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Thread: I can't receive mails to my accounts

  1. #1
    ToroLoco is offline Member
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    Default I can't receive mails to my accounts

    I have succeed installing zimbra on Ubuntu 8.04 Server, everything to work fine but I can't receive mails to the accounts that I have created.
    I can send mails to everywhere I want, but I reply to those mails in order to receive them to my domain that I have on Zimbra I can't receive them.

    I have setup the server on a lan pc with internal ip, on the /etc/hosts I have my internal ip and I don't understand why I can't receive mails.

    Do you have anything to suggest?

    I just found out that I can send and receive mails to and from my zibra accounts but I can't receive the mails that are comming outside of Zimbra...
    Last edited by ToroLoco; 02-14-2009 at 05:14 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Do you actually have valid DNS A & MX records for the Zimbra server? As you're behind a NAT device you'll need a Split DNS set-up, I'd suggest you also read the Quick Start Installation Guide and make sure your hosts file is correct. Search the wiki, there's a guid e to installing Zimbra on Ubuntu and there are also dozens of threads in the forums on how to check your DNS records (search for those).
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    ToroLoco is offline Member
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    Well I have made split DNS following this guide. And according to this everything went as it should go.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Well then, post some of the diagnostic information (you'll find details of in the forums). Just saying 'it doesn't work' isn't helpful for diagnosing the problem. You could also look in the log files and see what's happening.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    ToroLoco is offline Member
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    Phoenix thanks for your replies, since I am very new to Zimbra (not even one day) which log would have the more info to post?

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Start with the details here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    ToroLoco is offline Member
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    zmcontrol status

    Code:
    antispam running
    antivirus running
    imapproxy running
    ldap running
    logger running
    mailbox running
    mta running
    snmp running
    spell running
    stats running

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    .... and the rest of the output I asked for in that post?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
    ToroLoco is offline Member
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    I am trying to find how to copy and paste from shelll since I can't write all the output on hand...

  10. #10
    ToroLoco is offline Member
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    cat /etc/hosts

    Code:
    127.0.0.1       localhost.localdoman    localhost
    192.168.1.71    mail.razzmatazz.gr      mail
    
    # The following lines are desirable for IPv6 capable hosts
    ::1     ip6-localhost ip6-loopback
    fe00::0 ip6-localnet
    ff00::0 ip6-mcastprefix
    ff02::1 ip6-allnodes
    ff02::2 ip6-allrouters
    ff02::3 ip6-allhosts
    cat /etc/resolv.conf

    Code:
    search razzmatazz.gr
    nameserver 192.168.1.71
    dig razzmatazz.gr any

    Code:
    ; <<>> DiG 9.4.2-P2 <<>> razzmatazz.gr any
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17881
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;razzmatazz.gr.                 IN      ANY
    
    ;; ANSWER SECTION:
    razzmatazz.gr.          604800  IN      SOA     mail.razzmatazz.gr. admin.razzmataz.gr. 130210 604800 86400 2419200 604800
    razzmatazz.gr.          604800  IN      NS      mail.razzmatazz.gr.
    razzmatazz.gr.          604800  IN      MX      10 mail.razzmatazz.gr.
    razzmatazz.gr.          604800  IN      A       192.168.1.71
    
    ;; ADDITIONAL SECTION:
    mail.razzmatazz.gr.     604800  IN      A       192.168.1.71
    
    ;; Query time: 1 msec
    ;; SERVER: 192.168.1.71#53(192.168.1.71)
    ;; WHEN: Sun Feb 15 21:51:09 2009
    ;; MSG SIZE  rcvd: 150
    dig razzmatazz.gr mx

    Code:
    ; <<>> DiG 9.4.2-P2 <<>> razzmatazz.gr mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 64546
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;razzmatazz.gr.                 IN      MX
    
    ;; ANSWER SECTION:
    razzmatazz.gr.          604800  IN      MX      10 mail.razzmatazz.gr.
    
    ;; AUTHORITY SECTION:
    razzmatazz.gr.          604800  IN      NS      mail.razzmatazz.gr.
    
    ;; ADDITIONAL SECTION:
    mail.razzmatazz.gr.     604800  IN      A       192.168.1.71
    
    ;; Query time: 0 msec
    ;; SERVER: 192.168.1.71#53(192.168.1.71)
    ;; WHEN: Sun Feb 15 21:52:12 2009
    ;; MSG SIZE  rcvd: 82
    host 'mail'

    Code:
    mail.razzmatazz.gr has address 192.168.1.71

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