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Thread: [SOLVED] ERROR LOG: Name or service not known

  1. #1
    emcampos is offline Senior Member
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    Default [SOLVED] ERROR LOG: Name or service not known

    Sir;


    If the error below appears, does it mean that I have configured my Zimbra wrong or that it's lacking some support for the said service?

    How do I fix it?

    ( tail -f /var/log/zimbra.log )

    Mar 2 13:27:13 mail2 postfix/smtpd[4242]: warning: 159.177.14.95: hostname company1.com verification failed: Name or service not known

  2. #2
    abhiz's Avatar
    abhiz is offline Advanced Member
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    which ZImbra version you are using and OS?

  3. #3
    emcampos is offline Senior Member
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    zimbra@mail2:/home/boss$ zmcontrol -v


    Release 5.0.12_GA_2789.UBUNTU8 UBUNTU8 FOSS edition

  4. #4
    uxbod's Avatar
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    You have something wrong with your system configuration so please post
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes

  5. #5
    emcampos is offline Senior Member
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    Quote Originally Posted by uxbod View Post
    You have something wrong with your system configuration so please post
    Code:
    cat /etc/hosts
    cat /etc/resolv.conf
    dig yourdomain mx
    dig yourdomain any
    host `hostname` <- note backticks and not single quotes
    hosts, resolv.conf and DIG tests are okay now.

    but what could be reason for this "hostname company1.com verification failed: Name or service not known"?

  6. #6
    uxbod's Avatar
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    Please post the information I asked for so that we can validate it for you

  7. #7
    emcampos is offline Senior Member
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    only this failed;


    admin@mail2:~$ host `hostname`
    Host mail2 not found: 3(NXDOMAIN)
    i tried adding an entry in the Reverse Lookup on the local DNS but same thing.

    where am i wrong here?

    this is the whole test result;

    admin@mail2:~$ cat /etc/hosts
    127.0.0.1 localhost.localdomain localhost
    192.168.1.253 mail2.mydomain.net mail2 mail2.mydomain.net


    # The following lines are desirable for IPv6 capable hosts
    ::1 ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts

    ================================================== ==============================

    admin@mail2:~$ cat /etc/resolv.conf
    nameserver 192.168.1.250


    ================================================== ===============================

    admin@mail2:~$ dig mail2.mydomain.net mx

    ; <<>> DiG 9.4.2 <<>> mail2.mydomain.net mx
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 39199
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail2.mydomain.net. IN MX

    ;; ANSWER SECTION:
    mail2.mydomain.net. 3600 IN MX 12 mail2.mydomain.net.

    ;; ADDITIONAL SECTION:
    mail2.mydomain.net. 3600 IN A 192.168.1.253

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.250#53(192.168.1.250)
    ;; WHEN: Tue Mar 3 17:37:24 2009
    ;; MSG SIZE rcvd: 70

    ================================================== ===============================

    admin@mail2:~$ dig mail2.mydomain.net any

    ; <<>> DiG 9.4.2 <<>> mail2.mydomain.net any
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 31141
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 1

    ;; QUESTION SECTION:
    ;mail2.mydomain.net. IN ANY

    ;; ANSWER SECTION:
    mail2.mydomain.net. 3600 IN A 192.168.1.253
    mail2.mydomain.net. 3600 IN MX 12 mail2.mydomain.net.

    ;; ADDITIONAL SECTION:
    mail2.mydomain.net. 3600 IN A 192.168.1.253

    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.250#53(192.168.1.250)
    ;; WHEN: Tue Mar 3 17:37:27 2009
    ;; MSG SIZE rcvd: 86

    ===============================

  8. #8
    uxbod's Avatar
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    Add to the top of /etc/resolv.conf
    Code:
    search mydomain.net
    And change your /etc/hosts
    Code:
    127.0.0.1 localhost.localdomain localhost
    192.168.1.253 mail2.mydomain.net mail2

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Your DNS results are not correct. You should do a dig on the domain name not the FQDN of your server, like this:

    Code:
    dig mydomain.net mx
    dig mydomain.net any
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    uxbod's Avatar
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    Doh! Missed that again Phoenix

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