zimbra log in issue

[caseyg]

All, I have a server running.....when I connect from another PC with Internet Explorer or Mozilla the PC lock on the login when using Ajax. The standard HTML login works fine.... Any ideas. This issue only exists on one users PC.

caseyg

[uxbod]

Have you tried clearing the cache and temporary files on that PC ?

[caseyg]

Yes, I cleared all files including prefetch. The PC behaves funny when accessing websites that call for activeX or adobe flash player. When I enable Ajax login the PC will not log on to account. Clicking standard HTML login allows a successful session.

[phoenix]

Originally Posted by caseyg

Yes, I cleared all files including prefetch. The PC behaves funny when accessing websites that call for activeX or adobe flash player. When I enable Ajax login the PC will not log on to account.

Does the user have any add-ins, pop-up or script blockers that may be causing the problem? Is there any anti-virus or anti-malware software or any firewall (that may be scanning your loading of the login page) running on this PC? How much RAM on this PC and what's the screen resolution set to?

[caseyg]

I seen nothing unusual for add ons. I reinstalld activeX and flash player. The PC has 1gb memory running as a lean client and scans clean with MalewareBytes, CA Anti-virus, SUPER AntiSpyware. No firewall, no real time scanning enabled. I'm considering a reload due to the odd IE behavor although latest version of FireFox reacts the same way.