ERROR: One or more prerequisite packages are missing. On Ubuntu 8.04

[lowlow]

Hi all,

I get the error during installation:

Press Return to continue

Checking for prerequisites...
     FOUND: NPTL
     MISSING: sudo
     MISSING: libidn
     MISSING: fetchmail
     MISSING: gmp
     FOUND: /usr/lib/libstdc++.so.5
Checking for suggested prerequisites...

###ERROR###

One or more prerequisite packages are missing.
Please install them before running this installer.

Installation cancelled.

While all my packages are already installed, even if I try apt-get install fetchmail; it says it's already there and "is already the newest version".

Installation cancelled.

root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551#
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search fetchmail
fetchmail - SSL enabled POP3, APOP, IMAP mail gatherer/forwarder
bbmail - Mail notifier for Blackbox/Fluxbox
ccze - A robust, modular log coloriser
fetchmailconf - fetchmail configurator
fetchyahoo - Retrieve mail from Yahoo!'s webmail service
getmail4 - mail retriever with support for POP3, IMAP4 and SDPS
gotmail - utility to download email from a Hotmail or MSN account
libroxen-popdrop - POP3 module for the Roxen Challenger web server
masqmail - A mailer for hosts without permanent internet connection
mpop - POP3 mail retriever
retchmail - Stupidly fast POP3 retriever
wmail - WindowMaker docklet watching your inbox
wmbiff - A dockable app that displays information about mailboxes
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install fetchmail
Reading package lists... Done
Building dependency tree
Reading state information... Done
fetchmail is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search libidn
libidn11 - GNU libidn library, implementation of IETF IDN specifications
libidn11-dev - Development files GNU libidn, implementation of IETF IDN spec
idn - Command line and emacs interface to GNU libidn
libnet-libidn-perl - Perl bindings for GNU Libidn
php5-idn - PHP API for the IDNA library
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install libidn11
Reading package lists... Done
Building dependency tree
Reading state information... Done
libidn11 is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-cache search sudo
kdesudo - sudo frontend for KDE
auto-apt - package search by file and on-demand package installation tool
calife - Provides super user privileges to specific users
chiark-really - really - a tool for gaining privilege (simple, realistic sudo)
cryptmount - Management and user-mode mounting of encrypted file systems
dpsyco-sudo - Automate administration of sudo privileges
fltk1.1-games - Fast Light Toolkit example games: checkers, sudoku
kdesudo-kde4 - sudo frontend for KDE4
ksudoku - sudoku puzzle generator/solver
ksudoku-kde4 - Sudoku puzzle generator/solver for KDE 4
ldap-account-manager - webfrontend for managing accounts in an LDAP directory
libgksu1.2-1 - library providing su and sudo functionality
libgksu1.2-dev - library providing su and sudo functionality (development files)
libgnomesu-common - a library which allows you to run programs as root or another user
libgnomesu-dev - a library which allows you to run programs as root or another user
libgnomesu0 - a library which allows you to run programs as root or another user
op - sudo like controlled privilege escalation
sgt-puzzles - Simon Tatham's Portable Puzzle Collection - 1-player puzzle games
sudoku - console based sudoku
texlive-games - TeX Live: Games typesetting (chess, etc)
tramp - remote file access in Emacs
vdr-plugin-sudoku - VDR-Plugin to generate and solve Sudokus
wajig - simplified Debian package management front end
gksu - graphical frontend to su
gnome-games - games for the GNOME desktop
libgksu2-0 - library providing su and sudo functionality
libgksu2-dev - library providing su and sudo functionality (development files)
sudo - Provide limited super user privileges to specific users
sudo-ldap - Provide limited super user privileges to specific users
root@zimbraserv:~/temp/zcs-5.0.14_GA_2850.UBUNTU8.20090303190551# apt-get install sudo
Reading package lists... Done
Building dependency tree
Reading state information... Done
sudo is already the newest version.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

I'm installing on a Ubuntu 8.04 Server Non-GUI
(in a OpenVZ VE - Container)

Thanks in advance!

[lowlow]

No one able to help me?
I searched through lots of forums meanwhile and the error is not uncommon but can normally been solved by simply installing the 'missing' packages. Some others have to change their ununtu version in /etc/lsb-release , etc.
In my case the packages are installed (reinstalled!) and other things didn't work either.

I also tried the installing zimbra on another DEBIAN 4.0 OpenVZ container (VE) but the same errors came back. And also no solution found

Would it be impossible to install zimbra in an OpenVZ container (VE) then?!

Thanks in advance.

[phoenix]

Would it be impossible to install zimbra in an OpenVZ container (VE) then?!

It's not advised nor is it supported but you may get it working. How much RAM is on this VM?

[lowlow]

It's not advised nor is it supported but you may get it working. How much RAM is on this VM?

Thanks for your reply; 256MB...
So the container has even less

[phoenix]

That's way too low (well below the required spec) and is probably causing your problems, how about increasing that to 1GB and trying the install again?

[lowlow]

I feared so, but I doubt that's the reason why the error is there

[phoenix]

I feared so, but I doubt that's the reason why the error is there

Low RAM causes all sorts of strange problems, you'll have to increase it before anything useful can be debugged.

[Hypelightfly]

I was having the same problem trying to install Zimbra on a system that *did* have all the prerequisites installed and had enough memory. This is the first page that I found for a solution so I thought I'd post what fixed it for me here.

The problem turns out to be permissions on the Zimbra installation folder running a "chmod -R 777 [zimbra folder]" fixed it for me

[rtrinkle]

Confirmed: This also worked for me

[kscott]

I had this same problem with ubuntu 10.04 and zimbra 7.

Thanks for the answer.