mta not working after installation

[duplicate09]

After installation, mta is not working.during installation i got port 25 conflict even though I have taken all precautions to disable other services from running on port 25.what might be the problem??

[phoenix]

Originally Posted by duplicate09

After installation, mta is not working.during installation i got port 25 conflict even though I have taken all precautions to disable other services from running on port 25.what might be the problem??

The problem is you have another MTA running on port25, did you actually check to see what's running on port 25 or reboot the system?

[duplicate09]

yah, I verified port 25 nothing is running.I tried to send messages btw different users but its showing "network service" error(might be bcz of mta failure).whats to do??

[phoenix]

What does the following show:

zmcontrol status

Have a look in the log files and see what the errors are.

[duplicate09]

1) This is port 25 status

# nmap -p25 192.168.4.209

Starting Nmap 4.11 ( Nmap - Free Security Scanner For Network Exploration & Security Audits. ) at 2009-02-19 11:01 EST
Interesting ports on zimbra.emailcs.com (192.168.4.209):
PORT STATE SERVICE
25/tcp closed smtp


2)

# zmcontrol status

Host zimbra.emailcs.com
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Stopped
postfix is not running
snmp Running
spell Running
stats Running

3)This is the recent log found in /var/log/zimbra.log

Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: antispam: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: antivirus: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: ldap: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: logger: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: mailbox: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: mta: Stopped
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: snmp: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: spell: Running
Feb 19 11:56:03 www zimbramon[4724]: 4724:info: 2009-02-19 11:56:01, STATUS: zimbra.emailcs.com: stats: Running
Feb 19 11:56:13 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
Feb 19 11:56:13 www zmmailboxdmgr[5223]: status requested
Feb 19 11:56:13 www zmmailboxdmgr[5223]: status OK
Feb 19 11:56:14 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus
Feb 19 11:56:14 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
Feb 19 11:56:14 www zmmailboxdmgr[5284]: status requested
Feb 19 11:56:14 www zmmailboxdmgr[5284]: status OK
Feb 19 16:56:30 www postfix/postqueue[5327]: fatal: Queue report unavailable - mail system is down
Feb 19 16:57:00 www postfix/postqueue[5400]: fatal: Queue report unavailable - mail system is down
Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
Feb 19 11:57:22 www zmmailboxdmgr[5658]: status requested
Feb 19 11:57:22 www zmmailboxdmgr[5658]: status OK
Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus
Feb 19 11:57:22 www sudo: zimbra : TTY=unknown ; PWD=/ ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
Feb 19 11:57:22 www zmmailboxdmgr[5715]: status requested
Feb 19 11:57:22 www zmmailboxdmgr[5715]: status OK
Feb 19 16:57:30 www postfix/postqueue[5754]: fatal: Queue report unavailable - mail system is down
Feb 19 16:58:00 www postfix/postqueue[5768]: fatal: Queue report unavailable - mail system is down
Feb 19 11:58:03 www sudo: zimbra : TTY=unknown ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmailboxdmgr status
Feb 19 11:58:03 www zmmailboxdmgr[5918]: status requested
Feb 19 11:58:03 www zmmailboxdmgr[5918]: status OK
Feb 19 11:58:03 www sudo: zimbra : TTY=unknown ; PWD=/opt/zimbra ; USER=root ; COMMAND=/opt/zimbra/libexec/zmmtastatus

[phoenix]

That tells me nothing other than the mail system is down. Restart Zimbra with

zmcontrol stop ; zmcontrol start

and see what errors you get when Zimbra tries to start.

Please update your forum profile with the output of:

zmcontrol -v

[duplicate09]

seems No errors while starting!!

#zmcontrol start
Host zimbra.emailcs.com
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Done.
Starting mta...Done.
Starting stats...Done.

During installation I got this error "DNS ERROR resolving MX for zimbra.emailcs.com It is suggested that the domain name have an MX record configured in DNS"

i continued and i got port conflicts with port 25, i continued and now my mta is not running after installation.


Iam installing on open suse 10.2

[phoenix]

Do you actually have correct DNS A & MX records plus a valid /etc/hosts file? Check the Split DNS article and the Product Documentation for installation requirements.

I'd also suggest you install on a different distribution as there will be no further builds of Zimbra for openSUSE after the 5.x series.

[duplicate09]

mta is running now .
But while sending mails from one account its shows "message sent" but actually the other user is not receiving any thing.
what might be the problem??

[uxbod]

Check /var/log/zimbra.log to see why the email has not been delivered.