesudo - sudo frontend for KDE
    auto-apt - package search by file and on-demand package installation tool
    calife - Provides super user privileges to specific users
    chiark-really - really - a tool for gaining privilege (simple, realistic sudo)
    cryptmount - Management and user-mode mounting of encrypted file systems
    dpsyco-sudo - Automate administration of sudo privileges
    fltk1.1-games - Fast Light Toolkit example games: checkers, sudoku
    kdesudo-kde4 - sudo frontend for KDE4
    ksudoku - sudoku puzzle generator/solver
    ksudoku-kde4 - Sudoku puzzle generator/solver for KDE 4
    ldap-account-manager - webfrontend for managing accounts in an LDAP directory
    libgksu1.2-1 - library providing su and sudo functionality
    libgksu1.2-dev - library providing su and sudo functionality (development files)
    libgnomesu-common - a library which allows you to run programs as root or another user
    libgnomesu-dev - a library which allows you to run programs as root or another user
    libgnomesu0 - a library which allows you to run programs as root or another user
    op - sudo like controlled privilege escalation
    sgt-puzzles - Simon Tatham's Portable Puzzle Collection - 1-player puzzle games
    sudoku - console based sudoku
    texlive-games - TeX Live: Games typesetting (chess, etc)
    tramp - remote file access in Emacs
    vdr-plugin-sudoku - VDR-Plugin to generate and solve Sudokus
    wajig - simplified Debian package management front end
    gksu - graphical frontend to su
    gnome-games - games for the GNOME desktop
    libgksu2-0 - library providing su and sudo functionality
    libgksu2-dev - library providing su and sudo functionality (development files)
    sudo - Provide limited super user privileges to specific users
    sudo-ldap - Provide limited super user privileges to specific users
    root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install sudo
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    sudo is already the newest version.
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    I'm installing on a Ubuntu 8.04 Server Non-GUI
    (in a OpenVZ VE - Container)

    Thanks in advance!

  2. #2
    lowlow is offline Senior Member
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    Exclamation No one?

    No one able to help me?
    I searched through lots of forums meanwhile and the error is not uncommon but can normally been solved by simply installing the 'missing' packages. Some others have to change their ununtu version in /etc/lsb-release , etc.
    In my case the packages are installed (reinstalled!) and other things didn't work either.

    I also tried the installing zimbra on another DEBIAN 4.0 OpenVZ container (VE) but the same errors came back. And also no solution found

    Would it be impossible to install zimbra in an OpenVZ container (VE) then?!

    Thanks in advance.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by lowlow View Post
    Would it be impossible to install zimbra in an OpenVZ container (VE) then?!
    It's not advised nor is it supported but you may get it working. How much RAM is on this VM?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    lowlow is offline Senior Member
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    Quote Originally Posted by phoenix View Post
    It's not advised nor is it supported but you may get it working. How much RAM is on this VM?
    Thanks for your reply; 256MB...
    So the container has even less

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
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    That's way too low (well below the required spec) and is probably causing your problems, how about increasing that to 1GB and trying the install again?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    lowlow is offline Senior Member
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    I feared so, but I doubt that's the reason why the error is there
    Last edited by lowlow; 03-26-2009 at 12:01 PM.

  7. #7
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by lowlow View Post
    I feared so, but I doubt that's the reason why the error is there
    Low RAM causes all sorts of strange problems, you'll have to increase it before anything useful can be debugged.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
    Hypelightfly is offline Starter Member
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    I was having the same problem trying to install Zimbra on a system that *did* have all the prerequisites installed and had enough memory. This is the first page that I found for a solution so I thought I'd post what fixed it for me here.

    The problem turns out to be permissions on the Zimbra installation folder running a "chmod -R 777 [zimbra folder]" fixed it for me

  9. #9
    rtrinkle is offline Member
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    Confirmed: This also worked for me

  10. #10
    kscott is offline Starter Member
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    I had this same problem with ubuntu 10.04 and zimbra 7.

    Thanks for the answer.

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