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Thread: Issues Sending PDF's

  1. #11
    bens750 is offline Trained Alumni
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    Yeah I was noticing that too, I'll update that too though it won't be until early next week.

    It looks like it's breaking while parsing the attachment, perhaps that version of the connector has the bug.

  2. #12
    Lynner's Avatar
    Lynner is offline Partner (VAR/HSP)
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    Quote Originally Posted by bens750 View Post
    Yeah I was noticing that too, I'll update that too though it won't be until early next week.

    It looks like it's breaking while parsing the attachment, perhaps that version of the connector has the bug.
    Yeah, That was awhile back because 5.0 was released around this time last year I know, So I would try that and see what happens.

    Good Luck
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  3. #13
    Lynner's Avatar
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    I am opening this back up, We are now about to be on 5.0.18 and we are still recieving these errors in many Outlooks, has anyone from Zimbra seen this as well when trying to send PDF's as attachements.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  4. #14
    Bill Brock is offline Outstanding Member
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    Default Large qty's of pdf's.

    We send many pdf's through the system without any issues. But we exclusively use the Web Client. This would lead me to believe yours is not an issue with Zimbra proper but possibly Outlook, IMHO.

  5. #15
    Lynner's Avatar
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    Correct Client is using the ZCO and having many issues when they can send fine from the web UI, wondering if there is something goofy in the connector that would cause this or not.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  6. #16
    Labat's Avatar
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    Hate to keep re-opening this thread, but it seems as though this issues is still partially happening.
    We have some clients that are having issues forwarding PDF attachments.

    This is only happening from Outlook, they can send them direct and reply with these pdf files attached.

    Any help is appreciated.
    Joe Labat

    DataSync Support
    www.datasyncsuite.com

  7. #17
    bens750 is offline Trained Alumni
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    We cleared this problem off our system by manually removing a few Zimlet files that were not removed when the zimlet was removed using the provided Zimbra CLI tools.

    The Java Exception showed which files/zimlet was involved, and these files were removed after locating them using lsof/locate.

    Our logs were showing Mutatator errors (mailbox.log) during that attempted attach & send of specific (not all!) pdfs, and this problem has not returned since.


    Hope this helps,

    Ben

  8. #18
    jxn
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    Quote Originally Posted by bens750 View Post
    We cleared this problem off our system by manually removing a few Zimlet files that were not removed when the zimlet was removed using the provided Zimbra CLI tools.

    The Java Exception showed which files/zimlet was involved, and these files were removed after locating them using lsof/locate.

    Our logs were showing Mutatator errors (mailbox.log) during that attempted attach & send of specific (not all!) pdfs, and this problem has not returned since.


    Hope this helps,

    Ben

    Ben, if you're still subscribed to this thread, we would *love* to know more details. Namely, which zimlet you found that you were having trouble with, how you discovered this, and how you manually cleaned up the files. Any of this information would be most helpful. Reply or PM please, if you remember anything. Thanks!

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