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  #1 (permalink)  
Old 03-01-2009, 11:15 PM
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Default [SOLVED] fresh install issues

Hi, i'm new with zimbra.

I installed zimbra on my server (RHEL 5_amd-64). everything went well. No error messages during install.
But now the mailbox and the logger cannot start : mysql.server / logmysql.server are stopped.

I tried different tips found on the wiki and here in this forum, but nothing working. Each time I start the mysql.server, i recieve no error message, but it won't start either...

It's really strange. I have already tried to reinstalled everything severall time, always the same probleme. I'm sure that i missing something, but what?


For information : the server is a fresh install of RHEL 5 with nothing else running, no firewall, no SELinux running. The serveur is registered on my DNS. (no MX record but it will be later).

Last edited by G-Style; 03-02-2009 at 01:05 AM..
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  #2 (permalink)  
Old 03-01-2009, 11:51 PM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by G-Style View Post
For information : the server is a fresh install of RHEL 5 with nothing else running, no firewall, no SELinux running. The serveur is registered on my DNS. (no MX record but it will be later).
You need a valid DNS A & MX record pointing to the Zimbra server. If you're on a LAN you need to set-up a Split DNS, have you done that?

Post the output of the following commands (run on the Zimbra server):
Code:
cat /etc/hosts
cat /etc/resolv.conf
dig yourdomain.com mx
dig yourdonain.com any
host `hostname`  <-- type that exactly and use backticks not single quotes
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Regards


Bill
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  #3 (permalink)  
Old 03-02-2009, 12:13 AM
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Posts: 3
Default

cat /etc/hosts gives :
10.2.100.4 beijing.china.myfab.com beijing
::1 localhost6.localdomain6 localhost6

cat /etc/resolv.conf gives :
search china.myfab.com
nameserver 10.2.100.1

dig mydomain mx gives :
; <<>> DiG 9.3.4-P1 <<>> china.myfab.com mx
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 18427
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0

;; QUESTION SECTION:
;china.myfab.com. IN MX

;; AUTHORITY SECTION:
china.myfab.com. 38400 IN SOA shanghai. rbl.myfab.com. 1228994717 10800 3600 604800 38400

;; Query time: 0 msec
;; SERVER: 10.2.100.1#53(10.2.100.1)
;; WHEN: Mon Mar 2 16:10:35 2009
;; MSG SIZE rcvd: 81


dig mydomain any gives :
; <<>> DiG 9.3.4-P1 <<>> china.myfab.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 19301
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;china.myfab.com. IN ANY

;; ANSWER SECTION:
china.myfab.com. 38400 IN SOA shanghai. rbl.myfab.com. 1228994717 10800 3600 604800 38400
china.myfab.com. 38400 IN NS shanghai.

;; Query time: 0 msec
;; SERVER: 10.2.100.1#53(10.2.100.1)
;; WHEN: Mon Mar 2 16:11:20 2009
;; MSG SIZE rcvd: 95


host `hostname` gives :
beijing.china.myfab.com has address 10.2.100.4



I just don't understand, why DNS configuration issues can block mysql to start, but any way... thanks for helping.
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  #4 (permalink)  
Old 03-02-2009, 12:34 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Your hosts file is incorrect, it should contain the following:

Code:
127.0.0.1 localhost.localdomain localhost
Make that change, stop Zimbra and make sure there's no zimbra processes stil running then restart Zimbra. If that doesn't fix it then look in the log files for error messages.
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Regards


Bill
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  #5 (permalink)  
Old 03-02-2009, 01:04 AM
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Posts: 3
Default

Ok, i've made the chages, but it didn't fixed my problem, so I looked into the logs, and I found differents error message due to my wrong hosts file.
So I reinstalled everything from scracth with the correct hosts file, and now everything is running just fine.

Thanks for the help.
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