[SOLVED] Attachment "View as HTML" not working only asks to download?

[jisenburg]

I know it's been a while since I have last posted on this thread but I ended up trying the workaround and upgrading to convertd V2. Now when I try to view html i get this error on the opened document in my browser.

HTML Conversion Error

java.lang.NullPointerException


Any ideas?

Thanks!

Here is the error from the mailbox.log:

2009-12-14 07:13:51,842 ERROR [btpool0-805] [] convert - error for 'Windows Movie Maker outline.doc'
java.lang.NullPointerException
    at com.zimbra.cs.mime.MimeHandlerManager$HandlerInfo.getInstance(MimeHandlerManager.java:49)
    at com.zimbra.cs.mime.MimeHandlerManager.getMimeHandler(MimeHandlerManager.java:84)
    at com.zimbra.cs.service.ConverterServlet.sendbackConvertedDoc(ConverterServlet.java:160)
    at com.zimbra.cs.service.ConverterServlet.doGet(ConverterServlet.java:81)
    at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:99)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:363)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:268)
    at org.mortbay.jetty.servlet.Dispatcher.forward(Dispatcher.java:126)
    at com.zimbra.cs.service.formatter.NativeFormatter.handleConversion(NativeFormatter.java:209)
    at com.zimbra.cs.service.formatter.NativeFormatter.handleMessagePart(NativeFormatter.java:176)
    at com.zimbra.cs.service.formatter.NativeFormatter.handleMessage(NativeFormatter.java:115)
    at com.zimbra.cs.service.formatter.NativeFormatter.formatCallback(NativeFormatter.java:84)
    at com.zimbra.cs.service.formatter.Formatter.format(Formatter.java:84)
    at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:496)
    at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:399)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
    at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:187)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1102)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:130)
    at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:361)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:489)
    at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:820)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:364)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

[jisenburg]

With the awesome help from Zimbra support! All that was needed was to perform the operations from this link.

Conversion: Unable to instantiate MIME handler - Zimbra :: Wiki

Thanks Zimbra for being so awesome when it comes to solving problems that rarely ever come up.